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Remote Game Operations Jobs in Illinois (NOW HIRING)

Process Street

Account Executive (Remote)

Chicago, IL · Remote

Who we are Process Street is an AI software and compliance operations platform startup from San ... Social time - Regular coffee chats, games, story-telling, house tours (only if you're comfortable ...

Rush Street Interactive

Affiliate Manager

Chicago, IL · Remote

We're building bridges between online, social and land-based gaming businesses to create amazing ... operational workflows. What You'll Bring: * Bachelor's degree in Marketing, Business, a related ...

Rush Street Interactive

Senior Financial Analyst

Chicago, IL · Remote

$88K - $109K/yr

Leads weekly/monthly reporting of revenue and operational KPIs, providing insight to management and ... Located in Chicago-area a MUST but we are remote first with all the perks of working from home. ...

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Remote Game Operations information

What is remote game operations?

Remote game operations refer to the management and support of online or digital games from a location outside of a traditional office setting. Professionals in this role handle tasks such as monitoring game performance, addressing player issues, coordinating live events, and ensuring the overall smooth functioning of the game environment. They often work closely with developers, customer support, and community teams to provide seamless player experiences. This role is essential in maintaining uptime, resolving technical issues, and supporting in-game events for players worldwide.

What are the key skills and qualifications needed to thrive as a remote game operations specialist?

To excel as a Remote Game Operations specialist, you need strong analytical skills, attention to detail, and experience with game management or live operations, often supported by a background in computer science or a related field. Familiarity with live operations dashboards, incident management systems, and tools like JIRA or Splunk is typically required. Excellent communication, problem-solving abilities, and the capacity to work well under pressure are standout soft skills in this role. These skills ensure smooth game performance, timely issue resolution, and a positive player experience in an always-on digital environment.

What are some common challenges faced in a remote game operations role, and how can they be effectively managed?

In a Remote Game Operations role, one of the main challenges is ensuring seamless communication and coordination with cross-functional teams, such as developers, customer support, and community managers, despite working from different locations and time zones. Additionally, managing live events, in-game updates, and monitoring player feedback remotely requires strong organizational and multitasking skills. To overcome these challenges, it is helpful to establish clear communication channels, use collaborative tools, and maintain a structured workflow to quickly address issues and deliver a smooth gaming experience for players.

What is the difference between Remote Game Operations vs Remote Game Testing?

AspectRemote Game OperationsRemote Game Testing
Primary FocusManaging game services, live events, and player supportTesting game functionality, bugs, and quality assurance
Required SkillsGame knowledge, communication, problem-solvingAttention to detail, technical skills, testing procedures
Work EnvironmentCustomer support platforms, live game serversTesting environments, bug tracking tools
Industry UsageGame companies, live service providersQA departments, testing firms

Remote Game Operations and Remote Game Testing both involve working within the gaming industry, but they focus on different aspects. Operations centers on managing live game services and player interactions, while testing emphasizes identifying bugs and ensuring game quality before release. Understanding these differences helps candidates choose the role that best fits their skills and career goals.

What are the most commonly searched types of Game Operations jobs in Illinois?

The most popular types of Game Operations jobs in Illinois are:

What are popular job titles related to Remote Game Operations jobs in Illinois?

For Remote Game Operations jobs in Illinois, the most frequently searched job titles are:

What job categories do people searching Remote Game Operations jobs in Illinois look for?

The top searched job categories for Remote Game Operations jobs in Illinois are:

What cities in Illinois are hiring for Remote Game Operations jobs?

Cities in Illinois with the most Remote Game Operations job openings:

Remote Game Operations jobs near you

Accounting Operations Analyst

Rush Street Interactive

Chicago, IL • On-site, Remote

$61K - $80K/yr

Full-time

Re-posted 21 days ago

Job description

We are seeking an Accounting Operations Analyst to join our growing accounting team. This role blends traditional accounting responsibilities with a strong focus on innovation, process improvement, and automation. The ideal candidate will contribute to core month-end close activities while also helping improve accounting workflows through technology, data analysis, and AI-driven solutions.

We are seeking candidates based in the Chicagoland area, as this role involves occasional in-person collaboration at our Chicago office.

What You'll Do:

  • Support month-end close processes, including preparation of journal entries, reconciliations, and variance analyses
  • Develop a strong understanding of transaction flows and ensure accounting treatment aligns with US GAAP
  • Focus on key financial areas such as revenue and cost of revenue within gaming operations
  • Identify, design, and implement process improvements and automation opportunities within the accounting function
  • Leverage tools such as Excel, Alteryx, and AI-driven solutions to streamline workflows
  • Analyze datasets to identify trends, anomalies, and actionable insights
  • Partner with cross-functional teams to strengthen financial data, streamline reporting, and drive operational efficiency
  • Communicate findings, recommendations, and process improvements clearly to stakeholders

What You'll Bring:

  • Bachelor's degree in Accounting or related field required 
  • 1+ years of relevant professional experience, ideally in accounting or finance. Casino industry experience is a plus!
  • Strong understanding of accounting principles, including US GAAP and journal entry preparation
  • Ability to understand and follow end-to-end transaction flows
  • Advanced Excel skills, including data analysis and manipulation
  • Demonstrated interest in automation, AI, and workflow optimization
  • Experience or familiarity with automation tools (e.g., Alteryx) preferred
  • Exposure to building or leveraging AI tools or agents is a strong plus
  • Strong analytical skills with the ability to assess data and translate findings into meaningful business insights
  • Effective communication skills, with the ability to engage confidently in cross-functional discussions #LI-REMOTE

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