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Remote Healthcare Customer Service Representative Jobs in Decatur, GA

Arias Agencies

Remote Customer Service Rep

Johns Creek, GA · Remote

$14.75 - $20/hr

Remote Customer Service Representative (100% Work From Home) Are you ready to ditch the commute and grow your career from the comfort of your own home? We are looking for a high-energy, empathetic ...

Arias Agencies

Remote Customer Service Rep

Johns Creek, GA · Remote

$14.75 - $20/hr

Remote Customer Service Representative (100% Work From Home) Are you ready to ditch the commute and grow your career from the comfort of your own home? We are looking for a high-energy, empathetic ...

HB Travels

Customer Service Representative

Atlanta, GA · Remote

$15.50 - $21/hr

About the job Customer Service Representative Need some extra cash for the holiday season? Were ... What We Offer: * Flexible remote work ideal for earning extra income this holiday season.

Afni

Remote Customer Service Representative

Roswell, GA · Remote

$14.50 - $15/hr

After training, we offer paid personal time off, paid sick time, health/vision/dental benefits ... This position is for wireless customer service, so you will be handling mainly inbound calls from ...

Afni, Inc.

Remote Customer Service Representative

Atlanta, GA · On-site +1

$15.50 - $21/hr

After training, we offer paid personal time off, paid sick time, health/vision/dental benefits ... This position is for wireless customer service, so you will be handling mainly inbound calls from ...

Afni

Remote Customer Service Representative

Smyrna, GA · Remote

$14.50 - $15/hr

After training, we offer paid personal time off, paid sick time, health/vision/dental benefits ... This position is for wireless customer service, so you will be handling mainly inbound calls from ...

Afni

Remote Customer Service Representative

Atlanta, GA · Remote

$14.50 - $15/hr

After training, we offer paid personal time off, paid sick time, health/vision/dental benefits ... This position is for wireless customer service, so you will be handling mainly inbound calls from ...

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All JobsRemote Healthcare Customer Service Representative JobsRemote Healthcare Customer Service Representative Jobs in Decatur, GA

Remote Healthcare Customer Service Representative information

See Decatur, GA salary details

$9

$18

$26

How much do remote healthcare customer service representative jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for remote healthcare customer service representative in Decatur, GA is $18.35, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $20.43 per hour, depending on experience, location, and employer.

What does a Remote Healthcare Customer Service Representative do?

A Remote Healthcare Customer Service Representative assists patients and healthcare providers by answering questions, resolving issues, and providing information related to healthcare services, insurance, and billing—all from a remote location. They handle phone calls, emails, and online chats to help patients understand their benefits, schedule appointments, and address concerns about medical claims. This role requires strong communication skills, empathy, and the ability to navigate healthcare systems and regulations.

What is the difference between Remote Healthcare Customer Service Representative vs Remote Medical Billing Specialist?

AspectRemote Healthcare Customer Service RepresentativeRemote Medical Billing Specialist
CredentialsHigh school diploma or equivalent; customer service experienceMedical billing certification or coding certification often preferred
Work EnvironmentCall centers, home offices, healthcare provider officesHome office, healthcare billing companies, hospitals
Industry UsageHealthcare providers, insurance companies, telehealth servicesMedical billing companies, healthcare providers, insurance firms
Search & Comparison IntentUnderstanding customer support roles in healthcareUnderstanding billing and coding roles in healthcare

The Remote Healthcare Customer Service Representative primarily handles patient inquiries, appointment scheduling, and insurance questions, focusing on customer support. In contrast, the Remote Medical Billing Specialist manages billing processes, coding, and claims submissions. Both roles require healthcare knowledge but differ in daily tasks and certifications. Candidates should choose based on their interest in customer interaction versus billing and coding tasks.

What are the most common challenges faced by Remote Healthcare Customer Service Representatives, and how can they be managed effectively?

Remote Healthcare Customer Service Representatives often encounter challenges such as managing high call volumes, addressing sensitive patient concerns, and navigating complex healthcare systems. Working from home can also make it harder to collaborate with colleagues or access immediate support. To manage these challenges effectively, representatives should familiarize themselves with digital communication tools, establish a reliable workflow, and proactively communicate with their team. Regular training and staying updated on healthcare policies can further enhance their ability to provide accurate and empathetic support.

What are the key skills and qualifications needed to thrive as a Remote Healthcare Customer Service Representative, and why are they important?

To thrive as a Remote Healthcare Customer Service Representative, you need strong communication skills, healthcare knowledge, and familiarity with customer service principles, often supported by a high school diploma or equivalent experience. Proficiency with customer relationship management (CRM) software, EHR systems, and secure messaging tools is typically required. Empathy, patience, and problem-solving abilities help you address complex patient concerns and navigate sensitive health information. These skills ensure efficient, compassionate service and accurate information delivery in a highly regulated and patient-centered environment.
What are popular job titles related to Remote Healthcare Customer Service Representative jobs in Decatur, GA? For Remote Healthcare Customer Service Representative jobs in Decatur, GA, the most frequently searched job titles are:
What job categories do people searching Remote Healthcare Customer Service Representative jobs in Decatur, GA look for? The top searched job categories for Remote Healthcare Customer Service Representative jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Remote Healthcare Customer Service Representative jobs? Cities near Decatur, GA with the most Remote Healthcare Customer Service Representative job openings:
Remote Healthcare Customer Service Representative jobs near you
Infographic showing various Remote Healthcare Customer Service Representative job openings in Decatur, GA as of June 2026, with employment types broken down into 1% Locum Tenens, 78% Full Time, 16% Part Time, and 5% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $38,172 per year, or $18.4 per hour.
Remote Customer Service Rep

Remote Customer Service Rep

Arias Agencies

Johns Creek, GA • Remote

$14.75 - $20/hr

Full-time

Posted 6 days ago

Job description

Work from home! Awesome CEO, opportunity for advancement and great income earning potential! Here is a rewritten, high-converting job ad designed to grab attention, highlight your best perks immediately, and encourage a high volume of quality applications.

Remote Customer Service Representative (100% Work From Home) Are you ready to ditch the commute and grow your career from the comfort of your own home? We are looking for a high-energy, empathetic Virtual Customer Service Representative to join our rapidly growing team! If you want to work under an incredible CEO who truly values your hard work, enjoy limitless opportunities for career advancement, and earn a great income—you’ve found your next career home.

As the voice of our company, you will be the ultimate problem-solver, helping our customers navigate our products and resolving technical issues with a positive, can-do attitude. Why You’ll Love Working With Us: 100% Remote: Work completely from home! Incredible Leadership: Work alongside an awesome, supportive CEO.

Career Growth: We love to promote from within—huge opportunities for advancement! Great Pay: Fantastic income-earning potential for top performers.

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