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Remote Guidance Counselor Jobs in Decatur, GA (NOW HIRING)

Humana

Counsel

Atlanta, GA · On-site +1

This role is fully remote; however, applicants must be located in one of the following areas ... You will provide legal support and guidance on counseling including artificial intelligence (AI ...

Humana

Counsel

Atlanta, GA · On-site +1

$138.90K - $191K/yr

This role is fully remote; however, applicants must be located in one of the following areas ... You will provide legal support and guidance on counseling including artificial intelligence (AI ...

Humana

Counsel

Atlanta, GA · On-site +1

This role is fully remote; however, applicants must be located in one of the following areas ... You will provide legal support and guidance on counseling including artificial intelligence (AI ...

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See Decatur, GA salary details

$27.8K

$55.9K

$73.2K

How much do remote guidance counselor jobs pay per year?

As of May 29, 2026, the average yearly pay for remote guidance counselor in Decatur, GA is $55,924.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,800.00 and $67,400.00 per year, depending on experience, location, and employer.

What is a Remote Guidance Counselor job?

A Remote Guidance Counselor provides academic, career, and personal guidance to students or clients through virtual platforms. They assist with course selection, career planning, and emotional support via video calls, emails, and online chats. This role requires strong communication skills and the ability to build relationships remotely. It often involves working with schools, organizations, or private clients to help individuals achieve their goals.

What are the key skills and qualifications needed to thrive in the Remote Guidance Counselor position, and why are they important?

To thrive as a Remote Guidance Counselor, you need a background in counseling or education, and typically a relevant degree or licensure in counseling, school psychology, or a related field. Familiarity with teleconferencing platforms, student information systems, and secure online communication tools is important for remote service delivery. Exceptional interpersonal skills, active listening, and cultural sensitivity help you connect with and support students effectively in a virtual environment. These competencies are essential to provide personalized guidance, maintain confidentiality, and foster student well-being from a distance.

What does a typical day look like for a Remote Guidance Counselor?

As a Remote Guidance Counselor, your day often includes conducting virtual one-on-one sessions with students, addressing academic, career, or personal concerns, and collaborating with teachers and parents via video calls or emails. You might also facilitate group workshops, create resource materials, and maintain detailed digital records of student interactions. The role requires balancing direct counseling with administrative tasks, adapting quickly to student needs, and being proactive in outreach. Your schedule can vary based on student availability and school requirements, making flexibility and strong organizational skills highly valuable.
More about Remote Guidance Counselor jobs
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Remote Guidance Counselor jobs near you
Crisis Counselor - Fully Remote in Atlanta, GA

Crisis Counselor - Fully Remote in Atlanta, GA

Protocall Services

Atlanta, GA • On-site, Remote

$24.35 - $26.35/hr

Full-time

Medical, Dental, Life, Retirement, PTO

Posted 22 days ago

Job description

Education Requirement:
  • Bachelor's Degree from an accredited 4 year college or university.

Experience Requirement: Minimum of 1 year direct experience in behavioral health, counseling, or social services
Location Requirement: Fully Remote, New Mexico residency required
Benefits
  • Comprehensive medical, dental, and life insurance
  • 401(k) program with company match
  • Company-matched student loan repayment program
  • Short- and long-term disability (STD/LTD)
  • Employee Assistance Program (EAP)
  • Accrued PTO (earn up to 4 weeks in your first year)
  • Opportunities for professional growth and advancement

Compensation & Incentives
In addition to base hourly pay, our crisis counselors are eligible for the following incentives:
  • + $1.00/hour - Employees who voluntarily commit to both Saturday and Sunday on their recurring schedule receive a $1.00 increase to their base pay post-training.
  • + $1.00/hour - for working a full 40-hour schedule in the workweek post-training
  • Shift Differentials: Hourly shift differentials ranging between two and six dollars may be applied on an hourly basis, depending on your shift and tenure with the organization. These details will be provided at the time of offer to help you prepare for schedule confirmation with the Scheduling Team.

Who We Are
Protocall Services is a nationally recognized leader in behavioral healthcare and crisis intervention, supporting organizations across the U.S. and Canada. For five consecutive years, we have been awarded "Top Workplace" honors for our strong culture, mission-driven work, and commitment to employee well-being.
We serve a wide range of nearly 700 different organizations nationwide, including Community Mental Health Centers, Certified Community Behavioral Health Clinics, Managed Behavioral Healthcare Organizations, University counseling centers, and Employee Assistance Programs following our brief immediate support model. As a remote-first organization headquartered in Portland, Oregon, our staff operate with excellence, compassion, and integrity while providing 24/7 telephonic support to individuals with various degrees of need.
About the Role
As a Crisis Counselor, you will be a telephonic first responder, delivering compassionate emotional support, risk assessment, crisis intervention, and stabilization services. You will engage with callers experiencing a broad range of emotional, behavioral, and situational challenges. This role requires emotional resilience, exceptional communication skills, and a strong ability to multitask while maintaining clarity and professionalism. While many calls involve acute needs, not all calls are crisis calls; some are administrative or supportive in nature. Regardless of the call type, you will ensure each caller receives professional, solution-focused care and a high-quality service experience.
Primary Responsibilities
  • Provide empathetic, ethical, and professional telephonic support to individuals experiencing distress or seeking guidance.
  • Build rapport, actively listen, and foster client engagement.
  • Assess emotional and behavioral health concerns, including levels of risk and urgent safety issues.
  • Provide resources, coping strategies, referrals, and safety planning.
  • Intervene appropriately in emergent situations.
  • Maintain accurate, timely, and clinically sound documentation.
  • Multitask effectively while navigating multiple software systems.
  • While working from home, to maintain HIPAA compliance and ensure focus, we ask our crisis counselors to have a distraction-free, private office space with a door that locks. Along with hard-wired broadband or fiber internet with speeds of at least 10 Mbps that is not susceptible to frequent outages; satellite and cellular-based services (including Starlink, Viasat, Verizon 5G Cellular, T-Mobile 5G Cellular, etc.) are not permitted.

What You Can Expect
  • Six-Week Paid Virtual Training Cohort: Monday-Friday, 8:00 AM to 4:30 PM PST
    A structured onboarding program including skills development, role-playing, mentored live call work, and crisis-care foundations. Successful completion is required for continued employment.
  • Remote Scheduling: Upon graduation from training, you will transition to your regular schedule, developed in collaboration with our Scheduling Department. Regular availability on weekends and holidays is required.

Work at Protocall is inherently stressful given the nature of our mission. It is the basic responsibility of each employee to manage their stress in a way that sustains our commitment to the highest level of client care, customer service, professional conduct, and a supportive work environment.
Protocall Services Inc. is an Equal Opportunity Employer. We believe deeply in diversity of race, gender, sexual orientation, religion, ethnicity, national origin, and all of the other fascinating characteristics that make us different

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