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Remote Gaming Specialist Jobs (NOW HIRING)

Converge Medical Technology

$22 - $26/hr

At Converge Medical Technology, we provide game-changing technology with empowering personalized ... Remote from Atlanta, GA * Pay Range: $22-$26 per hour Key Responsibilities: * Insurance ...

Novig

Market Operations Specialist

New York, NY · On-site +1

$70K - $90K/yr

You work when sports actually happen: game nights, Sunday afternoons, the overtime that runs past ... HSA + $1,080 annual company contribution Homebase Remote - NYC area preferred

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Remote Gaming Specialist information

See salary details

$20.5K

$53.9K

$97K

How much do remote gaming specialist jobs pay per year?

As of Aug 22, 2026, the average yearly pay for remote gaming specialist in the United States is $53,925.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,000.00 and $60,500.00 per year, depending on experience, location, and employer.

What is a remote gaming specialist?

A Remote Gaming Specialist is a professional who supports and manages online gaming experiences from a remote location. Their responsibilities can include customer support, troubleshooting technical issues, monitoring in-game activity, and ensuring a fair and enjoyable environment for players. They may also assist with onboarding new users, moderating content, and providing feedback to game developers. This role often requires strong communication skills, a good understanding of gaming platforms, and technical proficiency.

What are the key skills and qualifications needed to thrive as a remote gaming specialist?

To thrive as a Remote Gaming Specialist, you need in-depth knowledge of gaming platforms, customer support protocols, and a strong understanding of game mechanics, often supported by experience in gaming or related certification. Familiarity with CRM software, live chat tools, and ticketing systems is typically required. Excellent communication, problem-solving, and multitasking skills help you deliver top-tier support and foster positive player experiences. These competencies are crucial for ensuring player satisfaction and maintaining smooth operations in a competitive, fast-paced gaming environment.

How does a remote gaming specialist typically collaborate with game developers and customer support teams?

As a Remote Gaming Specialist, you’ll frequently act as a bridge between players and the game development team. You’ll gather user feedback, identify bugs or balance issues, and communicate these insights to developers for improvements. Additionally, you may work closely with customer support to resolve player issues and relay updates on known problems or upcoming features. Effective communication and teamwork are essential, as much of your collaboration happens virtually across different time zones and departments.

What is the difference between Remote Gaming Specialist vs Remote Customer Support Agent?

AspectRemote Gaming SpecialistRemote Customer Support Agent
CredentialsKnowledge of gaming platforms, basic technical skillsCustomer service skills, communication skills
Work EnvironmentOnline gaming companies, tech firmsVarious industries, customer service centers
Industry UsageGaming, entertainmentRetail, tech, services
Job FocusGame support, troubleshooting, player engagementHandling customer inquiries, resolving issues

While both roles involve online communication, a Remote Gaming Specialist focuses on supporting gaming platforms and engaging players, whereas a Remote Customer Support Agent handles a broader range of customer inquiries across industries. The skills and environment overlap but serve different primary functions within their respective fields.

What cities are hiring for Remote Gaming Specialist jobs?

Cities with the most Remote Gaming Specialist job openings:

What are the most commonly searched types of Gaming Specialist jobs?

The most popular types of Gaming Specialist jobs are:

What states have the most Remote Gaming Specialist jobs?

States with the most job openings for Remote Gaming Specialist jobs include:

What job categories do people searching Remote Gaming Specialist jobs look for?

The top searched job categories for Remote Gaming Specialist jobs are:

Remote Gaming Specialist jobs near you
Infographic showing various Remote Gaming Specialist job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 12% Part Time, and 2% Contract. Highlights an 79% Physical, 2% Hybrid, and 19% Remote job distribution, with an average salary of $53,925 per year, or $25.9 per hour.

Omnichannel Operations Specialist

Rush Street Interactive

Collingswood, NJ • Remote

Full-time

Posted 24 days ago

Job description

Rush Street Interactive (NYSE: RSI) is a market leader in online casino and sports betting, currently operating real-money gaming with our brands: BetRivers.com, PlaySugarHouse.com, and RushBet.co. We're building bridges between online, social and land-based gaming businesses to create amazing, integrated experiences that keep players in the game.

The Omnichannel Operations Specialist serves as a key link between online and retail marketing efforts. Ensuring consistent player experiences across all customer touchpoints. This position reports into the Director of Revenue Operations and will collaborate with the Director of Omnichannel Strategy and Omnichannel Marketing Analyst to translate customer insights into targeted campaigns that improve player value, retention, and overall business performance.

What You'll Do:

  • Own the end-to-end execution of omnichannel promotions connecting brick-and-mortar casino properties with online gaming experiences to drive cross-channel player engagement and value.Set up and maintain promotional campaigns within back-office systems, including award scenarios, eligibility, offer mechanics, audience criteria, and required testing.
  • Develop and execute CRM campaigns across email and push channels to engage and retain omnichannel casino and sportsbook players.
  • Manage online promotional execution, including promotion pages, terms and conditions, banners, creative placements, campaign messaging, and site updates needed to support each offer.
  • Coordinate campaign assets, copy, approvals, promotional terms, creative needs, and launch requirements across internal teams to ensure promotions are accurate, compliant, and ready for release.
  • Partner with Revenue Operations, Omnichannel Strategy, Partnerships, property teams, Marketing, Analytics, Product Marketing, and other key stakeholders to develop promotional concepts, timelines, targeting strategies, and execution plans.
  • Recommend and identify omnichannel opportunities for targeted communication, retention, reactivation, and cross-channel growth.
  • Develop and optimize omnichannel lifecycle campaigns to acquire, retain, and reactivate omni channel players.
  • Monitor and report on KPIs around omni channel segments covering cross sell, acquisition, retention and reactivation.
  • Execute A/B testing and audience experiments to improve campaign effectiveness and player engagement.
  • Partner with the Omnichannel Analyst to develop actionable customer segments, measure campaign effectiveness, analyze retention and player value trends, and identify opportunities for incremental revenue growth.
  • Support linked-account initiatives by developing campaigns that encourage cross-channel engagement between online and brick-and-mortar properties.
  • Prepare campaign summaries and performance insights for marketing, property, and executive stakeholders.
  • Maintain data integrity and ensure compliance with responsible gaming and privacy standards.

What You'll Bring:

  • Bachelor's degree in Marketing, Business, Communications, or a related field preferred or equivalent relevant work experience.
  • 2+ years of experience in CRM marketing, digital communications, or customer engagement within gaming, entertainment, or hospitality industries.
  • Experience working with customer segmentation, lifecycle marketing, and campaign optimization.
  • Hands-on experience designing, launching, and managing targeted marketing campaigns using CRM platforms, such as Optimove.
  • Ability to interpret customer performance, including retention, conversion, player value, and campaign ROI.
  • Experience working with customer data platforms and business intelligence tools.
  • Understanding of player lifecycles, loyalty programs, promotional strategy, and customer retention within gaming, hospitality, or sports betting environments.
  • Must be able to obtain and maintain applicable gaming licenses.
  • Candidates located in the Central or Eastern Time Zones are preferred.
  • Minimal travel required; occasional visits to brick-and-mortar properties for meetings or collaboration #LI-REMOTE #LI-PROMOTE
This role spans a wide breadth of experience at Rush Street Interactive, welcoming candidates with diverse experiences, backgrounds, and locations. The pay range reflects potential variations in experience, skills, and location. The pay range does not reflect total compensation, which includes base pay, benefits, and/or bonuses. For candidates outside the US (Canada, Europe, Latin America), we take a locally informed approach to compensation and will share specific ranges based on your country of residence.

Location Eligibility (for nationwide roles): Open to candidates in eligible locations in the Continental US or Canada.

Location Eligibility (for other roles): Location requirements may vary and will be specified in the job posting.

Benefits:

  • Discretionary annual company bonus (Eligibility Varies by Role)
  • 401(k) plan with 100% company match on the first 4%
  • Comprehensive medical coverage (HSA & FSA plans), dental, and vision insurance
  • Paid Time Off (Eligibility Varies by Role)
  • Employee Assistance Program (EAP)
Pay Range
$55,000—$75,000 USD
What Makes Us Great:
  • Comprehensive compensation
  • Work-life balance initiatives
  • Autonomy – we embrace personal freedom and responsibility
  • Creativity – we are open to new ideas of how we can be better
  • Growth – we want you to develop personally as well as professionally
  • Top-notch professionals who are passionate about what they do
  • People-oriented environment and supportive atmosphere

As a rapidly growing company in an emerging industry, you'll have a huge impact on our product and our company. We like proactive team members and strive to have a company of self-disciplined professionals who enjoy collaboration, having fun, and of course, achieving together what others believe to be improbable. We are dedicated to treating everyone with respect and to support your professional and personal growth.

Rush Street Interactive is an equal opportunity employer and committed to a diverse and inclusive workplace. All qualified applicants will be considered for employment without regard to race, national origin, ancestry, sex, sexual orientation, sexual identity and expression, marital status, family status, lifestyle, age, culture, religion, military and veteran status, citizenship, or disability.

Be at the forefront of this ground-breaking industry! Apply now!

Rush Street Interactive uses AI-assisted tools at select stages of the hiring process to enhance efficiency, consistency, and communication. AI does not make hiring decisions - final decisions are made exclusively by our recruiting and hiring teams.

Rush Street Interactive participates in E-Verify for U.S.-based positions. As required by federal law, we provide the following notices to all prospective U.S. employees:
E-Verify Participation Notice (English/Spanish)
Right to Work Notice (English/Spanish)