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Remote Healthcare Customer Service Representative Jobs in Boca Raton, FL

Alorica

Remote Customer Solutions Representative

Plantation, FL · On-site +1

$15.25 - $20.75/hr

Telecom Sales and Service About Us We're the largest minority-owned CX provider, delivering digital ... Health, dental, and vision coverage with HSA options * Paid time off * Flexible pay options: daily ...

Alorica

Remote Customer Solutions Representative

Plantation, FL · Remote

$15.25 - $20.75/hr

Telecom Sales and Service About Us We're the largest minority-owned CX provider, delivering digital ... Health, dental, and vision coverage with HSA options * Paid time off * Flexible pay options: daily ...

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All JobsHealthcare Customer Service Representative JobsRemote Healthcare Customer Service Representative JobsRemote Healthcare Customer Service Representative Jobs in Boca Raton, FL

Remote Healthcare Customer Service Representative information

See Boca Raton, FL salary details

$9

$17

$25

How much do remote healthcare customer service representative jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for remote healthcare customer service representative in Boca Raton, FL is $17.84, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $19.86 per hour, depending on experience, location, and employer.

What does a remote healthcare customer service representative do?

A Remote Healthcare Customer Service Representative assists patients and healthcare providers by answering questions, resolving issues, and providing information related to healthcare services, insurance, and billing—all from a remote location. They handle phone calls, emails, and online chats to help patients understand their benefits, schedule appointments, and address concerns about medical claims. This role requires strong communication skills, empathy, and the ability to navigate healthcare systems and regulations.

What is the difference between Remote Healthcare Customer Service Representative vs Remote Medical Billing Specialist?

AspectRemote Healthcare Customer Service RepresentativeRemote Medical Billing Specialist
CredentialsHigh school diploma or equivalent; customer service experienceMedical billing certification or coding certification often preferred
Work EnvironmentCall centers, home offices, healthcare provider officesHome office, healthcare billing companies, hospitals
Industry UsageHealthcare providers, insurance companies, telehealth servicesMedical billing companies, healthcare providers, insurance firms
Search & Comparison IntentUnderstanding customer support roles in healthcareUnderstanding billing and coding roles in healthcare

The Remote Healthcare Customer Service Representative primarily handles patient inquiries, appointment scheduling, and insurance questions, focusing on customer support. In contrast, the Remote Medical Billing Specialist manages billing processes, coding, and claims submissions. Both roles require healthcare knowledge but differ in daily tasks and certifications. Candidates should choose based on their interest in customer interaction versus billing and coding tasks.

What are the most common challenges faced by remote healthcare customer service representatives, and how can they be managed effectively?

Remote Healthcare Customer Service Representatives often encounter challenges such as managing high call volumes, addressing sensitive patient concerns, and navigating complex healthcare systems. Working from home can also make it harder to collaborate with colleagues or access immediate support. To manage these challenges effectively, representatives should familiarize themselves with digital communication tools, establish a reliable workflow, and proactively communicate with their team. Regular training and staying updated on healthcare policies can further enhance their ability to provide accurate and empathetic support.

What are the key skills and qualifications needed to thrive as a remote healthcare customer service representative, and why are they important?

To thrive as a Remote Healthcare Customer Service Representative, you need strong communication skills, healthcare knowledge, and familiarity with customer service principles, often supported by a high school diploma or equivalent experience. Proficiency with customer relationship management (CRM) software, EHR systems, and secure messaging tools is typically required. Empathy, patience, and problem-solving abilities help you address complex patient concerns and navigate sensitive health information. These skills ensure efficient, compassionate service and accurate information delivery in a highly regulated and patient-centered environment.
What are popular job titles related to Remote Healthcare Customer Service Representative jobs in Boca Raton, FL? For Remote Healthcare Customer Service Representative jobs in Boca Raton, FL, the most frequently searched job titles are:
What job categories do people searching Remote Healthcare Customer Service Representative jobs in Boca Raton, FL look for? The top searched job categories for Remote Healthcare Customer Service Representative jobs in Boca Raton, FL are:
What cities near Boca Raton, FL are hiring for Remote Healthcare Customer Service Representative jobs? Cities near Boca Raton, FL with the most Remote Healthcare Customer Service Representative job openings:
Remote Healthcare Customer Service Representative jobs near you
Infographic showing various Remote Healthcare Customer Service Representative job openings in Boca Raton, FL as of July 2026, with employment types broken down into 1% As Needed, 78% Full Time, 19% Part Time, and 2% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $37,102 per year, or $17.8 per hour.

Registered Dietitian - Royal Palms, FL

CSR Nutirtion, LLC

West Palm Beach, FL • On-site, Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 18 days ago

Job description

At CSR Nutrition, we believe dietitians are the heart of our mission—to provide compassionate, evidence-based nutrition care in long-term, assisted, and independent living settings. We’re not a staffing agency—we are deeply embedded in patient care, policy development, and interdisciplinary collaboration. If you're ready to feel supported, valued, and inspired, you’ll feel right at home with us.

What We Offer:

  • Relocation Bonus

  • Commuter Assistance Program

  • Retention Bonus

  • Flexible Scheduling & Partial Remote Options for a true work-life balance

  • Comprehensive Benefits: Medical, dental, vision, 401(k), PTO, and more

  • A Supportive, Inclusive Team Culture

  • Professional Growth: CEUs, mentorship, license renewal reimbursement, and advancement opportunities

  • Collaborative Environment: Connect with a statewide network of dedicated dietitians and cohesive team.

Your Role:

  • Perform Comprehensive Nutrition Assessments and interventions

  • Deliver Medical Nutrition Therapy (MNT) in alignment with CMS and AHCA standards

  • Complete charting for initials, quarterlies, annuals, post-hospitalizations, and significant changes

  • Collaborate with interdisciplinary teams and participate in IDT meetings

  • Conduct audits (kitchen, supplements, dining) and lead QAPI initiatives

  • Provide oversight of dietary services and ensure accurate menu implementation

  • Offer telehealth consults and document using EMR systems and NFPE practices

Qualifications:

  • Florida-licensed Registered Dietitian (or RD-Eligible with verification)

  • Experience in long-term care preferred

  • Team-oriented with strong communication and documentation skills

  • Passionate about patient-centered, evidence-based care

Medical Specialty:

  • Dietetics

  • Geriatrics

We participate in E-Verify. For information about E-Verify and your Right to Work, please visit: https://www.e-verify.gov/employers/employer-resources?resource=32.

This position requires background screening through the Florida Care Provider Background Screening Clearinghouse.

Learn more: https://info.flclearinghouse.com.