Remote (US-Based) Make a difference--one call at a time, with the freedom to serve on your terms ... In-depth knowledge of health insurance; Medicaid and Medicare knowledge is highly desired.
Remote (US-Based) Make a difference--one call at a time, with the freedom to serve on your terms ... In-depth knowledge of health insurance; Medicaid and Medicare knowledge is highly desired.
Remote (US-Based) Make a difference--one call at a time, with the freedom to serve on your terms ... In-depth knowledge of health insurance; Medicaid and Medicare knowledge is highly desired.
Remote (US-Based) Make a difference--one call at a time, with the freedom to serve on your terms ... In-depth knowledge of health insurance; Medicaid and Medicare knowledge is highly desired.
Remote (US-Based) Make a difference--one call at a time, with the freedom to serve on your terms ... In-depth knowledge of health insurance; Medicaid and Medicare knowledge is highly desired.
Remote (US-Based) Make a difference--one call at a time, with the freedom to serve on your terms ... In-depth knowledge of health insurance; Medicaid and Medicare knowledge is highly desired.
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Remote Health Insurance Navigator information
See Reno, NV salary details
$13.66 - $15.49
3% of jobs
$15.49 - $17.32
7% of jobs
$18.90 is the 25th percentile. Wages below this are outliers.
$17.32 - $19.15
17% of jobs
$19.15 - $20.98
20% of jobs
The median wage is $21.25 / hr.
$20.98 - $22.81
18% of jobs
$24.22 is the 75th percentile. Wages above this are outliers.
$22.81 - $24.64
13% of jobs
$24.64 - $26.47
8% of jobs
$26.47 - $28.30
5% of jobs
$28.30 - $30.13
4% of jobs
$30.13 - $31.96
2% of jobs
$31.96 - $33.80
2% of jobs
$13
$22
$33
How much do remote health insurance navigator jobs pay per hour?
As of Jun 18, 2026, the average hourly pay for remote health insurance navigator in Reno, NV is $22.85, according to ZipRecruiter salary data. Most workers in this role earn between $18.94 and $24.90 per hour, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive as a Remote Health Insurance Navigator, and why are they important?
To thrive as a Remote Health Insurance Navigator, you need comprehensive knowledge of health insurance policies, eligibility requirements, and regulatory guidelines, often supported by a relevant degree or certification in health services or insurance. Familiarity with customer relationship management (CRM) software, virtual communication tools, and online enrollment systems is essential. Exceptional communication, problem-solving abilities, and patience are crucial soft skills for assisting clients in understanding complex insurance options. These competencies enable Navigators to provide accurate guidance, ensure compliance, and deliver a supportive client experience in a remote setting.
What are Remote Health Insurance Navigators?
Remote Health Insurance Navigators are professionals who assist individuals and families in understanding, selecting, and enrolling in health insurance plans, all while working from a remote location. They provide guidance on eligibility, benefits, plan comparisons, and help troubleshoot issues related to insurance coverage. These navigators often work for nonprofit organizations, government agencies, or healthcare providers, and play a crucial role in helping people access affordable healthcare. Their services are especially valuable during open enrollment periods or when individuals experience major life changes that affect their insurance needs.
What is the difference between Remote Health Insurance Navigator vs Remote Health Insurance Customer Service Representative?
| Aspect | Remote Health Insurance Navigator | Remote Health Insurance Customer Service Representative |
|---|---|---|
| Required Credentials | Insurance licensing, health insurance knowledge | Basic customer service skills, sometimes insurance knowledge |
| Work Environment | Independent, client-facing, often involves research | Call center or online support, transactional |
| Employer & Industry Usage | Insurance companies, brokers, health plans | Insurance providers, customer support centers |
| Search & Comparison Intent | Understanding roles, qualifications, job duties | Customer support, troubleshooting, policy info |
The main difference is that Remote Health Insurance Navigators assist clients in understanding and selecting health plans, often requiring licensing and in-depth insurance knowledge. In contrast, Remote Health Insurance Customer Service Representatives handle inquiries and support tasks, typically with less specialized insurance credentials. Both roles are vital in the health insurance industry but serve different functions and skill levels.
What are some common challenges faced by Remote Health Insurance Navigators and how can they be managed?
Remote Health Insurance Navigators often encounter challenges such as communicating complex insurance information clearly to clients who may have varying levels of health literacy. Working remotely can also mean handling a high volume of inquiries without in-person support. To manage these challenges, Navigators use clear communication strategies, leverage digital tools for client tracking, and participate in regular team check-ins to share best practices and stay updated on policy changes. Strong organizational skills and proactive communication with both clients and colleagues are essential for success in this role.
What are popular job titles related to Remote Health Insurance Navigator jobs in Reno, NV? For Remote Health Insurance Navigator jobs in Reno, NV, the most frequently searched job titles are:
What job categories do people searching Remote Health Insurance Navigator jobs in Reno, NV look for? The top searched job categories for Remote Health Insurance Navigator jobs in Reno, NV are:
Job description
Healthcare Support Representative — Independent Contractor
Location: Remote (US-Based)
Make a difference—one call at a time, with the freedom to serve on your terms. Join a network of self-employed professionals supporting patients and/or providers, helping people get the care and answers they need while enjoying flexibility.
As an Independent Contractor, you will- Be your own boss.
- Choose when and to whom you provide support services.
- Set your own schedule.
- Provide a distraction-free home office.
- Provide your own home office equipment.
- Handle customer calls, assess needs, and solve problems.
- At least 1 year of phone-based healthcare patient or provider support experience.
- Computer skills, including navigating multiple systems and documenting call notes.
- Strong communication skills and the ability to connect with diverse individuals.
- Ability to sit for long periods.
- Patience and empathy.
- Ability to provide services pursuant to your contract independently.
- Experience in healthcare or related fields such as medical, social services, education, mental health services, or other relevant “people helping” fields.
- In-depth knowledge of health insurance; Medicaid and Medicare knowledge is highly desired.
- Comfortable with medical and health insurance terminology while refraining from offering medical advice.
- Submit invoices and receive payment for completed services pursuant to contract.
- Pay structures vary by client program; most programs pay for productive time and may include performance-based pay.
- Independent Contractors are responsible for their own taxes and expenses.
- Complete an application and pass a background check.
- Sign an Independent Contractor Agreement.
- Complete a W-9 form and set up direct deposit.
- Complete program-specific certifications.
The background check requires a non-refundable $25 processing fee paid directly to the background check vendor. View background requirements
Computer Requirements- Some clients may require additional security measures and equipment.
- Wired internet connection.
- Android or Apple phone.
- Provide your own equipment, including a Windows operating PC (Macs, Chromebooks, and tablets are not supported).
- Review basic technology requirements
- Choose your own schedule by self-scheduling 30-minute blocks.
- Client hours of operation will vary.
- Additional checks regarding OIG/SAM exclusion lists may be required by clients.
- Some clients and programs may have additional requirements and certifications.
- Ensure the clients you choose align with your availability and commitments.
Liveops is currently accepting applications in: AL, AK, AZ, DC, DE, FL, GA, IA, ID, IN, KS, KY, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NM, NV, OH, OK, PA, RI, SC, SD, TN, TX, VA, WV, WY.
About Liveops
Sourced by ZipRecruiter
Liveops, a virtual contact center, offers scalable, on-demand experiences through the VirtualFlex platform for both planned and unplanned CX needs. This tech-enabled, data-powered platform inspires and motivates brand-certified agents to deliver better experiences and attracts entrepreneurial US-based professionals with life experience that helps them connect with customers. We're a people-powered business, working tirelessly on behalf ofagents, clients, and employees to make life better.
Industry
Recruiting and staffing services
Company size
201 - 500 Employees
Headquarters location
Scottsdale , AZ, US
Year founded
2000