Remote Gratitude Coordinator Jobs (NOW HIRING)

Medical Services is seeking a Minimum Data Set (MDS) Systems Coordinator within North Dakota.
As our MDS Systems Coordinator, you will provide program and technical oversight of the nursing facility classification system based on the Minimum Data Set (MDS) assessments used to reimburse nursing facility services. You will serve as the subject matter expert for the classification system, offering training and technical assistance to providers. You will also support the administration and implementation of quarterly and annual rate updates in alignment with state and federal requirements.
In this role, you will interpret and apply state and federal regulations to MDS classification requirements, ensuring the system remains accurate, compliant, and up to date for classification purposes. You will spend a significant portion of your day assisting nursing facilities by phone, analyzing issues, answering questions, and serving as a reliable problem solver to help ensure Medicaid programs operate smoothly. Flexibility is important, as you will work with providers to schedule support at times that meet their operational needs. As the program evolves, you will bring energy and initiative, taking on additional responsibilities as needed to support continued growth and improvement.
To succeed in this position, you will communicate clearly and consistently across multiple platforms with a wide range of stakeholders. You will help stakeholders understand regulatory expectations and practical steps for compliance with state and federal guidelines. You will think proactively, identify potential issues before they escalate, and explain solutions in a way others can easily understand. You will be able to shift priorities when urgent matters arise, navigate multiple systems with confidence, and balance independent work with strong teamwork. You will also recognize when to elevate issues to the appropriate level to ensure timely and effective resolution.
Location
This position is remote in North Dakota or surrounding communities.
About HHS
ND HHS strives to make North Dakota the healthiest state in the nation by reinforcing the foundations of wellbeing: physical, economic, and behavioral. The keys to success are the 2800 committed, team members who are guided by a simple but powerful belief: when we lead with light, we create systems and services rooted in hope, clarity, and possibility. Their work is supported with more than $6 billion in funding from nearly 400 different federal, state, and special sources.
To succeed in this role, you must lead with LIGHT - leading with hope, instilling purpose and meaning, galvanizing gratitude, honoring health, and talking, walking and teaching civility, kindness and love for all.
Minimum Qualifications
You must have a bachelor's degree in a related field and one (1) year of experience in a healthcare reimbursement program, program administration, data analysis, information systems support, or a closely related field to listed experience.
Or A high school diploma or equivalent and five (5) years of relevant experience as listed above
About Team ND
"Far and away the best prize life offers is the chance to work hard at work worth doing." - Theodore Roosevelt
More than 7,500 talented, hard-working people across sixty-three agencies have come together as Team North Dakota. At Team ND, we are driven to succeed through gratitude, humility, curiosity and courage. Our purpose is to empower people, improve lives, and inspire success. Join us in being legendary.
Total Rewards: The State of North Dakota is committed to providing team memberswith a strong and competitive rewards package that support you, your health and your family.
Considering a new position on Team ND? How does your current position stack up? Use our Total Rewards Calculator to estimate.
In addition to the exceptional health insurance and retirement benefits, HHS values continued learning and career enhancement. Therefore, we offer varying continuing education formats, including in-person and online, as well as tuition reimbursement.
Application Procedures
Your resume must clearly show the months and years of employment for each position listed. This information is required to accurately calculate your qualifying experience and determine whether you meet the minimum qualifications of the position. Resumes that do not include sufficient employment date may not be able to be fully evaluated.
Applicants must be legally authorized to work in the United States. The Department of Health & Human Services does not offer or provide sponsorships.
This employer participates in E-Verify. Please visit the following website for additional information HHS ND Careers E-Verify
A copy of your qualifying degrees transcript and any applicable certifications or licensures must be provided at the time of an interview.
For more information about the position or if you need an accommodation, please contact LeeAnn Thiel at lthiel@nd.gov or at (701) 328-4893.
Employing Unit ND HHS - Medical Services
TTY Number ND Relay Service 1 (800) 366-6888 (text) or 1 (800) 366-6889 (voice)
If you are experiencing technical difficulties with the Application Process or uploading attachments, please contact recruiter@nd.gov or (701) 328-3290.
Equal Employment Opportunity
The State of North Dakota and this hiring agency do not discriminate on the basis of race, color, national origin, sex (including sexual orientation and gender identity), genetics, religion, age or disability in employment or the provisions of services and complies with the provisions of the North Dakota Human Rights Act.
As an employer, the State of North Dakota prohibits smoking in all places of state employment in accordance with N.D.C.C. § 23-12-10.