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Golf Customer Success Jobs (NOW HIRING)

$50K - $60K/yr

The USGA is a mission-based golf organization whose purpose is to unify the golf community through ... Working alongside Customer Success specialists and engineering they will escalate support or ...

We recognize that our employees are the reason for our success, and we strive to hire individuals ... The Customer Support Golf Representative handles a high volume of incoming calls from Golf Accounts ...

We recognize that our employees are the reason for our success, and we strive to hire individuals ... The Customer Support Golf Representative handles a high volume of incoming calls from Golf Accounts ...

... customer service, fostering a welcoming and engaging environment for all members. Reporting ... Contribute to the success of golf activities by coordinating, promoting and managing tournaments ...

... customer service, fostering a welcoming and engaging environment for all members. Reporting ... Contribute to the success of golf activities by coordinating, promoting and managing tournaments ...

... customer service, fostering a welcoming and engaging environment for all members. Reporting ... Contribute to the success of golf activities by coordinating, promoting and managing tournaments ...

... customer service, fostering a welcoming and engaging environment for all members. Reporting ... Contribute to the success of golf activities by coordinating, promoting and managing tournaments ...

... customer service, fostering a welcoming and engaging environment for all members. Reporting ... Contribute to the success of golf activities by coordinating, promoting and managing tournaments ...

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Showing results 1-20

Golf Customer Success information

See salary details

$32.5K

$83.1K

$140K

How much do golf customer success jobs pay per year?

As of Jun 25, 2026, the average yearly pay for golf customer success in the United States is $83,064.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,500.00 and $99,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Golf Customer Success professional, and why are they important?

To thrive as a Golf Customer Success professional, you need strong customer service abilities, knowledge of the golf industry, and experience with relationship management—often supported by a degree in business or hospitality. Familiarity with customer relationship management (CRM) software, tee time reservation systems, and communication tools is typically required. Outstanding interpersonal skills, problem-solving, and a proactive approach set top performers apart in this role. These skills ensure that clients have a positive experience, leading to customer retention and the growth of business within the competitive golf industry.

What are Golf Customer Success roles?

Golf Customer Success roles focus on ensuring that clients, such as golf course operators, players, or business partners, have a positive experience with golf-related products or services. Professionals in this field assist customers with onboarding, troubleshoot issues, provide training, and gather feedback to improve offerings. They act as the bridge between the company and its clients, aiming to maximize customer satisfaction and retention. Strong communication skills and knowledge of the golf industry are key to success in these roles.

How does a Golf Customer Success professional typically collaborate with golf course clients and internal teams to enhance customer satisfaction?

Golf Customer Success professionals work closely with golf course clients to ensure they get maximum value from the products or services offered, such as booking software or membership platforms. They regularly communicate with clients to gather feedback, resolve issues, and provide training or updates. Internally, they collaborate with sales, product, and support teams to relay client needs, contribute to product improvements, and ensure smooth onboarding and retention processes. This role requires strong interpersonal skills, a proactive approach, and a deep understanding of both the golf industry and customer success best practices.

What is the difference between Golf Customer Success vs Golf Sales Representative?

AspectGolf Customer SuccessGolf Sales Representative
Primary FocusRetaining and supporting existing golf clientsAcquiring new golf clients and selling golf products/services
Required SkillsCustomer relationship management, communication, problem-solvingSales techniques, negotiation, product knowledge
Work EnvironmentCustomer support centers, golf clubs, online platformsGolf courses, retail stores, sales events
CertificationsCustomer service certifications, industry knowledgeSales certifications, product training

Golf Customer Success focuses on maintaining strong relationships with existing clients, ensuring satisfaction and retention. In contrast, Golf Sales Representatives primarily seek new clients and drive sales. Both roles require industry knowledge but differ in their core objectives and daily activities.

Infographic showing various Golf Customer Success job openings in the United States as of June 2026, with employment types broken down into 4% As Needed, 12% Full Time, and 84% Part Time. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $83,064 per year, or $39.9 per hour.
Customer Support Associate, DEACON

$50K - $60K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 11 days ago


Job description

The USGA is a mission-based golf organization whose purpose is to unify the golf community through handicapping and grassroots programs; to showcase the game's best talent through the U.S. Open, U.S. Women's Open and 13 other national championships and our museum; to provide unbiased global governance with The R&A through the playing, equipment and Amateur Status rules; and to advance issues important to golf's future, with a focus on driving sustainability, accessibility and inclusion. As a nonprofit association, our work and our team are driven to act for the good of the game. The USGA's headquarters are located in Liberty Corner, NJ, with a recently opened campus in Pinehurst, NC. For more, visit usga.org.
About this role:
The Customer Support Associate, DEACON will support incoming support questions for the Moisture Meter, GS3 and DEACON product lines. They will walk customers through account setup, feature usage, and troubleshooting problems. Working alongside Customer Success specialists and engineering they will escalate support or technical issues. They will test incoming hardware for QC standards during receiving, or test return warranty products for defects.
What You'll Do:
  • Serve as first point contact for technical support questions
  • Maintain support tickets and customer information in Hubspot CRM
  • Notify Product and Support leadership of all escalation issues.
  • Support customers in setting up Moisture Meter, GS3 hardware and DEACON software product
  • Test all incoming GS3 Product to meet QC standards
  • Ensure GS3 products are organized and charged prior to shipment
  • Partner with mailroom team to support the shipment of GS products
  • Analyze all technical support issues, warranty claims, and work with engineering staff on technical escalations
  • Document customers interactions and update CRM accuracy
  • Create internal documentation for change management and incidents.

Where you'll be:
This role is based at the USGA's campus in Liberty Corner, NJ. The position requires an on-site presence 4 days a week. Periodic travel to the Pinehurst, NC campus may be required to support active projects.
Level: Coordinator
Job Location: Liberty Corner, NJ
Salary Range: $50,000 - $60,000
The annual base salary range for this position is $50,000 - $60,000. This range represents what we reasonably expect to pay as starting base compensation for this role. Compensation is based on several factors that are unique to each candidate, including skill set, depth of experience, and relevant certifications. In addition to your base compensation, the USGA provides competitive benefit offerings for all full-time employees.
What the USGA brings:
  • Comprehensive medical, dental, and vision benefits, including a zero-contribution medical plan offered for all full-time employees
  • Retirement plans, with a generous annual contribution from the USGA
  • Suite of programs to promote physical, emotional, and financial well-being
  • Generous bank of paid time off, plus the week between Christmas and New Years Day off
  • Off-site team building events
  • On-site gym and golf simulator
  • Professional development opportunities
  • Learn more about our benefits and culture here

The USGA is an equal opportunity employer. Our organization believes we are stronger by embracing our diverse backgrounds and perspectives, promoting equity so all teammates can excel and grow in their careers, and fostering experiences to drive inclusion in our workplace and game. Golf is a game for everyone, and you are always welcome.