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Remote Gaming Community Manager Jobs in Oregon (NOW HIRING)

Penn Interactive

VIP Host

OR · Remote

Location: This is a remote position open to candidates residing in Arizona, Colorado, Illinois ... online gaming, customer service, concierge, luxury telemarketing or other account management.

New

TecTammina

Core Banking Product Manager

Medford, OR · Remote

Core Banking Product Manager Industry Banking Software Location: Remote, Global. Salary range: Very ... Community Banking market landscape. This is a remote position which will require some travel (35 ...

Yoodli AI Roleplays

Growth Customer Success Manager

OR · Remote

$125K - $150K/yr

Think of it as the batting cage before the big game - but for communication. Whether it's a sales ... We are targeting a East Coast based Remote hire. About you: * 3+ years of experience as an ...

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Remote Gaming Community Manager information

What is the difference between Remote Gaming Community Manager vs Remote Esports Coordinator?

AspectRemote Gaming Community ManagerRemote Esports Coordinator
CredentialsCommunity management certifications, gaming industry experienceEvent planning, esports management certifications
Work EnvironmentOnline community platforms, social media, forumsOnline and offline esports events, tournaments
Industry UsageGaming companies, streaming platforms, game publishersEsports teams, tournament organizers, gaming leagues
Search & ComparisonOften compared for community engagement rolesFocused on event coordination and tournament management

The Remote Gaming Community Manager primarily focuses on building and maintaining online gaming communities through social media, forums, and engagement strategies. In contrast, the Remote Esports Coordinator specializes in organizing and managing esports tournaments and events. While both roles require industry knowledge and communication skills, the Community Manager emphasizes community growth, whereas the Esports Coordinator concentrates on event execution and logistics.

What is a remote gaming community manager?

A Remote Gaming Community Manager is a professional responsible for building, growing, and maintaining online communities for gaming brands or titles, all while working remotely. They engage with players, moderate forums or social media channels, organize events, and act as a bridge between the gaming community and the game developers or publishers. Their goal is to foster a positive and active community environment, address player concerns, and help shape the overall player experience through communication and feedback.

What are the key skills and qualifications needed to thrive as a remote gaming community manager, and why are they important?

To thrive as a Remote Gaming Community Manager, you need a solid understanding of gaming culture, community engagement strategies, and social media management, often supported by experience in online moderation or a related role. Familiarity with platforms like Discord, Reddit, and content management systems, as well as tools for analytics and scheduling (e.g., Hootsuite), is typically required. Exceptional communication, conflict resolution, and organizational skills help build strong, positive relationships within diverse gaming communities. These skills are vital for fostering player loyalty, ensuring a safe and inclusive environment, and supporting the game's long-term success.

How does a remote gaming community manager typically collaborate with game developers and marketing teams?

A Remote Gaming Community Manager often acts as a bridge between the player community and internal teams, such as game developers and marketing. They gather player feedback, monitor sentiment, and communicate insights to developers to help shape game updates or fix issues. Additionally, they coordinate with marketing to promote events, content releases, and foster engagement campaigns. Effective collaboration relies on regular virtual meetings, clear documentation, and proactive communication across time zones.
What are popular job titles related to Remote Gaming Community Manager jobs in Oregon? For Remote Gaming Community Manager jobs in Oregon, the most frequently searched job titles are:
What job categories do people searching Remote Gaming Community Manager jobs in Oregon look for? The top searched job categories for Remote Gaming Community Manager jobs in Oregon are:
What cities in Oregon are hiring for Remote Gaming Community Manager jobs? Cities in Oregon with the most Remote Gaming Community Manager job openings:
Remote Gaming Community Manager jobs near you

VIP Host

Penn Interactive

OR • Remote

Full-time

Posted 3 days ago

New

Job description

Location: This is a remote position open to candidates residing in Arizona, Colorado, Illinois, Michigan, or Ohio.

About the Role

  • Create new business revenue by understanding, targeting and developing relationships with potential high value players.
  • Successfully execute assigned key VIP sales KPIs.
  • Manage all aspects of the relationship with players, including but not limited to hospitality events, daily/weekly/monthly communications, queries, contacts, and escalations including out of office hours when necessary.
  • Generate incremental gaming revenue by anticipating, responding to and consistently meeting or exceeding player needs.
  • Maintain a personalized relationship with players, including having one to one knowledge of customer profiles such as playing behaviors, interests, likes and dislikes, in order to offer an industry leading customer service experience tailored to the needs of the individual.
  • Thorough understanding of existing products, services and initiatives while proactively pushing new game offerings, channels and platforms.
  • Communicate through established business channels new member welcomes, investigation, loyalty, sales, surveys, and the reactivation of lapsed members.
  • Utilize daily reporting and analysis to assist with making sound business decisions.
  • Monitor individual customer betting behavior and ensure that bonuses, gifts and hospitality invitations are offered in agreed timescales.
  • Ensure compliance with all applicable regulations and legislation, ensuring that all risks within areas of responsibility are identified and managed effectively
  • Fully comply with and uphold company expectations including policies, procedures, department goals and business strategy.
  • Handle difficult customer interactions and situations in a calm, professional and reasonable manner.
  • Work closely with VIP associates on upgrading potential VIP accounts to full VIP status.
  • Work closely with VIP Executive Hosts on upgrading accounts to higher tiers.
  • Conduct business with the highest level of integrity and honesty.

About You

  • 1 - 2 years of gaming experience either online or with a brick and mortar casino.
  • At least 1 year of experience in a sales related role.
  • Proven experience in online gaming, customer service, concierge, luxury telemarketing or other account management.
  • Excellent computer skills with an emphasis on Excel, excellent communication skills and telephone etiquette.
  • Positively affects interactions with customers and employees, and has the resiliency to deal with difficult customers in all business conditions.
  • Ability to review and comprehend player tracking screens, reports, and all other necessary information and documentation.
  • Ability to communicate effectively with external contacts and all levels of employees.
  • The ability to travel and attend on and off property events throughout the United States and Canada.
  • Will attend high level events designed for our top customers.
  • Must be able to qualify for licenses and permits required by federal, state and local regulations.
  • MUST HAVE: Passion for sports, casino and/or sports & casino betting.

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