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Remote Gaming Support Jobs in Elgin, IL (NOW HIRING)

... support you; we provide all of that. If your current position is missing any one of those key ... Participate in daily sales syncs via zoom to discuss sales initiatives, study sales call game tape ...

To support our People, we have built a company culture that empowers our employees to embrace ... Front row. Does getting paid to attend sold-out concerts, playoff games, buzzer beaters and ...

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Remote Gaming Support information

See Elgin, IL salary details

$14

$25

$44

How much do remote gaming support jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for remote gaming support in Elgin, IL is $25.75, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $28.03 per hour, depending on experience, location, and employer.

What is a remote gaming support?

A Remote Gaming Support job involves assisting players with technical issues, account inquiries, and gameplay questions for online games. Support agents communicate via chat, email, or phone to troubleshoot problems, provide guidance, and ensure a smooth gaming experience. They must have strong communication skills, a good understanding of gaming systems, and the ability to resolve issues efficiently. Many roles also require familiarity with customer service tools and a passion for gaming.

What are the key skills and qualifications needed to thrive in remote gaming support, and why are they important?

To thrive as a Remote Gaming Support professional, you need strong troubleshooting abilities, a solid understanding of gaming platforms, and prior experience in customer service or technical support. Familiarity with ticketing systems like Zendesk or Freshdesk, knowledge of gaming networks, and sometimes certifications in IT support tools are valuable assets. Excellent communication, patience, and adaptability are soft skills that set top candidates apart. These skills ensure efficient issue resolution, enhance the player experience, and contribute to a positive gaming community.

What does a remote gaming support do?

A typical day in Remote Gaming Support involves responding to player inquiries via chat, email, or phone, diagnosing technical issues, and providing clear solutions to ensure a seamless gaming experience. You may also escalate complex problems to specialized technical teams, update knowledge bases, and document recurring issues for further analysis. Collaboration with other support agents and sometimes with game developers is common, especially when resolving widespread or new bugs. The work is often fast-paced and requires staying current with updates or new releases in the supported games. Most teams operate in shifts to provide 24/7 coverage, offering flexible hours for remote employees.

What are popular job titles related to Remote Gaming Support jobs in Elgin, IL?

For Remote Gaming Support jobs in Elgin, IL, the most frequently searched job titles are:

What job categories do people searching Remote Gaming Support jobs in Elgin, IL look for?

The top searched job categories for Remote Gaming Support jobs in Elgin, IL are:

What cities near Elgin, IL are hiring for Remote Gaming Support jobs?

Cities near Elgin, IL with the most Remote Gaming Support job openings:

Infographic showing various Remote Gaming Support job openings in Elgin, IL as of August 2026, with employment types broken down into 87% Full Time, and 13% Part Time. Highlights an 100% Remote job distribution, with an average salary of $53,557 per year, or $25.7 per hour.

Copy of Senior Lua Developer (Roblox) - AI Code Evaluation

Lifted, an Upwork Company™

Chicago, IL • Remote

$60/hr

Contractor

Posted 18 days ago


Job description

Company Description

An enterprise client is seeking experienced Lua Developers to support AI model training through technical evaluations, scripting tasks, and code quality reviews. This opportunity is ideal for developers who have strong Lua programming skills and experience building or scripting within the Roblox ecosystem.

The client partners with leading AI organizations to improve the quality of next-generation AI models by leveraging the expertise of experienced software developers. Selected freelancers will help evaluate AI-generated code, review programming solutions, and contribute to the development of high-quality training data used to advance generative AI technologies.

    Job Description

    This opportunity is ideal for experienced Lua programmers who enjoy solving technical challenges, reviewing code, and improving software quality.

    What You'll Do:

    • Review, analyze, and evaluate Lua code for accuracy, quality, and best practices.
    • Complete technical evaluations and scripting-related tasks involving Lua programming.
    • Identify bugs, performance issues, and opportunities to improve existing code.
    • Develop and modify Lua scripts based on project requirements.
    • Apply strong programming fundamentals, including modular design, data structures, and debugging techniques.
    • Work with Roblox Studio and Roblox development environments where applicable.
    • Contribute to AI model training by providing high-quality technical feedback and code evaluations.
    • Collaborate with the client's AI evaluation platform while following detailed project guidelines.
    Qualifications

    Requirements:

    • Advanced proficiency in Lua programming, including scripting, debugging, and code optimization.
    • Hands-on experience using Roblox Studio and/or developing applications or games on the Roblox platform.
    • Strong understanding of programming fundamentals, including data structures, functions, modular programming, and performance optimization.
    • Ability to independently review, analyze, and improve existing Lua code.
    • Professional working proficiency in English with strong written communication skills.
    • Ability to work independently and follow detailed technical instructions.

    Nice to Haves:

    • Experience developing Roblox games or interactive experiences.
    • Experience reviewing code or conducting technical quality assurance.
    • Familiarity with software testing, debugging, and code optimization techniques.
    • Experience contributing to AI, machine learning, or code evaluation projects.
    Additional Information
    • Fully remote, project-based opportunity.
    • Up to $60/hour, depending on project availability.
    • Expected workload ranges from 10-39 hours per week, although work volume may fluctuate.
    • Weekly lump-sum payments for work completed during the previous week.
    • Qualified candidates will receive an Upwork contract offer along with onboarding instructions.
    • Candidates who successfully complete the initial survey will be invited to a paid technical evaluation (approximately 2-3 hours). Approved evaluations will receive a $150 payment.
    • To begin onboarding and access project tasks, candidates must have an active Upwork contract with the client.
    • Due to the high volume of applicants, the client may not be able to respond to individual inquiries.