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Remote Goodwill Jobs in Batavia, IL (NOW HIRING)

Oscar Health

Implementations Manager

Wood Dale, IL · Remote

... goodwill * Desire to build and develop relationships with CyrusOne colleagues to increase ... Remote work is supported 2 days a week CyrusOne is an equal opportunity employer. All qualified ...

Wheels, LLC

Truck Advisor

Schaumburg, IL · On-site +1

$51K - $71K/yr

... goodwill adjustments." * Adhere to contact center scheduling and performance metrics. * Meet key ... This position is remote. Positions Type/Standard Schedule: This is a full-time position, Monday ...

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Remote Goodwill information

See Batavia, IL salary details

$15

$28

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How much do remote goodwill jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for remote goodwill in Batavia, IL is $28.21, according to ZipRecruiter salary data. Most workers in this role earn between $22.07 and $33.80 per hour, depending on experience, location, and employer.

What are some common challenges faced by employees in Remote Goodwill positions, and how can they be overcome?

Remote Goodwill employees often encounter challenges such as staying connected with their team, balancing multiple donor or client requests, and communicating the organization's mission virtually. To overcome these issues, it is important to establish a structured daily routine, utilize collaboration tools (like video conferencing and chat apps), and prioritize proactive communication with both colleagues and clients. Effective time management and clear documentation also help in maintaining productivity and service quality. Most organizations provide virtual training and regular check-ins to support remote staff and ensure they feel engaged and included in the broader mission.

What is a Remote Goodwill job?

A Remote Goodwill job refers to a position with Goodwill that allows employees to work from home or outside a traditional office setting. These roles can include customer service, administration, IT support, e-commerce, and other remote-friendly tasks. Employees in these positions support Goodwill’s mission while enjoying the flexibility of remote work. Availability and job responsibilities may vary by location and specific role.

What are the key skills and qualifications needed to thrive in the Remote Goodwill position, and why are they important?

To excel in a Remote Goodwill role—such as an online donor relations coordinator or remote customer support representative for Goodwill Industries—candidates need excellent communication, organizational, and customer service skills, often combined with prior experience in non-profit or retail settings. Familiarity with CRM software, virtual meeting platforms, and basic office productivity tools is usually expected. Strong empathy, patience, and a proactive attitude towards both donors and clients set outstanding remote team members apart. These abilities are vital for building positive relationships, ensuring mission-driven service, and effectively supporting the organization's goals in a distributed work environment.

What job categories do people searching Remote Goodwill jobs in Batavia, IL look for? The top searched job categories for Remote Goodwill jobs in Batavia, IL are:
What cities near Batavia, IL are hiring for Remote Goodwill jobs? Cities near Batavia, IL with the most Remote Goodwill job openings:
Remote Goodwill jobs near you
Infographic showing various Remote Goodwill job openings in Batavia, IL as of July 2026, with employment types broken down into 2% Locum Tenens, 71% Full Time, 25% Part Time, 1% Temporary, and 1% Contract. Highlights an 98% Physical, and 2% Remote job distribution, with an average salary of $58,679 per year, or $28.2 per hour.
Truck Service Advisor - Remote

Truck Service Advisor - Remote

Wheels, LLC

Schaumburg, IL • On-site, Remote

Full-time

Posted 11 days ago

Job description

Job Description:
JOB OVERVIEW
The role of the Truck Service Advisor is to manage maintenance repairs of cars and medium/heavy duty trucks on behalf of Wheels and within our clients' parameters. This specialized/technical position will spend much of the time negotiating with vendors on proper repair procedures, cost effective pricing, and vehicle downtime. While approving repairs on our client's behalf, special attention must be given to ensure specific Client instructions and approval parameters are followed. When Fleet authorization is required, the Service Advisor should use a consultative approach, including providing a repair recommendation.
KEY RESPONSIBILITIES - ESSENTIAL FUNCTIONS
  • Authorize mechanical repairs on behalf of Wheels' Clients
  • Ensure safety related and scheduled repairs are completed.
  • Approve proper repair based on mileage, months in service, and prior repair history.
  • Negotiate the cost of repair to the published fleet price or the pre-negotiated Wheels Network rates & times.
  • Adhere to current parts and labor reference guides for parts pricing and labor times.
  • Manage Client authorizations, limits, and instructions.
  • Conduct proper follow up on all down vehicles and pending transactions.
  • Resolve transaction discrepancies with vendors.
  • Escalate all Client approvals to team lead or mentor when required.
  • Document Client savings
  • Clearly and accurately document transaction in activity log
  • Submit all component failures repaired at dealerships to the warranty team that qualify for "goodwill adjustments."
  • Adhere to contact center scheduling and performance metrics.
  • Meet key performance indicators on quality & transactional performance (e.g., coaching/mechanical evaluations, communication, documentation, OON Fees, etc.)
  • Understanding of Driver Services, Network Management, MAP & Collision functions
  • General knowledge of all Wheels departments
  • Other duties may be assigned

LEADERSHIP RESPONSIBILITIES
  • This position has no leadership responsibilities.

COMPETENCIES - SKILLS
  • Technical knowledge of automotive and truck repair
  • Knowledge of or hands on experience with:
  • Upfitting
  • Diesel engines
  • Air Brakes
  • Trailers
  • Refrigeration
  • Ability to manage truck roadside, towing, and rentals.
  • Ability to independently locate qualified truck vendors.
  • Ability to manage the Fleet authorization process.
  • Customer service oriented
  • Clear, concise communication, both verbally and in writing
  • Creative and efficient problem solving
  • Negotiation
  • Experience with industry labor guides, such as AllData
  • Ability to interpret Client specific instructions.
  • Proficient in Windows and Microsoft Office (Outlook)

EDUCATION AND EXPERIENCE
  • ASE certifications: C1, and 6 of 14 auto or truck certifications (2 must be truck)
  • Achieve required ASE certifications within 24-months of being hired.
  • Two (2) to four (4) years automotive and truck experience or equivalent technical education
  • High School diploma required - some college preferred
  • Fleet industry experience a plus

CORE VALUES
At Wheels, we believe in fostering a culture that is built on our Core Values and Guiding Principles. We cultivate a culture of excellence and innovation by upholding these values, driving our collective success and growth.
  • Integrity - Always act with integrity and honesty.
  • One Team - Treat others with dignity and respect; act as a cohesive, inclusive and accountable team that is making a difference.
  • Innovation - Drive continuous improvement, spark creativity and embrace next generation thinking.
  • Customer Success - Ensure that customer and driver success is at the heart of everything we do.

CULTURAL ATTRIBUTES
At Wheels, our culture guides us how we work every day, and we look for team members who show these behaviors:
  • Discipline Drives Quality - Plan the Trip: Think proactively, hold a high bar, follow through by leveraging experience and systems. To produce quality outcomes, we must be intentional and deliberate in everything we do, from big bets to daily execution.
  • Intellectually Curious - Fuel Your Minds: Be bold, challenge assumptions, think differently, look outside the box. Strive to unlock your own thinking and create new possibilities.
  • Commit and Deliver - Own It: Take responsibility for your work, from start to finish, and be accountable for the results. Think and act like an owner of the business.
  • Relationships Matter - Share the Ride: Trust is central, both with key internal and external stakeholders. Relationships are not a side effect of work but a driver of success.

JOB SPECIFICATIONS, PHYSICAL DEMANDS AND WORK ENVIRONMENT
Work Environment: This is a remote position.
Positions Type/Standard Schedule: This is a full-time position. Hours range from 5am central to 9pm central, Monday - Friday and 5am to 8pm central on Saturday and Sunday, depending on shift.
Travel: Occasional travel (less than 10%) is expected for this position to visit with client.
Physical Demands: While performing the duties of this job, the employee must regularly talk and hear, and use hands and fingers to operate call center tools.
DISCLAIMER
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Our Benefits
Wheels recognizes benefits are a significant part of your employee experience, and we've created a robust benefits package that is market-leading, competitive offerings so you and your family can receive outstanding care. Please click here for an overview of the benefits available to you and your family.
Pay Range:
47,300-$66,200
The base salary range for this position is listed above. This position is eligible to participate in the annual incentive plan which is based on company performance and individual performance. Compensation ranges are based on several factors including job function, level, and geographic location. Final offer amounts are determined by multiple factors including candidate experience, education, certifications, skill level and expertise, and may vary from the amounts listed here.
EEO Statement
Wheels is a Drug-Free Workplace. All employment is contingent on successful completion of drug and background screening.
Wheels is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, marital status or domestic partnership status, disability, protected veteran status or military status, genetic information, or any other category protected under applicable law. Wheels is committed to taking affirmative steps to promote the employment and advancement of minorities, women, persons with disabilities and protected veterans.

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