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Remote Health Insurance Customer Service Jobs in Portland, OR

ForgeFit

Remote Customer Service Specialist

Portland, OR · On-site +1

$18 - $23.75/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Comprehensive benefits including health, dental, vision, 401k, and paid time off * 100% remote work ...

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All JobsHealth Insurance Customer Service JobsRemote Health Insurance Customer Service JobsRemote Health Insurance Customer Service Jobs in Portland, OR

Remote Health Insurance Customer Service information

See Portland, OR salary details

$27.6K

$51.3K

$77.4K

How much do remote health insurance customer service jobs pay per year?

As of Sep 8, 2026, the average yearly pay for remote health insurance customer service in Portland, OR is $51,338.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,400.00 and $58,300.00 per year, depending on experience, location, and employer.

What is a remote health insurance customer service?

A Remote Health Insurance Customer Service job involves assisting customers with inquiries related to health insurance plans, coverage options, claims, and billing—all while working from home. Representatives communicate with customers via phone, email, or chat to provide guidance and resolve issues. This role requires strong communication skills, knowledge of health insurance policies, and the ability to handle customer concerns empathetically. Efficient problem-solving and familiarity with insurance regulations are also essential.

What are the typical daily responsibilities of a remote health insurance customer service?

In this role, your main duties will include answering incoming calls or messages from policyholders, helping them understand their coverage, claims status, and resolving billing or eligibility issues. You'll frequently use online systems to document inquiries, update account information, and escalate complex cases to specialized teams when needed. Collaboration often occurs virtually, with team meetings or coaching sessions to stay updated on policy changes and best practices. The work environment is generally structured yet remote, allowing you to manage tasks from home while meeting established performance metrics. This role provides valuable experience with insurance operations and customer relations, paving the way for potential growth in healthcare administration or supervisory positions.

What are the key skills and qualifications needed to thrive in remote health insurance customer service, and why are they important?

To thrive as a Remote Health Insurance Customer Service representative, you need a solid understanding of health insurance products, excellent communication abilities, and experience in customer service. Familiarity with CRM systems, call center software, and sometimes HIPAA certification are typically valued. Strong problem-solving skills, patience, and the ability to remain professional and empathetic during challenging interactions help set top performers apart. These skills are essential for accurately assisting policyholders, resolving concerns efficiently, and providing a positive customer experience in a remote and regulated environment.

What are popular job titles related to Remote Health Insurance Customer Service jobs in Portland, OR?

For Remote Health Insurance Customer Service jobs in Portland, OR, the most frequently searched job titles are:

What job categories do people searching Remote Health Insurance Customer Service jobs in Portland, OR look for?

The top searched job categories for Remote Health Insurance Customer Service jobs in Portland, OR are:

What cities near Portland, OR are hiring for Remote Health Insurance Customer Service jobs?

Cities near Portland, OR with the most Remote Health Insurance Customer Service job openings:

Remote Health Insurance Customer Service jobs near you
Infographic showing various Remote Health Insurance Customer Service job openings in Portland, OR as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $51,338 per year, or $24.7 per hour.

Remote - Customer Service Agent

American Income Life Insurance Company

Portland, OR • On-site, Remote

$16.25 - $21.50/hr

Full-time

Re-posted 10 days ago

Job description

If you enjoy helping people, communicating with customers, and working in a remote environment, this could be an excellent opportunity to grow your career. We are currently expanding our team and are looking for motivated individuals who are eager to learn, provide outstanding service, and build long-term success.
What You'll Do
As part of our team, you'll connect with members to answer questions, explain available benefit options, and provide support throughout the enrollment process. You'll also maintain accurate client records, stay informed on available products and services, and help ensure every member receives a positive experience.
What We're Looking For
  • Customer service, sales, or other people-focused experience is an asset
  • Strong communication and interpersonal skills
  • Ability to build trust and develop positive client relationships
  • Excellent organizational and time management skills
  • Comfortable managing multiple tasks in a fast-paced environment
  • Positive attitude with a professional approach to customer interactions
  • Self-motivated with a desire to grow personally and professionally
  • Team-oriented mindset and willingness to learn
What We Offer
  • Comprehensive training and ongoing mentorship
  • Weekly pay
  • Residual income opportunities
  • Company-sponsored travel incentives
  • Fully remote work environment
  • Career advancement opportunities within a growing organization

If you're looking for a rewarding opportunity with long-term growth potential, we'd love to hear from you. Apply today to learn more about our team and the opportunities available.

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