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Golf Customer Success Jobs (NOW HIRING)

Rec Technologies

Founding Customer Success Manager

$90K - $130K/yr

We're partnering with parks & rec departments, golf courses, campgrounds, gyms and more to ... About The Role As a Customer Success Manager, you will be responsible for managing everything it ...

New

Troon Golf

Golf Service Attendant

Broussard, LA · On-site

$9 - $12.50/hr

Gain first-hand, in-depth customer service experience and engage with members and guests from all ... role in the success of the overall golf experience at the Club. Beginners are welcome - while ...

Troon Golf

Golf Shop Attendant

Altoona, WI · On-site

$12 - $15.75/hr

Performs additional duties as assigned to support team success. Role Impact: The Golf Shop ... Customer-focused mindset. * Professional appearance and demeanor. * Dependable availability during ...

Troon Golf

Assistant Golf Professional

Moseley, VA · On-site

We understand that organized sports are all about success, achievement, teamwork, and are vital to ... Process customer reservations for guests of the golf course * Assist in coordinating of individual ...

BIGHORN GOLF CLUB

ASSISTANT GOLF PRO

Palm Desert, CA

$20 - $22/hr

... customer service. The position also contributes to the financial and operational success of the Golf Shop through merchandise selection, sales, and event support. ESSENTIAL DUTIES AND ...

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All JobsGolf Customer Success Jobs

Golf Customer Success information

See salary details

$32.5K

$83.1K

$140K

How much do golf customer success jobs pay per year?

As of Jun 25, 2026, the average yearly pay for golf customer success in the United States is $83,064.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,500.00 and $99,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Golf Customer Success professional, and why are they important?

To thrive as a Golf Customer Success professional, you need strong customer service abilities, knowledge of the golf industry, and experience with relationship management—often supported by a degree in business or hospitality. Familiarity with customer relationship management (CRM) software, tee time reservation systems, and communication tools is typically required. Outstanding interpersonal skills, problem-solving, and a proactive approach set top performers apart in this role. These skills ensure that clients have a positive experience, leading to customer retention and the growth of business within the competitive golf industry.

What are Golf Customer Success roles?

Golf Customer Success roles focus on ensuring that clients, such as golf course operators, players, or business partners, have a positive experience with golf-related products or services. Professionals in this field assist customers with onboarding, troubleshoot issues, provide training, and gather feedback to improve offerings. They act as the bridge between the company and its clients, aiming to maximize customer satisfaction and retention. Strong communication skills and knowledge of the golf industry are key to success in these roles.

How does a Golf Customer Success professional typically collaborate with golf course clients and internal teams to enhance customer satisfaction?

Golf Customer Success professionals work closely with golf course clients to ensure they get maximum value from the products or services offered, such as booking software or membership platforms. They regularly communicate with clients to gather feedback, resolve issues, and provide training or updates. Internally, they collaborate with sales, product, and support teams to relay client needs, contribute to product improvements, and ensure smooth onboarding and retention processes. This role requires strong interpersonal skills, a proactive approach, and a deep understanding of both the golf industry and customer success best practices.

What is the difference between Golf Customer Success vs Golf Sales Representative?

AspectGolf Customer SuccessGolf Sales Representative
Primary FocusRetaining and supporting existing golf clientsAcquiring new golf clients and selling golf products/services
Required SkillsCustomer relationship management, communication, problem-solvingSales techniques, negotiation, product knowledge
Work EnvironmentCustomer support centers, golf clubs, online platformsGolf courses, retail stores, sales events
CertificationsCustomer service certifications, industry knowledgeSales certifications, product training

Golf Customer Success focuses on maintaining strong relationships with existing clients, ensuring satisfaction and retention. In contrast, Golf Sales Representatives primarily seek new clients and drive sales. Both roles require industry knowledge but differ in their core objectives and daily activities.

Infographic showing various Golf Customer Success job openings in the United States as of June 2026, with employment types broken down into 4% As Needed, 12% Full Time, and 84% Part Time. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $83,064 per year, or $39.9 per hour.
Golf Customer Service Inside - Sandy Hollow Golf Course

Golf Customer Service Inside - Sandy Hollow Golf Course

Rockford Park District

Rockford, IL • On-site

$15/hr

Temporary

This job post has expired today. Applications are no longer accepted.

Rockford Park District rating

8.1

Company rating: 8.1 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

259th of 661 rated public administrative organizations

Job description

Description
TitleGolf Customer Service InsideDepartmentGolfStatusSeasonalWork LocationSandy Hollow Golf CourseReports ToPGA/LPGA ProfessionalWage$15/hourPosition DescriptionSupports daily golf course operations by providing excellent customer service, managing tee time reservations, processing transactions, and assisting with golf shop activities. Staff members are trained to perform a variety of operational tasks to ensure patrons have a positive experience at Rockford Park District golf facilities.
ROCKFORD PARK DISTRICT VISION, MISSION AND LEADERSHIP BY VALUESAgency VisionTo be the best urban parks and recreation system in North America, as measured by national standards and the citizens we serve.Agency MissionThe Rockford Park District is in business to "help people enjoy life" by providing a quality park and recreation system.Vision & Planning SystemThe District aligns itself and all its resources to achieve its purpose, vision, mission, and priorities. This successfully drives the strategic plan, operational plans, and performance goals.Policy Management & Operations SystemEvery team member serves as an active contributor in the development of the team's operational plan; develops job strategies and plans that support the team's operational goals; identifies timetables for completion; plans daily work activities in an organized manner ensuring effective utilization of time and resources in the completion of job tasks.Leadership by Values SystemLeadership by Values can only be achieved if all team members believe in and live by these shared values: accountability, integrity, passion, agility, relationship oriented, results driven, service oriented, respectful, and innovative. While all team members share these essential values, our culture is enriched by and welcomes the diverse supporting values of its team members.Diversity, Equity, Inclusion and Belonging StatementThe Rockford Park District is committed and accountable to being a place where everyone is invited and belongs, as demonstrated by being an inviting, equitable, and inclusive environment, respectful of all people, embracing diversity, creating accessibility and valuing all team members, partners and community members for their unique experiences and backgrounds.
RELATIONSHIPS TO RESULTS CULTUREDefinitionSustained by long-term, positive, exceptional relationships with stakeholders and team members as our hallmark of success.
ONE TEAM, ONE GOAL COMMITMENTDefinitionTo work together to achieve the mission, vision, and shared values of the Rockford Park District.ConnectednessDepartments are truly interconnected to support the mission and vision of the Rockford Park District.
ESSENTIAL FUNCTIONS include the following. Other duties may be assignedOperational Excellence
  • Provide exemplary customer service to all patrons, donors, and guests.
  • Greet patrons upon arrival and thank them upon departure.
  • Register, reserve, modify, and cancel tee times.
  • Sell greens fees, cart rentals, merchandise, and practice range balls/passes.
  • Promote and explain available golf memberships and their benefits.
  • Follow Rockford Park District cash control policies and procedures.
  • Communicate raincheck, return, and refund policies clearly and professionally.
  • Answer phone calls and respond to questions, concerns, and comments.
  • Assist with golf shop operations including stocking, cleaning, and merchandising.
  • Support the Manager on Duty with operational needs as assigned.
  • Assist the Golf Outing Coordinator with events and outings as needed.
  • Maintain a clean, organized front desk and golf shop environment.
  • Become familiar with and follow the Rockford Park District Safety Manual
  • Maintain working knowledge of department safety rules
  • Report accidents, unsafe conditions, and hazards immediately to a supervisor
  • Participate in accident investigations as needed
  • Attend required safety trainings and in-service meetings
  • Monitor weather conditions and support implementation of safety programs.
  • Assist outside attendants with golf cart cleaning and preparation when needed.
  • Work variable hours, including early mornings, evenings, weekends, and holidays.
  • Perform other duties as assigned.

Requirements
Education/Experience
  • Must be at least 16 years of age.
  • Must possess a valid Illinois Driver's License.
  • Availability to work weekends and holidays.
  • Flexible schedule, including shifts as early as 5:30 a.m. and as late as 7:00 p.m.
  • Basic knowledge of golf course operations and golf rules/regulations preferred.

Critical Skills, Knowledge, and Abilities
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:
Include but are not limited to the following:
  • Ability to handle cash and process transactions accurately
  • Ability to follow policies and procedures, including cash control requirements
  • Ability to maintain professionalism when responding to customer issues or concerns
  • Ability to learn and utilize tee time reservation systems and point-of-sale software
  • Attention to detail and ability to maintain an organized workspace
  • Ability to promote memberships and explain services confidently
  • Ability to work efficiently in a fast-paced environment
  • Ability to understand and follow written and verbal instructions.
  • Ability to monitor conditions and report safety concerns promptly demeanor.
  • Comfortable using computers and able to learn new software systems.
  • Ability to multitask, prioritize responsibilities, and adjust to changing tasks.
  • Strong customer service skills and ability to work effectively with the public.
  • Ability to work well independently and as part of a team.
  • Positive attitude and professional demeanor.

Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:
Light - Medium work:
    • Exerting in excess of 30 pounds of force occasionally
    • Exerting in excess of 15 pounds of force frequently
    • Exerting in excess of 5 pounds of force constantly to move objects.
  • Standing, walking, bending, lifting, stretching, squatting, pushing, pulling, and climbing

Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:
  • Exposure to outdoor conditions including heat, cold, and varying weather elements.
  • Possible exposure to bloodborne pathogens.

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