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Remote Genesys Ivr Developer Jobs in Ashburn, VA

Softtek

IVR Solutions Architect

Washington, DC · Remote

IVR Solutions Architect Remote / Local to Washington, DC Metro Area Overview: Softtek Government ... programming languages such as Java, C#, or similar. * Experience with IVR platforms such as Genesys ...

Aveshka

IVR Solutions Architect

Washington, DC · Remote

$71.25 - $94/hr

IVR Solutions Architect Remote / Local to Washington, DC Metro Area Softtek Government Solutions is ... programming languages such as Java, C#, or similar. * Experience with IVR platforms such as Genesys ...

Hire Talent

Senior Contact Center Developer

Mclean, VA · Remote

$56 - $73.75/hr

Remote Additional Informations: As a senior Contact Center Developer, you will be responsible for the analysis, design, develop, and test complex Self-Service applications using Genesys Cloud and AWS ...

Leidos

Salesforce Senior Developer

Reston, VA · On-site +1

$130.60K - $159.70K/yr

Architect and oversee integrations between Salesforce and Amazon Connect (or similar cloud IVR/ACD ... Implementations of additional contact center technology (CXone, Genesys, etc.) and additional ...

TechnoGen

QA Tester

Washington, DC · On-site +1

C(Hybrid or remote work model subject to customer direction) Project Duration: 10-12 months. Need ... Validate IVR workflows, prompts, and conversational logic * Document and track defects and test ...

3B Staffing LLC

Senior System Engineer

Leesburg, VA · On-site +1

$105.70K - $144.60K/yr

Senior System Engineer Remote role Location: Leesburg, VA 6- Months Contract USC/ GC Client is ... MBSE tools - Sparx Enterprise Architecture, Genesys, or Cameo Systems Modeler. * Hands-on ...

Jobgether

Operations System Administrator

Washington, DC · On-site +1

$52.01K - $84K/yr

You will manage inbound and outbound telephony infrastructure, including dialers, IVR, and toll ... You will work closely with operations, compliance, and engineering teams to support scalable and ...

2U

Lead Salesforce Developer (US-based)

Arlington, VA · On-site +1

$63.75 - $84.50/hr

... Call Center/IVR integrations with Salesforce. * Expertise in Apex and Visualforce programming ... While this position is open to remote candidates across the U.S., we will prioritize those who live ...

Miratech

Global Account Director

Washington, DC · On-site +1

Experience selling CX transformation, cloud, AI, or digital engineering solutions * Demonstrated ... Google, Genesys, etc.) is a plus Additional Information We offer: * Culture of Relentless ...

Miratech

Global Account Director

Washington, DC · On-site +1

Experience selling CX transformation, cloud, AI, or digital engineering solutions * Demonstrated ... Google, Genesys, etc.) is a plus Additional Information We offer: * Culture of Relentless ...

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Remote Genesys Ivr Developer information

See Ashburn, VA salary details

$20

$58

$78

How much do remote genesys ivr developer jobs pay per hour?

As of May 28, 2026, the average hourly pay for remote genesys ivr developer in Ashburn, VA is $58.54, according to ZipRecruiter salary data. Most workers in this role earn between $52.36 and $67.36 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Genesys IVR Developer, and why are they important?

To thrive as a Remote Genesys IVR Developer, you need expertise in IVR design, call flow development, and proficiency with programming languages such as Java or C#, often supported by a degree in computer science or related field. Familiarity with Genesys platforms (such as Genesys Composer and Genesys Voice Platform), experience with APIs, and relevant certifications like Genesys Certified Professional are typically required. Strong problem-solving skills, attention to detail, and effective remote communication set standout candidates apart. These abilities ensure the delivery of robust, scalable IVR solutions that enhance customer experience and meet business requirements in a distributed work environment.

What are some common challenges faced by Remote Genesys IVR Developers, and how can they be addressed?

Remote Genesys IVR Developers often face challenges related to communication and collaboration, as they work with geographically dispersed teams to develop and maintain complex IVR solutions. Coordinating with stakeholders, such as business analysts and QA testers, can be more demanding without in-person meetings. To address these challenges, it's important to establish clear communication channels, utilize project management tools, and participate actively in regular virtual meetings. Additionally, staying updated with Genesys platform updates and best practices is key to ensuring robust, scalable solutions and ongoing professional development.

What is a Remote Genesys IVR Developer?

A Remote Genesys IVR Developer is a software professional who specializes in designing, developing, and maintaining Interactive Voice Response (IVR) systems using the Genesys platform, while working remotely. They create automated phone systems that handle customer interactions, route calls, and provide information without the need for a live agent. Their work typically involves programming call flows, integrating with databases and APIs, and troubleshooting IVR solutions to enhance customer experience. They collaborate with teams virtually and ensure the IVR systems are efficient, scalable, and meet business requirements.

What is the difference between Remote Genesys Ivr Developer vs Remote Avaya Ivr Developer?

AspectRemote Genesys Ivr DeveloperRemote Avaya Ivr Developer
Required CertificationsGenesys certifications, IVR development skillsAvaya certifications, IVR development skills
Work EnvironmentRemote, contact center solutionsRemote, contact center solutions
Industry UsageUsed in customer service centers, telecomUsed in customer service centers, telecom

Both Remote Genesys Ivr Developers and Remote Avaya Ivr Developers work in contact center environments, focusing on IVR system development. The main difference lies in the platform expertise: Genesys vs Avaya. Candidates should have relevant certifications and experience with the specific platform used by their employer.

What are popular job titles related to Remote Genesys Ivr Developer jobs in Ashburn, VA? For Remote Genesys Ivr Developer jobs in Ashburn, VA, the most frequently searched job titles are:
What job categories do people searching Remote Genesys Ivr Developer jobs in Ashburn, VA look for? The top searched job categories for Remote Genesys Ivr Developer jobs in Ashburn, VA are:
Remote Genesys Ivr Developer jobs near you
Genesys Contact Center Engineer

Genesys Contact Center Engineer

Systems Integration LLC

Washington, DC • Remote

$63 - $84.25/hr

Other

This job post has expired today. Applications are no longer accepted.

Job description

We are seeking a Part-time Genesys Contact Center Engineer  to support the configuration, maintenance, and optimization of Genesys Cloud Contact Center solutions. This role is ideal for a self-motivated professional with hands-on experience in Genesys Cloud and a strong understanding of contact center technologies. The contractor will work remotely and independently, collaborating with internal teams or clients to deliver high-quality solutions.

Responsibilities and Duties

  • Configure and maintain Genesys Cloud components (IVR, routing, bots, voice, chat, email).
  • Perform troubleshooting, updates, and patching of Genesys Cloud environments.
  • Collaborate with cross-functional teams to ensure seamless integration and performance.
  • Provide support for Packaged Contact Center Enterprise (PCCE) environments.
  • Monitor system performance and implement optimizations for high availability.
  • Develop and maintain documentation for configurations and procedures.
  • Train internal teams or clients on Genesys Cloud usage and best practices.
  • Stay current with Genesys Cloud updates, features, and industry trends.
  • Negotiate and fulfill contract terms with clients.
  • Manage own business operations including invoices and taxes.
  • Market services and maintain client relationships.
  • Ensure compliance with relevant laws and industry standards.
  • Resolve issues related to service delivery independently.

Job Requirements:

  • Genesys Cloud Certification (required).
  • Minimum 2 years of hands-on experience with Genesys Cloud.
  • NICE CXONE  experience preferred.
  • 4+ years of experience in cloud contact center environments.
  • Strong understanding of voice/UC technologies and PCCE support.
  • Bachelor's degree in IT, Computer Science, or equivalent experience.
  • Excellent communication, problem-solving, and documentation skills.
  • Ability to work independently and manage multiple projects.
  • Strong Customer Service skills
  • Strong Troubleshooting Capabilities
  • Proven Computer Networking skills
  • Microsoft Server 2003/2008/2012
  • Microsoft Exchange
  • Active Directory
  • Hardware and software installation
  • Ability to handle and prioritize tasks each day.
  • Fully remote.
  • Flexible hours based on project needs.
  • Reports directly to VP IT

Must be able to pass a federal background check going back 7 years without felonies. Must be able to pass a federal credit check.

Apply