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Remote Gaming Support Jobs in Charleston, SC (NOW HIRING)

Side

Games Producer- Talent Pool

Charleston, SC · On-site +1

$116K - $117K/yr

Experience managing co-development, outsourcing, or remote teams is a plus. * Passion for games and ... player support, community management, and datasets. Help us bring stories to the world! Join a ...

side

Games Producer- Talent Pool

Charleston, SC · Remote

$126K - $129K/yr

Experience managing co-development, outsourcing, or remote teams is a plus. * Passion for games and ... player support, community management, and datasets. Help us bring stories to the world! Join a ...

Agency Diaz

Remote Insurance Sales Agent

Charleston, SC · On-site +1

$75K - $160K/yr

Game-changing technology and support * The industry's only value-based leads program * World class culture and leadership development Pay: * 1099 contractor; commissions only * Full-Time Uncapped ...

InsCipher

Tax Associate

Charleston, SC · Remote

$21 - $26/hr

... Remote to join our team. Under the direction of the Filing Services Team Lead this role will be ... Support the Surplus Lines Tax Leadership Team in fulfillment of ad hoc requests, as needed * Adapt ...

InsCipher

Tax Associate

Mount Pleasant, SC · Remote

$21 - $26/hr

... Remote to join our team. Under the direction of the Filing Services Team Lead this role will be ... Support the Surplus Lines Tax Leadership Team in fulfillment of ad hoc requests, as needed * Adapt ...

All JobsGaming Support JobsRemote Gaming Support JobsRemote Gaming Support Jobs in Charleston, SC

Remote Gaming Support information

See Charleston, SC salary details

$13

$24

$41

How much do remote gaming support jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for remote gaming support in Charleston, SC is $24.38, according to ZipRecruiter salary data. Most workers in this role earn between $17.98 and $26.54 per hour, depending on experience, location, and employer.

What is a remote gaming support?

A Remote Gaming Support job involves assisting players with technical issues, account inquiries, and gameplay questions for online games. Support agents communicate via chat, email, or phone to troubleshoot problems, provide guidance, and ensure a smooth gaming experience. They must have strong communication skills, a good understanding of gaming systems, and the ability to resolve issues efficiently. Many roles also require familiarity with customer service tools and a passion for gaming.

What does a remote gaming support do?

A typical day in Remote Gaming Support involves responding to player inquiries via chat, email, or phone, diagnosing technical issues, and providing clear solutions to ensure a seamless gaming experience. You may also escalate complex problems to specialized technical teams, update knowledge bases, and document recurring issues for further analysis. Collaboration with other support agents and sometimes with game developers is common, especially when resolving widespread or new bugs. The work is often fast-paced and requires staying current with updates or new releases in the supported games. Most teams operate in shifts to provide 24/7 coverage, offering flexible hours for remote employees.

What are the key skills and qualifications needed to thrive in remote gaming support, and why are they important?

To thrive as a Remote Gaming Support professional, you need strong troubleshooting abilities, a solid understanding of gaming platforms, and prior experience in customer service or technical support. Familiarity with ticketing systems like Zendesk or Freshdesk, knowledge of gaming networks, and sometimes certifications in IT support tools are valuable assets. Excellent communication, patience, and adaptability are soft skills that set top candidates apart. These skills ensure efficient issue resolution, enhance the player experience, and contribute to a positive gaming community.

What job categories do people searching Remote Gaming Support jobs in Charleston, SC look for?

The top searched job categories for Remote Gaming Support jobs in Charleston, SC are:

What cities near Charleston, SC are hiring for Remote Gaming Support jobs?

Cities near Charleston, SC with the most Remote Gaming Support job openings:

Remote Gaming Support jobs near you
Infographic showing various Remote Gaming Support job openings in Charleston, SC as of August 2026, with employment types broken down into 100% Contract. Highlights an 100% Remote job distribution, with an average salary of $50,702 per year, or $24.4 per hour.

Games Producer- Talent Pool

Side

Charleston, SC • On-site, Remote

$116K - $117K/yr

Contractor

Re-posted 9 days ago

Job description

About This Opportunity

This is a talent pool for experienced Video Game Producers who may be considered for future opportunities within our co-development projects. This is not an active job opening, but rather a repository for prospective candidates as we anticipate hiring needs based on upcoming projects. If you're interested in being considered for future producer roles, we encourage you to submit your application to stay connected.

How We Keep You Engaged

We maintain strong relationships with our talent pool by providing regular updates, industry insights, and information on upcoming opportunities. We will check in to confirm your availability and interest.

Our hiring teams carefully vet and select top candidates who best meet project needs, ensuring that you are matched with the right opportunity when it becomes available.

Next Steps

If you are passionate about contributing to cutting-edge projects and want to be considered for future co-development opportunities, we encourage you to apply to this listing. While there may not be an immediate opening, your application ensures that you will be part of our ongoing talent review for upcoming roles.

Key Responsibilities

  • Oversee game development pipelines, from pre-production to launch.
  • Work closely with design, art, and engineering teams to maintain project timelines and deliverables.
  • Identify and mitigate risks to keep production on track.
  • Facilitate communication between internal teams and external partners.
  • Manage budgets, resource allocation, and production schedules.
  • Drive sprint planning, task prioritization, and milestone reviews.
  • Ensure alignment between creative vision, technical feasibility, and business goals.
  • Track KPIs and project health metrics to optimize workflows and improve efficiency;

Requirements

Experience:

  • Experience in AAA, AA, or mobile game development as a Producer, Associate Producer, or similar role.
  • Strong project management skills, with experience using Agile, Scrum, or Kanban methodologies.
  • Proficiency with production tools like Jira, Confluence, Asana, or ShotGrid.
  • Ability to communicate effectively across disciplines and with external stakeholders.
  • Experience managing co-development, outsourcing, or remote teams is a plus.
  • Passion for games and a deep understanding of the game development lifecycle.

Note: Specific requirements may vary depending on project needs.

Benefits

About Side 
Side (formerly PTW) is a global video game development and services provider, offering technical and creative solutions to many of the largest developers and studios around the world. Founded in 2009 and drawing on 30+ years' experience from our parent company in Japan, Side has since grown to become a global force with 20 studios in 14 countries across North America, Europe, South America, and Asia. 

Our industry-leading services include game development, art production, audio production, quality assurance, localization, localization QA, player support, community management, and datasets.

Help us bring stories to the world! Join a global team of passionate gamers and contribute to delivering unforgettable game experiences.

Experience our side of life. For more information, visit www.side.inc

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