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Remote Golf Customer Success Jobs (NOW HIRING)

Customer Success Manager This is a remote position. Our client is looking for a Customer Success Manager to lead and elevate their post-purchase customer experience. They are a rapidly scaling U.S ...

We are seeking an enthusiastic and proactive Customer Success Specialist to join our team. In this entry-level remote role, you will be responsible for ensuring our customers achieve their desired ...

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As a Remote Customer Success Specialist, you will be a crucial part of our mission to empower gig workers and facilitate their growth and success. Join our team and be part of a company that values ...

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Customer Success Location: US Remote About Aria Systems Aria provides a cloud-based monetization platform for subscription- and usage-based businesses. Aria removes billing bottlenecks and allows ...

As a Remote Customer Success Specialist, you will be a crucial part of our mission to empower gig workers and facilitate their growth and success. Join our team and be part of a company that values ...

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As a Remote Customer Success Specialist, you will be a crucial part of our mission to empower gig workers and facilitate their growth and success. Join our team and be part of a company that values ...

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As a Remote Customer Success Specialist, you will be a crucial part of our mission to empower gig workers and facilitate their growth and success. Join our team and be part of a company that values ...

New

As a Remote Customer Success Specialist, you will be a crucial part of our mission to empower gig workers and facilitate their growth and success. Join our team and be part of a company that values ...

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Remote Customer Success Specialist Remote Job Title: Customer Service Representative Location: Remote Job type: Full-time Contractor (W2) Pay Range: $20-25/hour Mandarin speaking and writing is ...

... remote work, allowing professionals from around the world to collaborate with global firms seamlessly. As we continue to expand our services and clientele, we are seeking a dedicated Customer Success ...

Customer Success Role Chipax is a team dedicated to helping small and medium-sized enterprises ... Benefits * 100% remote work. You can work from anywhere in the world (as long as you have internet ...

Customer Success ManagerCompany: Recruit CRM Recruit CRM is an all-in-one software solution ... As a fully remote team with headquarters in New Jersey (USA) and Pune (India), we pride ourselves ...

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Remote Golf Customer Success information

See salary details

$32.5K

$83.1K

$140K

How much do remote golf customer success jobs pay per year?

As of Jun 25, 2026, the average yearly pay for remote golf customer success in the United States is $83,064.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,500.00 and $99,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Golf Customer Success professional, and why are they important?

To thrive as a Remote Golf Customer Success professional, you need strong knowledge of golf industry operations, excellent customer service abilities, and prior experience in customer support or account management. Familiarity with CRM platforms, ticketing systems, and online communication tools such as Zendesk or Salesforce is typically required. Exceptional communication, problem-solving, and time management skills help build rapport and resolve customer issues efficiently. These skills are crucial for ensuring client satisfaction, fostering loyalty, and supporting the success of golf-related businesses remotely.

What is the difference between Remote Golf Customer Success vs Remote Golf Sales Representative?

AspectRemote Golf Customer SuccessRemote Golf Sales Representative
Primary RoleEnsures customer satisfaction, onboarding, and retentionGenerates sales, promotes products, and acquires new customers
Required SkillsCustomer service, communication, problem-solvingSales techniques, negotiation, product knowledge
Work EnvironmentRemote, client-focused, collaborativeRemote, target-driven, outreach-focused
Common CertificationsCustomer success or support certificationsSales certifications or product training

Remote Golf Customer Success and Remote Golf Sales Representative roles both operate in the golf industry but focus on different aspects. Customer Success emphasizes maintaining relationships and ensuring client satisfaction, while Sales Representatives focus on acquiring new clients and increasing sales. Understanding these differences helps job seekers align their skills with the right position.

How does a Remote Golf Customer Success professional typically collaborate with other departments to resolve client issues?

As a Remote Golf Customer Success professional, you will frequently work cross-functionally with teams such as product development, sales, and technical support to resolve client inquiries and ensure a seamless user experience. Collaboration often involves relaying customer feedback to the product team, coordinating with technical support for troubleshooting, and working with sales to identify upsell opportunities. Strong communication skills and adaptability are essential, as much of this collaboration occurs through digital channels like email, chat, or video calls. This teamwork ensures that client issues are addressed promptly and that the overall service continually improves based on customer insights.

What is a Remote Golf Customer Success role?

A Remote Golf Customer Success role involves assisting golf customers—such as players, club members, or course operators—primarily through online communication channels. The main responsibilities include answering inquiries, resolving issues, providing product or service guidance, and ensuring overall customer satisfaction. This position is performed remotely, allowing flexibility in location while still delivering high-quality support. Customer Success professionals in the golf industry may also help onboard new clients, gather feedback, and foster long-term relationships to improve customer retention. Strong communication skills and a passion for golf are often important for success in this role.

Customer Success - Remote/Worldwide

Pro Coffee Gear

Remote

Other

Posted 2 days ago


Job description

Customer Success - Remote/Worldwide

Guatemala City, Guatemala

Customer Success

Location: Remote (Global) Company: Pro Coffee Gear

Pro Coffee Gear is a rapidly growing e-commerce company at the forefront of the coffee equipment industry. We are seeking an experienced and proactive Customer Success to lead and evolve our global customer experience function. This strategic role is essential to driving satisfaction, loyalty, and operational excellence throughout the customer journey.

Key Responsibilities Customer Success Leadership
  • Own the end-to-end customer experience and define scalable customer success strategies to support growth.
  • Establish and track KPIs, processes, and team goals aligned with business objectives.
  • Build, manage, and mentor a high-performing customer success team, including support, aftersales, and service coordination.
Sales Enablement & Channel Coordination
  • Enable the consultative sales process through client communications across email, SMS, and social platforms.
  • Oversee accurate and timely quote and invoice creation using Shopify, QuickBooks, and other tools.
  • Support third-party and social commerce sales channels in coordination with marketing and sales teams.
Post-Sales Operations & Aftersales Support
  • Manage client onboarding and equipment setup, coordinating installations with technical service partners.
  • Respond to customer inquiries regarding product use, service needs, and ongoing support.
  • Facilitate additional orders of accessories, filters, or parts, including sourcing specialty items not listed online.
Shipping, Damage, and Returns Management
  • Lead customer communications related to logistics, damages, and return claims.
  • Work with logistics teams to ensure fast, clear resolutions and optimize related processes.
Process Improvement
  • Monitor recurring operational pain points and identify opportunities for automation or process streamlining.
  • Collaborate cross-functionally to implement improvements that enhance internal efficiency and client experience.
Qualifications
  • Minimum 5 years of experience in a client-facing operations or customer success role, with at least 2 years in a leadership capacity.
  • Background in e-commerce operations; Shopify and QuickBooks experience strongly preferred.
  • Outstanding written and verbal communication skills.
  • Strong analytical and problem-solving skills with attention to detail.
  • Familiarity with professional coffee equipment or the specialty coffee industry is a significant advantage.
What We Offer
  • A remote-first, globally distributed team and flexible work environment.
  • The opportunity to lead a high-impact function within a fast-growing brand.
  • A collaborative, passionate culture driven by innovation and a love for coffee.

Important: All applicants must submit their CV in English. Submissions in other languages will not be considered.