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Remote Gaming Support Jobs in Chicago, IL (NOW HIRING)

True North Recruiters

Let's Get to Work

Chicago, IL · Remote

$105K - $137K/yr

Remote (Work From Anywhere) Compensation: 100% Commission -- Uncapped Income Potential Experience ... Join us, and we'll help you level up your game, unlock your earning potential, and build the life ...

Vivid Seats

Creator in Residence

Chicago, IL · Remote

$300/wk

To support our People, we have built a company culture that empowers our employees to embrace ... Front row. Does getting paid to attend sold-out concerts, playoff games, buzzer beaters and ...

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All JobsGaming Support JobsRemote Gaming Support JobsRemote Gaming Support Jobs in Chicago, IL

Remote Gaming Support information

See Chicago, IL salary details

$14

$26

$46

How much do remote gaming support jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for remote gaming support in Chicago, IL is $26.83, according to ZipRecruiter salary data. Most workers in this role earn between $19.81 and $29.23 per hour, depending on experience, location, and employer.

What is a remote gaming support?

A Remote Gaming Support job involves assisting players with technical issues, account inquiries, and gameplay questions for online games. Support agents communicate via chat, email, or phone to troubleshoot problems, provide guidance, and ensure a smooth gaming experience. They must have strong communication skills, a good understanding of gaming systems, and the ability to resolve issues efficiently. Many roles also require familiarity with customer service tools and a passion for gaming.

What does a remote gaming support do?

A typical day in Remote Gaming Support involves responding to player inquiries via chat, email, or phone, diagnosing technical issues, and providing clear solutions to ensure a seamless gaming experience. You may also escalate complex problems to specialized technical teams, update knowledge bases, and document recurring issues for further analysis. Collaboration with other support agents and sometimes with game developers is common, especially when resolving widespread or new bugs. The work is often fast-paced and requires staying current with updates or new releases in the supported games. Most teams operate in shifts to provide 24/7 coverage, offering flexible hours for remote employees.

What are the key skills and qualifications needed to thrive in remote gaming support, and why are they important?

To thrive as a Remote Gaming Support professional, you need strong troubleshooting abilities, a solid understanding of gaming platforms, and prior experience in customer service or technical support. Familiarity with ticketing systems like Zendesk or Freshdesk, knowledge of gaming networks, and sometimes certifications in IT support tools are valuable assets. Excellent communication, patience, and adaptability are soft skills that set top candidates apart. These skills ensure efficient issue resolution, enhance the player experience, and contribute to a positive gaming community.

What are popular job titles related to Remote Gaming Support jobs in Chicago, IL?

For Remote Gaming Support jobs in Chicago, IL, the most frequently searched job titles are:

What job categories do people searching Remote Gaming Support jobs in Chicago, IL look for?

The top searched job categories for Remote Gaming Support jobs in Chicago, IL are:

What cities near Chicago, IL are hiring for Remote Gaming Support jobs?

Cities near Chicago, IL with the most Remote Gaming Support job openings:

Remote Gaming Support jobs near you
Infographic showing various Remote Gaming Support job openings in Chicago, IL as of August 2026, with employment types broken down into 75% Full Time, 11% Part Time, 11% Contract, and 3% Nights. Highlights an 100% Remote job distribution, with an average salary of $55,812 per year, or $26.8 per hour.

Social Media Specialist, North America (Remote)

Rivalry

Chicago, IL • Remote

Full-time

Re-posted 16 days ago

Job description

Description
Reporting to: Global Head of Social & Content
Working closely with: Marketing, Customer Support
Regions: North America focused (Global perspective)

TL/DR:
Seeking a social media marketer to execute on strategies that will drive Rivalry’s presence and overall consumer engagement on multiple platforms. 
You will be the brand steward of Rivalry’s voice on social, collaborating with internal and external partners to craft content that supports Marketing priorities and Social team goals. 
You will be tasked with manning our brand social media profiles and generating new, innovative ideas to increase reach and drive engagement. 
You should be obsessed with social media and influencer marketing, the gaming and entertainment industry, as well as fully immersed in internet culture on the daily. 
We’re looking for people to join a fun team and love what they do – if that sounds like you, then we’d love to hear from you.

The nitty-gritty:
  • Management of Rivalry Global Brand social channels, strategy and execution - source and publish relevant and compelling content to support the editorial and goals of Rivalry 
  • Create outbound content and creative assets across channels ensuring content represents Rivalry’s social brand voice and tone
  • Write punchy, witty and compelling social copy, platform specific (including engagement/replies to community)
  • Manage content calendar, weekly production, scheduling and publishing for all brand channels
  • Social listening and reporting for channels, providing insights to optimize content
  • Develop and execute engaging social campaigns that support team priorities, informed by channel best practices, and impact overarching goals
  • Actively test, optimize and evolve social strategy and content across channels, surfacing key insights 
  • Ideate and execute new creative ways to use social platforms, on existing or opportune platforms
  • Continuously brainstorm and develop new and innovative content ideas


Your stats:
  • 3-5 years of experience in social media (ideally brand-side)
  • Educational background in Marketing, Business, Communications or related field
  • Adobe suite skills (graphic design, editing video, creating gifs, memes, images, etc.)
  • Experience and/or knowledge of social publishing, listening and analytics tools
  • Have comprehensive understanding of eSports, gaming and internet culture
  • Creative, proactive and driven
  • A good communicator, both verbally and in writing
  • Extremely organized and relish in working under pressure for deadlines and managing multiple projects at the same time
  • Great attention to detail and willing to learn/develop new skills
  • Flexible to work outside of standard working hours when required
  • Ability to cover tournaments and travel if needed
  • Quick turnaround time - agility along with creativity is key for social media, keeping up with trends and inserting ourselves into relevant conversations in a timely manner