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Remote Genesys Cloud Engineer Jobs in Georgia (NOW HIRING)

Merci Technologies - Talent

AWS Cloud Engineer

Atlanta, GA · Remote

$53.50 - $71.75/hr

Remote About the Role: Merci Technologies is seeking an AWS Cloud Engineer to design, build, and maintain scalable cloud infrastructure for an enterprise client. In this role you will work across ...

Aflac Incorporated

Cloud Engineer III

Columbus, GA · On-site +1

$135K - $165K/yr

Cloud Engineer III Salary Range: $135,000 - $165,000 Company: Aflac Columbus Division: Digital ... If the role is remote, there may be occasions that you are requested to come to the office based on ...

Aflac

Cloud Engineer III

Columbus, GA · On-site +1

$135K - $165K/yr

Cloud Engineer III Salary Range: $135,000 - $165,000 Company: Aflac Columbus Division: Digital ... If the role is remote, there may be occasions that you are requested to come to the office based on ...

BSC Analytics

$150K - $175K/yr

Remote (USA) Compensation: $150,000 - $175,000 / year Description As a Senior Platform Engineer at ... Our work spans cloud migrations, modernization programs, Kubernetes platforms, and DevOps ...

Genesys

Note this position is remote US based in EST or CST About The Role AI capabilities at Genesys power ... cloud-based systems * Proven track record of mentoring engineers and influencing technical ...

Verifone

Senior Cloud Devops Engineer

Atlanta, GA · On-site +1

$125K - $160K/yr

This is a role for a cloud-native engineer who brings deep AWS and Kubernetes expertise, a strong ... Strong Terraform skills with production-grade IaC, modules, and remote state management. * Hands-on ...

Deckers

US - CA Remote Goleta Interested applicants mustresidein one of the following approvedstates ... cloud infrastructure engineering, or related technical disciplines, including principal-level ...

Humana

Technical FinOps Analyst

Atlanta, GA · On-site +1

They work closely with engineering, operations, and finance teams to ensure cloud resources are ... Limited Geography Remote - This is a remote position but located within a specific geography. Must ...

Humana

Technical FinOps Analyst

Atlanta, GA · On-site +1

They work closely with engineering, operations, and finance teams to ensure cloud resources are ... Limited Geography Remote - This is a remote position but located within a specific geography. Must ...

Ditto

$185K - $305K/yr

Our mission is to make it seamless for developers to build resilient, real-time applications ... Whether you're in a stadium, airplane, or remote military base, Ditto's peer-to-peer sync engine ...

Ditto

$223K - $259K/yr

Our mission is to make it seamless for developers to build resilient, real-time applications ... Whether you're in a stadium, airplane, or remote military base, Ditto's peer-to-peer sync engine ...

Humana

Technical FinOps Analyst

Atlanta, GA · On-site +1

They work closely with engineering, operations, and finance teams to ensure cloud resources are ... Limited Geography Remote - This is a remote position but located within a specific geography. Must ...

Juvare

Cloud Automation Engineer

Atlanta, GA · Remote

Atlanta / Remote What You'll Do * Design, build, and maintain infrastructure-as-code (Terraform ... , or cloud infrastructure engineering roles * Strong hands-on experience with a major cloud ...

Juvare

Atlanta / Remote What You'll Do * Design, build, and maintain infrastructure-as-code (Terraform ... , or cloud infrastructure engineering roles * Strong hands-on experience with a major cloud ...

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Remote Genesys Cloud Engineer information

What is the difference between Remote Genesys Cloud Engineer vs Remote Contact Center Support Specialist?

AspectRemote Genesys Cloud EngineerRemote Contact Center Support Specialist
Required CredentialsGenesys certifications, technical skills in cloud platformsCustomer service training, communication skills
Work EnvironmentTechnical support, system configuration, troubleshootingCustomer interaction, issue resolution, support
Employer & Industry UsageIT, telecommunications, cloud service providersCall centers, customer service departments

The Remote Genesys Cloud Engineer focuses on configuring, maintaining, and troubleshooting Genesys cloud contact center solutions, requiring technical certifications. In contrast, the Remote Contact Center Support Specialist primarily handles customer interactions and resolves issues through communication skills. Both roles are vital in contact center operations but differ in technical depth and daily tasks.

Does Remote Genesys Cloud Engineer offer remote work options?

Remote Genesys Cloud Engineer positions typically offer remote work options, allowing engineers to perform their duties from various locations. These roles often require familiarity with cloud-based contact center platforms and collaboration tools, making remote work feasible and common in this field.

What are popular job titles related to Remote Genesys Cloud Engineer jobs in Georgia?

For Remote Genesys Cloud Engineer jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Remote Genesys Cloud Engineer jobs in Georgia look for?

The top searched job categories for Remote Genesys Cloud Engineer jobs in Georgia are:

What cities in Georgia are hiring for Remote Genesys Cloud Engineer jobs?

Cities in Georgia with the most Remote Genesys Cloud Engineer job openings:

Remote Genesys Cloud Engineer jobs near you
Infographic showing various Remote Genesys Cloud Engineer job openings in Georgia as of August 2026, with employment types broken down into 93% Full Time, 4% Part Time, and 3% Contract. Highlights an 85% Physical, 5% Hybrid, and 10% Remote job distribution.

Principal Genesys Cloud PS Consultant (No Visa Sponsorship)

Miratech

Atlanta, GA • On-site, Remote

$56.25 - $76.75/hr

Full-time

Medical

Re-posted 5 days ago

Job description

Company Description
Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989. Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%.
Job Description
We are looking for a Principal Genesys Cloud Professional Services Consultant to join our team and drive the delivery of innovative, enterprise-grade contact center solutions.
In this role, you will lead the design and implementation of advanced multi-channel customer experience platforms, leveraging deep expertise in Genesys Cloud and modern contact center technologies.
The ideal candidate combines strong technical leadership, hands-on delivery experience, and the ability to translate complex business requirements into scalable, high-quality solutions.
Work Authorization: Candidates must have valid authorization to work in the United States at the time of application. Visa sponsorship is not available for this role.
Responsibilities:
  • Serve as the primary technical point of contact for customers and internal stakeholders, providing expert consultancy on Genesys Cloud solutions.
  • Lead the design and delivery of end-to-end technical solutions, including facilitating workshops, gathering requirements, and producing technical design documentation with stakeholder sign-off.
  • Analyze complex business and technical challenges to define scalable and effective solution architectures.
  • Own and evolve the technical architecture of Genesys solutions, introducing new technologies and best practices where appropriate.
  • Configure and optimize Genesys Cloud environments to align with changing business and operational needs.
  • Lead the planning and execution of contact center deployments, migrations, and system upgrades.
  • Act as the main escalation and coordination point for Genesys-related matters, collaborating with internal teams and external vendors.
  • Support production readiness activities and ensure smooth transition of contact center solutions into live environments.

Qualifications
  • 5+ years of hands-on experience supporting and optimizing large, multi-site, complex contact center environments.
  • Experience in designing, implementing, and supporting Genesys Cloud solutions in enterprise settings.
  • Proven expertise in building routing strategies and IVR workflows using Genesys Architect
  • Experience with CRM integration (e.g., Salesforce, MS Dynamics) with the Genesys Cloud environment
  • Strong background in infrastructure planning, solution design, deployment, and lifecycle management to ensure high availability and performance.
  • Solid understanding of business processes and their alignment with customer experience technologies.
  • Deep knowledge of SIP infrastructure, including SIP protocol, Session Border Controllers (SBC), and load balancing approaches.

Nice to Have
  • Knowledge of Genesys Cloud Workforce Management (WFM): provide expert guidance and best practices to optimize workforce management processes within the Genesys Cloud environment.
  • Genesys Cloud Training: conduct training sessions for various roles, including supervisors, administrators, users, and architects, to enhance their understanding and effective use of Genesys Cloud features
  • Experience with CX Cloud from Genesys and Salesforce

Additional Information
We offer:
  • Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, and a relocation program.
  • Work From Anywhere Culture: make the most of the flexibility that comes with remote work.
  • Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
  • Global Impact: collaborate on impactful projects for top global clients and shape the future of industries.
  • Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
  • Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.

* Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

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