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Remote Health Insurance Customer Service Jobs in Dallas, GA

The Benefits Boss

Health Insurance Agent

Atlanta, GA · Remote

$20K/mo

Health Insurance Agent | Remote | 1099 | Commission + Residuals | Leads Provided About The Benefits ... Dialer, CRM, appointment setters, and back-office support * Contracts with 26+ carriers across ...

RemX

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Health Insurance Agent

Atlanta, GA · Remote

$21/hr

Licensed Health Insurance Agents Remote Direct Hire | 100% Remote | Equipment Provided Hiring in ... Provide excellent customer service and recommend solutions based on customer needs * Help with ...

New

Sagility

Licensed Health Insurance Agents

Atlanta, GA · Remote

$21/hr

Educate customers on available health plans, benefits, products, and services * Recommend solutions ... A 100% remote work environment * Instructor-led virtual training designed to prepare you for your ...

OLUSEGUN ORGANIZATION

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Remote Insurance Agent- No Experience Necessary!

Atlanta, GA · Remote

$46K - $155K/yr (+ commission)

We are seeking a Remote Insurance Agent- No Experience Necessary! to join our team! You will be ... Previous experience in insurance, customer service, or other related HR fields is a plus * Ability ...

OLUSEGUN ORGANIZATION

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Remote Insurance Agent- No Experience Necessary!

Atlanta, GA · Remote

$46K - $155K/yr (+ commission)

We are seeking a Remote Insurance Agent- No Experience Necessary! to join our team! You will be ... Previous experience in insurance, customer service, or other related HR fields is a plus * Ability ...

Be Additive

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Licensed Health Insurance Agent- Fully Remote-USA

Atlanta, GA · Remote

Recording customer interactions accurately * Maintaining required service and compliance standards ... Active Resident Health Insurance License * License validity through December 8, 2027 * Resident ...

Oscar Health

Analyst, Regulatory Affairs

Atlanta, GA · Remote

$28.30 - $37.15/hr

This is a remote position, open to candidates who reside in: Atlanta, GA. You will be fully remote ... in health insurance customer service, claims, appeals, or Regulatory team * Strong attention to ...

RemX

Remote Licensed Insurance Agents

Atlanta, GA · On-site +1

$21/hr

Licensed Health Insurance Agents Remote ?? ?? Direct Hire | 100% Remote ?? Hiring in: AZ DE GA ID ... Provide excellent customer service and recommend solutions based on customer needs * Help with ...

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All JobsHealth Insurance Customer Service JobsRemote Health Insurance Customer Service JobsRemote Health Insurance Customer Service Jobs in Dallas, GA

Remote Health Insurance Customer Service information

See Dallas, GA salary details

$23.5K

$43.7K

$66K

How much do remote health insurance customer service jobs pay per year?

As of Sep 7, 2026, the average yearly pay for remote health insurance customer service in Dallas, GA is $43,734.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,100.00 and $49,700.00 per year, depending on experience, location, and employer.

What is a remote health insurance customer service?

A Remote Health Insurance Customer Service job involves assisting customers with inquiries related to health insurance plans, coverage options, claims, and billing—all while working from home. Representatives communicate with customers via phone, email, or chat to provide guidance and resolve issues. This role requires strong communication skills, knowledge of health insurance policies, and the ability to handle customer concerns empathetically. Efficient problem-solving and familiarity with insurance regulations are also essential.

What are the typical daily responsibilities of a remote health insurance customer service?

In this role, your main duties will include answering incoming calls or messages from policyholders, helping them understand their coverage, claims status, and resolving billing or eligibility issues. You'll frequently use online systems to document inquiries, update account information, and escalate complex cases to specialized teams when needed. Collaboration often occurs virtually, with team meetings or coaching sessions to stay updated on policy changes and best practices. The work environment is generally structured yet remote, allowing you to manage tasks from home while meeting established performance metrics. This role provides valuable experience with insurance operations and customer relations, paving the way for potential growth in healthcare administration or supervisory positions.

What are the key skills and qualifications needed to thrive in remote health insurance customer service, and why are they important?

To thrive as a Remote Health Insurance Customer Service representative, you need a solid understanding of health insurance products, excellent communication abilities, and experience in customer service. Familiarity with CRM systems, call center software, and sometimes HIPAA certification are typically valued. Strong problem-solving skills, patience, and the ability to remain professional and empathetic during challenging interactions help set top performers apart. These skills are essential for accurately assisting policyholders, resolving concerns efficiently, and providing a positive customer experience in a remote and regulated environment.

What are popular job titles related to Remote Health Insurance Customer Service jobs in Dallas, GA?

For Remote Health Insurance Customer Service jobs in Dallas, GA, the most frequently searched job titles are:

What job categories do people searching Remote Health Insurance Customer Service jobs in Dallas, GA look for?

The top searched job categories for Remote Health Insurance Customer Service jobs in Dallas, GA are:

What cities near Dallas, GA are hiring for Remote Health Insurance Customer Service jobs?

Cities near Dallas, GA with the most Remote Health Insurance Customer Service job openings:

Remote Health Insurance Customer Service jobs near you
Infographic showing various Remote Health Insurance Customer Service job openings in Dallas, GA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $43,734 per year, or $21 per hour.

(REMOTE) Healthcare Customer Service Agent

Widescope Consulting and Contracting Services LLC

Powder Springs, GA • Remote

$17.75/hr

Full-time

Medical, PTO

Posted 26 days ago

Job description

Employment Type: Full-Time, Remote

Start Date: September 21, 2026

Number of Openings: 13

⸻

Compensation and Benefits:

Base Pay: $17.75 per hour

Health and Welfare Benefit: $5.55 per hour

Total Compensation: $23.33 per hour

Additional Benefits: Paid vacation, sick leave, holidays, 3% company 401(a) match (eligibility based on plan terms)

⸻

Training Details:

Schedule: Monday–Friday, 7:30 a.m. – 4:00 p.m. Central Time

Length: Approximately six weeks

Platform: Virtual (Zoom)

Attendance: Mandatory with strict requirements on time-off

  • Candidates should carefully review their availability for the entire training period before applying.

    • ⸻

    Key Responsibilities:Customer Service:
  • Respond to inbound calls from Veterans, healthcare providers, and other authorized callers.
  • Provide accurate information regarding healthcare services, benefits, referrals, authorizations, urgent care, dental services, and claims.
  • Listen carefully to each caller’s concern and provide professional, respectful, and compassionate assistance.
  • Adjust communication based on the caller’s needs and level of understanding.
    • Problem-Solving:
  • Research customer questions using multiple systems and available resources.
  • Resolve concerns during the first interaction whenever possible.
  • Complete outbound calls and followup activities as required.
  • Escalate complex or unresolved issues according to established procedures.
  • Provide accurate process and service information..
    • Documentation and Administrative Support:
  • Enter and maintain accurate customer and case information.
  • Document call details, actions taken, and outcomes in designated systems.
  • Complete required data entry and administrative work.
  • Protect confidential and sensitive information.
    • Quality and Compliance:
  • Follow all required scripts, policies, procedures, and operating guidelines.
  • Comply with HIPAA, privacy, and informationsecurity requirements.
  • Maintain professional conduct during all customer and team interactions.
  • Apply coaching and feedback to improve performance.
  • Stay current on process, policy, system, and service changes.

    • ⸻

    Minimum Qualifications:
  • At least two years of healthcare customer service or healthcare callcenter experience.
  • Experience supporting Medicare, Medicaid, TRICARE, the Veterans Health Administration, healthcare claims, health insurance, or healthcare providers is strongly preferred.
  • Strong verbal and written communication skills.
  • Ability to communicate professionally and calmly with Veterans, healthcare providers, and other callers.
  • Strong activelistening and problemsolving skills.
  • Basic computer proficiency and strong systemnavigation skills.
  • Ability to learn and work in multiple systems simultaneously.
  • Comfortable using PCbased applications, dual monitors, Microsoft Outlook, Excel, internet browsers, Zoom, and Microsoft Teams.
  • Ability to enter and document information accurately while speaking with callers.
  • Strong attention to detail, time management, and organizational skills.
  • Ability to follow detailed instructions, policies, and procedures.
  • Ability to accept and apply performance coaching.
  • Dependable attendance and the ability to work the assigned schedule.
  • Ability to successfully complete all required preemployment screening and backgroundcheck requirements before the first day of training.
  • Experience with CRM and callquality systems, including Salesforce, Microsoft Dynamics, or NICE, is helpful but not required.

    • ⸻

    Work Environment:
  • Handle 5070 calls daily in a fastpaced, structured setting
  • Flexibility to work shifts between 6:00 a.m. 7:00 p.m. Central Time, including weekends/overtime as needed
  • Reliable, hardwired internet connection required

    • ⸻

    Application Process:

    Ensure you meet all eligibility criteria and are available for the full training period. Be prepared for equipment setup, background checks, and verification of home office requirements.

    ⸻

    Apply Now to Make a Difference in the Lives of Veterans!

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