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Remote Glassbox Jobs (NOW HIRING)

Glassbox Ltd.

SRE - Remote

New York, NY · Remote

$62.25 - $82.75/hr

Glassbox is a leading force in shaping digital experiences. It helps organizations uncover digital issues, boost conversion rates, enhance accessibility, prevent fraud, and more. Leveraging AI-driven ...

Abercrombie & Fitch Co.

Engineer, Observability (Remote)

$58.25 - $77.50/hr

... Glassbox, etc.) or other observability tools (Adobe Analytics, Dynatrace, Splunk, etc.) • A strong desire to find problems, understand them, determine customer impact, and collaborate with teams to ...

USAA

Digital/Technical Product Manager Senior

Tampa, FL · On-site +1

$114K - $218K/yr

USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with ... Advanced experience using digital measurement tools such as Adobe Analytics, Glassbox, or similar

USAA

Digital/Technical Product Manager Senior

Phoenix, AZ · On-site +1

$114K - $218K/yr

USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with ... Advanced experience using digital measurement tools such as Adobe Analytics, Glassbox, or similar

USAA

Digital/Technical Product Manager Senior

Charlotte, NC · On-site +1

$114K - $218K/yr

USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with ... Advanced experience using digital measurement tools such as Adobe Analytics, Glassbox, or similar

USAA

Digital/Technical Product Manager Senior

Tampa, FL · On-site +1

$114K - $218K/yr

USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with ... Advanced experience using digital measurement tools such as Adobe Analytics, Glassbox, or similar

USAA

Digital/Technical Product Manager Senior

Phoenix, AZ · On-site +1

$114K - $218K/yr

USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with ... Advanced experience using digital measurement tools such as Adobe Analytics, Glassbox, or similar

USAA

Digital/Technical Product Manager Senior

Charlotte, NC · On-site +1

$114K - $218K/yr

USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with ... Advanced experience using digital measurement tools such as Adobe Analytics, Glassbox, or similar

All JobsGlassbox JobsRemote Glassbox Jobs

Remote Glassbox information

What is the difference between Remote Glassbox vs Remote Data Analyst?

AspectRemote GlassboxRemote Data Analyst
Required CredentialsExperience with Glassbox tools, analytics, and basic codingDegree in Data Science, Statistics, or related field; proficiency in SQL, Excel, and visualization tools
Work EnvironmentRemote, often in tech or e-commerce companies, focusing on user behavior analysisRemote, across various industries, analyzing data to inform business decisions
Employer & Industry UsageUsed by digital product teams for session replay and customer journey analysisUsed across finance, marketing, healthcare, and tech for data-driven insights

Remote Glassbox specialists focus on analyzing user interactions through Glassbox tools, while Remote Data Analysts interpret broader datasets to support business strategies. Both roles are remote and require analytical skills, but they differ in tools and industry focus.

More about Remote Glassbox jobs
What cities are hiring for Remote Glassbox jobs? Cities with the most Remote Glassbox job openings:
What are the most commonly searched types of Glassbox jobs? The most popular types of Glassbox jobs are:
What states have the most Remote Glassbox jobs? States with the most job openings for Remote Glassbox jobs include:
What job categories do people searching Remote Glassbox jobs look for? The top searched job categories for Remote Glassbox jobs are:
Remote Glassbox jobs near you
Infographic showing various Remote Glassbox job openings in the United States as of August 2026, with employment types broken down into 97% Full Time, and 3% Contract. Highlights an 62% Physical, and 38% Remote job distribution.

SRE - Remote

Glassbox Ltd.

New York, NY • Remote

$62.25 - $82.75/hr

Full-time

Re-posted 22 days ago

Job description

The Company

Glassbox's mission is to empower enterprises to shape trusted, frictionless digital experiences.

Glassbox is a leading force in shaping digital experiences. It helps organizations uncover digital issues, boost conversion rates, enhance accessibility, prevent fraud, and more. Leveraging AI-driven customer intelligence, Glassbox enables enterprises to deliver secure, proactive, and preventative digital experiences. Its solutions are trusted by highly regulated organizations, including SoFi, Cal, and many others. We are growing and have been recognized by G2 as one of 2024's Top 50 Software Companies in the world.

The Opportunity
Glassbox is looking for an SRE to join our global Cloud team.
We are Glassbox, and our mission is to reveal the insights that empower organizations to deliver exceptional digital customer experiences.
We are growing and have been recognized by G2 as one of 2024's Top 50 Software Companies in the world.
Our customers are among the best, including six of the ten largest global banks, the world's largest hotel chain, the largest healthcare provider, and the largest telecommunications company in the U.S.
If you are a dynamic, successful, experienced metrics-driven leader, Glassbox might be a great fit.
Will you join us on this journey?
What will you do?
  • Provide technical and operational support for customers according to defined SLAs.
  • Work in cloud-based environments (primarily AWS) and operate/support Kubernetes-based systems (EKS).
  • Design, build, and maintain advanced automation systems to enhance reliability, monitoring, and operational efficiency across production environments.
  • Develop scalable monitoring and alerting solutions to proactively detect issues before they impact customers.
  • Build and maintain runbooks for NOC/SOC teams.
  • Serve as Tier-2 escalation for production incidents, including collaboration with DevOps and participation in a 24×7 on-call rotation.
  • Implement automation-driven improvements using scripts and configuration management tools to streamline system operations.
  • Leverage modern technologies and tooling to optimize system performance, observability, and resilience.
  • Work closely with the Cloud DevOps team to transition products from development to the production environment via continuous integration and deployment processes
What will you need?
  • At least 3 years of experience as an SRE/DevOps or in a similar cloud/monitoring role.
  • Hands-on experience with AWS.
  • Strong knowledge and practical experience working with Kubernetes and EKS.
  • Scripting experience with Bash and hands-on experience working with Linux systems.
  • Experience working with cloud monitoring, management, and alerting tools.
  • Strong troubleshooting skills in production environments.
  • Willingness to participate in a 24×7 on-call rotation.
  • Ability to work effectively as part of a collaborative team, with strong interpersonal skills and a positive, team-oriented mindset.
  • Assertive, confident, fast learner, and comfortable working in a fast-paced environment

Advantage:
  • Experience with Azure and AKS.
  • Knowledge of additional programming languages.
  • Experience with Prometheus, Grafana, or similar monitoring/observability tools.
  • Bachelor's degree in Computer Information Systems, Management Information Systems, Computer Science, or another related field experience.
  • AWS or Azure certifications
Our Commitment

At Glassbox, we value curiosity, ownership, and a constant drive to learn and improve, no matter the gender, age, nationality, religion, or background. We believe diverse perspectives make us better, and that potential matters just as much as experience, and encourage people of all shapes and sizes to apply.
If this role excites you and you're motivated to make an impact - we'd love to hear from you, even if you don't meet every listed qualification.