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Remote Goodwill Jobs in Chicago, IL (NOW HIRING)

AO Globe Life

Remote- Customer Service Representative

Joliet, IL · On-site +1

$15.50 - $21/hr

  • Medical

  • Dental

  • Life

Enjoy the benefits of a flexible schedule with options for remote work or in-office collaboration in our Illinois team, empowering you to achieve a healthy work-life balance. * Competitive ...

AO Globe Life

Remote- Customer Service Representative

Joliet, IL · On-site +1

$15.50 - $21/hr

  • Medical

  • Dental

  • Life

Enjoy the benefits of a flexible schedule with options for remote work or in-office collaboration in our Illinois team, empowering you to achieve a healthy work-life balance. * Competitive ...

AO Globe Life

Remote- Customer Service Representative

Joliet, IL · On-site +1

$15.50 - $21/hr

  • Medical

  • Dental

  • Life

Enjoy the benefits of a flexible schedule with options for remote work or in-office collaboration in our Illinois team, empowering you to achieve a healthy work-life balance. * Competitive ...

AO Globe Life

Remote- Customer Service Representative

Joliet, IL · On-site +1

$15.50 - $21/hr

  • Medical

  • Dental

  • Life

Enjoy the benefits of a flexible schedule with options for remote work or in-office collaboration in our Illinois team, empowering you to achieve a healthy work-life balance. * Competitive ...

AO Globe Life

Remote- Customer Service Representative

Joliet, IL · On-site +1

$15.50 - $21/hr

  • Medical

  • Dental

  • Life

Enjoy the benefits of a flexible schedule with options for remote work or in-office collaboration in our Illinois team, empowering you to achieve a healthy work-life balance. * Competitive ...

AO Globe Life

Remote- Customer Service Representative

Joliet, IL · On-site +1

$15.50 - $21/hr

  • Medical

  • Dental

  • Life

Enjoy the benefits of a flexible schedule with options for remote work or in-office collaboration in our Illinois team, empowering you to achieve a healthy work-life balance. * Competitive ...

PainPoint Health

Customer Service Representative

Chicago, IL · Remote

$18/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Remote Looking for a rewarding career where you can make an impact every day? Join DxTx Pain & Spine, a physician-aligned partner organization supporting award-winning pain and spine practices ...

PainPoint

Customer Service Representative

Chicago, IL · On-site +1

$18/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Remote Looking for a rewarding career where you can make an impact every day? Join DxTx Pain & Spine, a physician-aligned partner organization supporting award-winning pain and spine practices ...

PainPoint Health

Customer Service Representative

Chicago, IL · Remote

$18/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Remote Looking for a rewarding career where you can make an impact every day? Join DxTx Pain & Spine, a physician-aligned partner organization supporting award-winning pain and spine practices ...

Stratford Davis

Client Sales Associate (Remote)

Chicago, IL · Remote

$85K - $150K/yr

  • Medical

  • Dental

  • Vision

  • Life

Build a career where you can make a meaningful impact while creating opportunities for your own professional and financial growth. We are seeking motivated individuals to join our team as a Client ...

Allied Benefit Systems

Client Service Representative

Chicago, IL · Remote

$23 - $24/hr

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

Remote Here at Allied, we believe that great talent can thrive from anywhere. Our remote friendly culture offers flexibility and the comfort of working from home, while also ensuring you are set up ...

Allied

Client Service Representative

Chicago, IL · On-site +1

$23 - $24/hr

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

Remote Here at Allied, we believe that great talent can thrive from anywhere. Our remote friendly culture offers flexibility and the comfort of working from home, while also ensuring you are set up ...

DGI Supply

Customer Service Representative

Vernon Hills, IL · On-site +1

$23/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Ability to multi-task REMOTE/HYBRID WORK REQUIREMENTS : In order to work remotely the Employee Must: * Reside in the United States or Canada. * Have access to high-speed reliable internet (with a ...

srecruiting

Fully Remote Customer Service Rep

Chicago, IL · Remote

$16.50 - $22.50/hr

Experience in our industry is not required as we have industry-leading training and support to provide you the tools to be successful and achieve your professional & personal goals. What We Offer ...

Addison Group

Customer Service Representative

Buffalo Grove, IL · Remote

$22 - $25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Able to work onsite everyday and two days remote after training * Strong organizational skills with attention to detail. * Excellent verbal and written communication skills. Additional Details:

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Showing results 41-60

All JobsGoodwill JobsRemote Goodwill JobsRemote Goodwill Jobs in Chicago, IL

Remote Goodwill information

See Chicago, IL salary details

$15

$28

$38

How much do remote goodwill jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for remote goodwill in Chicago, IL is $28.51, according to ZipRecruiter salary data. Most workers in this role earn between $22.31 and $34.18 per hour, depending on experience, location, and employer.

What are some common challenges faced by employees in Remote Goodwill positions, and how can they be overcome?

Remote Goodwill employees often encounter challenges such as staying connected with their team, balancing multiple donor or client requests, and communicating the organization's mission virtually. To overcome these issues, it is important to establish a structured daily routine, utilize collaboration tools (like video conferencing and chat apps), and prioritize proactive communication with both colleagues and clients. Effective time management and clear documentation also help in maintaining productivity and service quality. Most organizations provide virtual training and regular check-ins to support remote staff and ensure they feel engaged and included in the broader mission.

What is a Remote Goodwill?

A Remote Goodwill job refers to a position with Goodwill that allows employees to work from home or outside a traditional office setting. These roles can include customer service, administration, IT support, e-commerce, and other remote-friendly tasks. Employees in these positions support Goodwill’s mission while enjoying the flexibility of remote work. Availability and job responsibilities may vary by location and specific role.

What are the key skills and qualifications needed to thrive in the Remote Goodwill position, and why are they important?

To excel in a Remote Goodwill role—such as an online donor relations coordinator or remote customer support representative for Goodwill Industries—candidates need excellent communication, organizational, and customer service skills, often combined with prior experience in non-profit or retail settings. Familiarity with CRM software, virtual meeting platforms, and basic office productivity tools is usually expected. Strong empathy, patience, and a proactive attitude towards both donors and clients set outstanding remote team members apart. These abilities are vital for building positive relationships, ensuring mission-driven service, and effectively supporting the organization's goals in a distributed work environment.

What are the most commonly searched types of Goodwill jobs in Chicago, IL?

The most popular types of Goodwill jobs in Chicago, IL are:

What are popular job titles related to Remote Goodwill jobs in Chicago, IL?

For Remote Goodwill jobs in Chicago, IL, the most frequently searched job titles are:

What job categories do people searching Remote Goodwill jobs in Chicago, IL look for?

The top searched job categories for Remote Goodwill jobs in Chicago, IL are:

What cities near Chicago, IL are hiring for Remote Goodwill jobs?

Cities near Chicago, IL with the most Remote Goodwill job openings:

Remote Goodwill jobs near you
Infographic showing various Remote Goodwill job openings in Chicago, IL as of August 2026, with employment types broken down into 42% Full Time, and 58% Part Time. Highlights an 100% Remote job distribution, with an average salary of $59,297 per year, or $28.5 per hour.

Customer Service Representative II (Remote)

American Medical Association

Chicago, IL • On-site, Remote

$23.63 - $30.83/hr

Full-time

Medical, Life

Posted 29 days ago

Job description

Customer Service Representative II (Remote)
Remote - FL, IL, IN and WI
AMA Insurance (AMAI) offers life, health and disability insurance at affordable and exclusive rates to help doctors achieve a healthy and secure financial future. AMAI is part of the American Medical Association (AMA), a nonprofit, and the nation's largest professional Association of physicians. We are a unifying voice and powerful ally for America's physicians, the patients they care for, and the promise of a healthier nation. To be part of the AMA is to be part of our Mission to promote the art and science of medicine and the betterment of public health.
At AMA, our mission to improve the health of the nation starts with our people. We foster an inclusive, people-first culture where every employee is empowered to perform at their best. Together, we advance meaningful change in health care and the communities we serve. We encourage and support professional development for our employees, and we are dedicated to social responsibility. We invite you to learn more about us and we look forward to getting to know you.
We have an opportunity for a remote Customer Service Representative II our AMA Insurance team. This role supports customer experience goals and meets or exceedsexpectations for routine and specialized sales, claims, and service supportfor AMA physician and Third Party Administration (TPA) businesslines. Responds to inbound and written correspondence forall insurance products offered by AMA Insurance, and TPA Businesslines in a manner that will retain current certificateholders, increase our customer base and promote AMA membership.Engages callers to build and maintain a strongreputation and forge a lasting relationship. Achieves exceptionalresults for our customers and colleagues.
RESPONSIBILITIES:
Customer Support & Issue Resolution
  • Answer all inbound calls in accordance with Department standards and monitoring guidelines.
  • Provide information regarding benefits, eligibility, plan provisions, premium billing, customer conservation, cross selling and upselling for all insurance plans.
  • Identify and escalate priority or problem issues. Follow up on customer calls when necessary. Create opportunities to transfer callers to partners for telesales opportunities.
  • Respond to all correspondence within department standards for quality, productivity and timeliness.
  • Meet or exceed production standards by processing changes to our Administration System, including personal and coverage information and send confirmation documents to the caller when needed.
  • Handle integrated sales, claims, and service interactions across AMAI insurance plans.
  • Answer and resolve inquiries regarding technical details including benefits, eligibility, plan provisions, premium billing, and certificate changes.
  • Demonstrate strong problem-solving skills when resolving complex or escalated customer issues.

Operations & Special Projects
  • Support business operations through participation in special projects as assigned by the Customer Service Supervisor.
  • Contribute to process improvements and operational efficiencies.
  • Assist in documenting workflows and service processes to support consistency and quality.

May include other responsibilities as assigned
REQUIREMENTS:
  1. High school diploma or equivalent education required.
  2. Minimum of 2+ years' experience in life or health insurance required.
  3. Health or Life insurance license preferred.
  4. Demonstrated experience working in a high-volume customer service call center.
  5. Excellent telephone skills including proper telephone technique, multitasking skills, and ability to control the call.
  6. In-depth understanding of customer service and premium billing transactions required.
  7. Demonstrated experience handling customer issues, including technical and financial related issues.
  8. Strong knowledge of insurance products, benefits administration, or third-party administration services preferred. Health insurance knowledge preferred.
  9. Excellent verbal and written communication skills with a high level of professionalism.
  10. High level proficiency with call center systems, telephony platforms, and personal computers.
  11. Advanced proficiency in Microsoft Office Suite (Word, Excel, Access, PowerPoint) and database systems.
  12. Ability to provide technical support for online tools, systems, and customer-facing platforms.
  13. Strong business process skills, including the ability to document, monitor, and improve workflows.
  14. Excellent planning, organization, and time management skills with the ability to manage multiple priorities in a fast-paced environment.

This role is a non-exempt position and the hourly range for this position is $23.63 - $30.83. This is the lowest to highest rate we believe we would pay for this role at the time of this posting. An employee's pay within the salary range will be determined by a variety of factors including but not limited to business consideration, geographical location, as well as candidate qualifications, such as skills, education, and experience. Employees are also eligible to participate in an incentive plan. To learn more about the American Medical Association's benefits offerings, please click here.
We are an equal opportunity employer, committed to diversity in our workforce. All qualified applicants will receive consideration for employment. As an EOE/AA employer, the American Medical Association will not discriminate in its employment practices due to an applicant's race, color, religion, sex, age, national origin, sexual orientation, gender identity and veteran or disability status.
THE AMA IS COMMITTED TO IMPROVING THE HEALTH OF THE NATION
American Medical Association logo

About American Medical Association

Sourced by ZipRecruiter

Founded in 1847, the American Medical Association (AMA) is the largest and only national association that convenes 190+ state and specialty medical societies and other critical stakeholders. Throughout history, the AMA has always followed its mission: to promote the art and science of medicine and the betterment of public health. As the physicians’ powerful ally in patient care, the AMA delivers on this mission by representing physicians with a unified voice in courts and legislative bodies across the nation, removing obstacles that interfere with patient care, leading the charge to prevent chronic disease and confront public health crises, and driving the future of medicine to tackle the biggest challenges in health care and training the leaders of tomorrow.

Industry

Health care and social assistance

Company size

1,001 - 5,000 Employees

Headquarters location

Chicago, IL, US

Year founded

1847

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