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Remote Health Insurance Customer Service Jobs in Portland, OR

ForgeFit

Remote Customer Service Specialist

Portland, OR · On-site +1

$18 - $23.75/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Comprehensive benefits including health, dental, vision, 401k, and paid time off * 100% remote work ...

AO Globe Life

Remote CSR Agent Entry Level

Portland, OR · On-site +1

$16.50 - $22/hr

Remote Client Success Specialist Company: Globe Life AO Location: Fully Remote At Globe Life AO ... Health Support: Medical insurance reimbursement. * Career Growth: Leadership conventions ...

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All JobsHealth Insurance Customer Service JobsRemote Health Insurance Customer Service JobsRemote Health Insurance Customer Service Jobs in Portland, OR

Remote Health Insurance Customer Service information

See Portland, OR salary details

$27.6K

$51.3K

$77.4K

How much do remote health insurance customer service jobs pay per year?

As of Aug 11, 2026, the average yearly pay for remote health insurance customer service in Portland, OR is $51,338.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,400.00 and $58,300.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in remote health insurance customer service, and why are they important?

To thrive as a Remote Health Insurance Customer Service representative, you need a solid understanding of health insurance products, excellent communication abilities, and experience in customer service. Familiarity with CRM systems, call center software, and sometimes HIPAA certification are typically valued. Strong problem-solving skills, patience, and the ability to remain professional and empathetic during challenging interactions help set top performers apart. These skills are essential for accurately assisting policyholders, resolving concerns efficiently, and providing a positive customer experience in a remote and regulated environment.

What is a remote health insurance customer service?

A Remote Health Insurance Customer Service job involves assisting customers with inquiries related to health insurance plans, coverage options, claims, and billing—all while working from home. Representatives communicate with customers via phone, email, or chat to provide guidance and resolve issues. This role requires strong communication skills, knowledge of health insurance policies, and the ability to handle customer concerns empathetically. Efficient problem-solving and familiarity with insurance regulations are also essential.

What are the typical daily responsibilities of a remote health insurance customer service?

In this role, your main duties will include answering incoming calls or messages from policyholders, helping them understand their coverage, claims status, and resolving billing or eligibility issues. You'll frequently use online systems to document inquiries, update account information, and escalate complex cases to specialized teams when needed. Collaboration often occurs virtually, with team meetings or coaching sessions to stay updated on policy changes and best practices. The work environment is generally structured yet remote, allowing you to manage tasks from home while meeting established performance metrics. This role provides valuable experience with insurance operations and customer relations, paving the way for potential growth in healthcare administration or supervisory positions.

What are popular job titles related to Remote Health Insurance Customer Service jobs in Portland, OR? For Remote Health Insurance Customer Service jobs in Portland, OR, the most frequently searched job titles are:
What job categories do people searching Remote Health Insurance Customer Service jobs in Portland, OR look for? The top searched job categories for Remote Health Insurance Customer Service jobs in Portland, OR are:
What cities near Portland, OR are hiring for Remote Health Insurance Customer Service jobs? Cities near Portland, OR with the most Remote Health Insurance Customer Service job openings:
Remote Health Insurance Customer Service jobs near you
Infographic showing various Remote Health Insurance Customer Service job openings in Portland, OR as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $51,338 per year, or $24.7 per hour.

Business Insurance Position - State Farm Agent Team Member

Salvador Aguilar - State Farm Agent

Beaverton, OR • Remote

$40K - $60K/yr

Full-time

Medical, PTO

Re-posted 9 days ago

Job description

Benefits:
  • Salary + commission
  • Health insurance
  • Paid time off
  • Training & development
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Opportunity for advancement

ROLE DESCRIPTION:
As a Business Insurance Position - State Farm Agent Team Member with Salvador Aguilar - State Farm Agent,  you will successfully market the financial products that manage everyday risks. Your proficient knowledge of financial products reinforces your sales-minded and consultative approach to educating customers on their financial options. Your analytical precision makes you an invaluable resource to customers and a competitive addition to a successful agency.
RESPONSIBILITIES:
  • Develop and maintain business insurance customer relationships.
  • Assess business insurance needs and recommend appropriate products.
  • Prepare and present insurance proposals to business customers.
  • Assist customers with policy renewals and claims.
QUALIFICATIONS:
  • 3+ years of experience in business insurance sales.
  • Negotiation and presentation skills.
  • Knowledge of commercial insurance products.

This is a remote position.