Wheels

Job Description:

The Buyer performs several diverse tasks to procure vehicles from dealerships throughout the United States, Canada, and Puerto Rico to satisfy the emergency and executive transportation needs of Wheels clients.

KEY RESPONSIBILITIES - ESSENTIAL FUNCTIONS

• Locate vehicles at the best price within 24 hours and purchases unit upon receipt of authorization
• Purchase client-located and used vehicles from dealerships, as necessary
• Communicate effectively with Account Executive and other Client Service personnel regarding all aspects of the stock purchase transaction
• Demonstrate thorough understanding of fleet incentives, retail rebates, and customer eligibility
• Demonstrate product knowledge for all makes models of cars and trucks including high-end and foreign vehicles for executive purchase programs
• Demonstrate understanding of the differences between fleet and retail vehicle specifications
• Establish and maintain business relationships with dealers and act as primary liaison between Wheels and dealer during the stock purchase transaction
• Develop and utilize knowledge of title, registrations, and tax requirements as they apply to leased vehicles for all states, Canada, and Puerto Rico
• Coordinate local deliveries, as necessary
• Occasionally purchase dealer stock vehicles and process in a manner that simulates a factory order
• Occasionally provide personal, executive, and prize car purchase assistance and effect payment and title and registration through Wheels
• Assist another dept with incentive and rebate collection
• Obtain billings for all units purchased to ensure timely payment and client billing
• Obtain and proof for accuracy for all units
• Resolve all dealer issues related to stock purchases, i.e., charge backs, billing discrepancies, delivery delays, missing, and incorrect information
• Use applicable Wheels computer systems and Dealer Communication Systems effectively
• Develop and maintain effective relationships with Direct Contact Clients
• Assist other areas, as necessary
• Other duties as assigned

COMPETENCIES - SKILLS

• Excellent negotiation skills
• Knowledge of business math
• Effective communication skills (verbal, written and listening)
• Knowledge of general office practices
• PC skills
• Problem solving and conflict resolution skills
• Customer service and telephone etiquette
• Organizational skills
• Team player
• Flexibility, adapt to change easily
• Ability to work effectively under pressure

LEADERSHIP RESPONSIBILITIES

• This position has no leadership responsibilities

EDUCATION and EXPERIENCE

• High School diploma required; Associate's degree preferred
• Dealership or automobile industry experience a plus

CORE VALUES

At Wheels, we believe in fostering a culture that is built on our Core Values and Guiding Principles. We cultivate a culture of excellence and innovation by upholding these values, driving our collective success and growth.

• Integrity - Always act with integrity and honesty.
• One Team - Treat others with dignity and respect; act as a cohesive, inclusive and accountable team that is making a difference.
• Innovation - Drive continuous improvement, spark creativity and embrace next generation thinking.
• Customer Success - Ensure that customer and driver success is at the heart of everything we do.

CULTURAL ATTRIBUTES

At Wheels, our culture guides us how we work every day, and we look for team members who show these behaviors:

• Discipline Drives Quality - Plan the Trip: Think proactively, hold a high bar, follow through by leveraging experience and systems. To produce quality outcomes, we must be intentional and deliberate in everything we do, from big bets to daily execution.
• Intellectually Curious - Fuel Your Minds: Be bold, challenge assumptions, think differently, look outside the box. Strive to unlock your own thinking and create new possibilities.
• Commit and Deliver - Own It: Take responsibility for your work, from start to finish, and be accountable for the results. Think and act like an owner of the business.
• Relationships Matter - Share the Ride: Trust is central, both with key internal and external stakeholders. Relationships are not a side effect of work but a driver of success.

JOB SPECIFICATIONS, PHYSICAL DEMANDS and WORK ENVIRONMENT

• Work Environment: This hybrid position sits in Schaumburg, Ill or Alpharetta, GA (Internal Wheels' Employees only) and operates in a professional office environment; 3 days onsite (Wednesday is required in office); 8a-5p CT
• Position Type/Standard Schedule: This is a full-time position, Monday through Friday; Potential overtime when workload is heavy
• Travel: Occasional travel (less than 10%) is expected for this position to visit with client; Very rare
• Physical Demands: While performing the duties of this job, the employee must regularly talk and hear and use hands and fingers to operate call center tools.

DISCLAIMER

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Our Benefits

Wheels recognizes benefits are a significant part of your employee experience, and we've created a robust benefits package that is market-leading, competitive offerings so you and your family can receive outstanding care. Please click here for an overview of the benefits available to you and your family.

Pay Range:

$47,300-$66,200

The base salary range for this position is listed above. This position is eligible to participate in the annual incentive plan which is based on company performance and individual performance. Compensation ranges are based on several factors including job function, level, and geographic location. Final offer amounts are determined by multiple factors including candidate experience, education, certifications, skill level and expertise, and may vary from the amounts listed here.

EEO Statement
Wheels is a Drug-Free Workplace. All employment is contingent on successful completion of drug and background screening.
Wheels is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, marital status or domestic partnership status, disability, protected veteran status or military status, genetic information, or any other category protected under applicable law. Wheels is committed to taking affirmative steps to promote the employment and advancement of minorities, women, persons with disabilities and protected veterans.