Remote Frequency Coordination Jobs (NOW HIRING)

Salary : $78,912.00 - $106,104.00 Annually
Location : Thurston County - Olympia, WA
Job Type: Full Time - Permanent
Remote Employment: Remote Optional
Job Number: 2026-04593
Department: Health Care Authority
Division: DAIO
Opening Date: 06/03/2026
Closing Date: 6/14/2026 11:59 PM Pacific
Salary Information: The high end of the salary range, Step M is typically a longevity step
Description
Compliance Coordinator (HCPM/DAIO)
71114379
The Compliance Coordinator (Health Care Program Manager) provides management of the Recovery Audit Contractor (RAC) program, along with other utilization review programs. The role is an expert at contract management, internal planning, coordinating with external partners, and monitoring policy compliance, operations, and reporting. This is a great opportunity to work closely with program managers, financial administrators, senior compliance counsel, and external entities to ensure timely and compliant recovery of public funds.
All HCA employees will apply an equity lens to their work, which may include but is not limited to all analyses of core business and processes.
About the division:
The Office of Regulatory Compliance & Oversight (ORCO) is part of the Division of Audit, Integrity, and Oversight (DAIO) within the Office of the Chief of Staff of HCA. ORCO provides technical assistance, resources, and oversight functions of federal and state grants, subawards, and state Medicaid expenditures. ORCO is HCA's centralized body to provide leadership, education, and support to all divisions of the agency at all employee levels to mitigate risks, comply with changing laws and assist the agency in accomplishing its goals directly related to federal grant and Medicaid oversight and compliance.
About the position:
The HCPM position will report directly to the Program Integrity Liaison and will provide centralized management, coordination and facilitation of the Recovery Audit Contractor (RAC) program and Surveillance and Utilization Review System (SURS) program, and management and oversight of CMS's Unified Program Integrity Contractor (UPIC). As an expert, this position will primarily focus on contract management of the RAC as well as agencywide internal planning, coordinating, monitoring, managing, and evaluating the internal RAC program structure, operations, policy/procedure development, and reporting.
This position is eligible to telework and is typically not required to report on-site. The default assigned work location of all Health Care Authority (HCA) positions - both on-site and telework eligible positions - is within the State of Washington. This position reports to Olympia, WA. Frequency of onsite work will vary based on business and operational needs. All agency employees are required to report on-site in Olympia on their first and last days of employment to pick up and return state-issued equipment, regardless of telework status or location.
Duties
Some of what you will do:

• Develop, manage, implement and provide expert advice, to different levels of management at HCA as well as some external agencies, on policies and procedures regarding the RAC program.
• Independently ensure internal operational compliance with federal rules and regulations governing the RAC program.
• Lead and develop internal process improvements to enhance utilization of the RAC contractor.
• Manage and oversee the performance and deliverables of HCA's contracted vendor for the RAC program. This includes ensuring contract compliance, timely deliverables, and adherence to communication standards both internally and externally.
• Review and approve all invoices issued to HCA from the RAC contractor. Review must be thorough and ensure that all amounts invoiced are an established percentage of dollars recouped by the RAC contractor.
• Manage and monitor all overpayment recovery activities resulting from the work of the RAC and the UPIC and internal audit unit.
• Receive, track, record, and reconcile all recovery payments owed and received.
• Accurately record all offsets.
• Configure and submit accurate mass adjustments to other internal DAIO, financial team members or to external agencies such as Office of Financial Recovery (OFR), as needed.
• Act as the primary liaison with the FSD regarding overpayment recovery processes and flows.
• Analyze and evaluate mass adjustments to determine if the adjustments were processed according to state and federal policies and regulations and if necessary, either directly or coordinate with financial staff to correct discrepancies.
• Responsible for managing DAIO's cash receipt process.
• Monitors, tracks, logs, reconciles and reports all questioned and disallowed costs from state and federal grant funded contracts including RAC program.

Qualifications
Required qualifications:
Qualifying candidates will meet one of the following criteria options:
Option 1:
Master's degree or higher in public health, behavioral health, public administration, business administration, social work, or closely related field and three (3) years of consultative or supervisory experience in health services, social services, Medicaid, behavioral health, or other health care programs.
Option 2:
Bachelor's degree in a field identified above, and five (5) years of consultative or supervisory experience in health services, social services, Medicaid, behavioral health, or other health care programs.
Option 3:
Associate degree in a field identified above, and seven (7) years of consultative or supervisory experience in health services, social services, Medicaid, behavioral health, or other health care programs.
Option 4:
Nine (9) years of consultative or supervisory experience in health services, social services, Medicaid, behavioral health, or other health care programs.
Option 5:
One (1) year as a Health Care Program Specialist (HCPS or formerly a MAPS2) in State Government with duties and responsibilities involving consultative or supervisory experience in health services, social services, Medicaid, behavioral health, or other health care programs.
Required competencies:

• The ability to take action to learn and grow.
• The ability to take action to meet the needs of others.

Preferred qualifications:

• Experience as a Medical Assistance Specialist 3 with at least two years of claims processing, adjusting, and investigation.
• Experience managing contractors/vendors including performance management, inspection of deliverables, and approving invoices
• Demonstration of the ability to gather information from a variety of resources. Condense content and produce comprehensive, informative reports.
• Proficient in the use of Microsoft software, including Word, Excel, and Access.
• Knowledge of current and developing trends in medical healthcare delivery and billing.
• Knowledge of and application of federal and state rules and regulations related to health care, program integrity, Medicaid, and pertinent HCA policy and contract requirements in oversight activities.
• Working knowledge and ability to use Washington State Apple Health (Medicaid) claims payment/processing system, such as ProviderOne and Point of Sales

How to apply:
Only candidates who reflect the minimum qualifications on their NEOGOV profile will be considered. Failure to follow the application instructions below may lead to disqualification. To apply for this position, you will need to complete your profile which includes three professional references and attach in separate files:

• A cover letter that specifically addresses how you meet the qualifications for this position
• Current resume

To take advantage of veteran preference, please do the following:

• Attach a copy of your DD214 (Member 4 long-form copy), NGB 22, or USDVA signed verification of service letter.
• Please black out any PII (personally identifiable information) data such as social security numbers. Include your name as it appears on your application in careers.wa.gov.

Supplemental Information
About HCA:
Functioning as both the state's largest health care purchaser and its behavioral health authority, the Washington State Health Care Authority (HCA) is a leader in ensuring Washington residents have the opportunity to be as healthy as possible.
There are three pillars of our work: Apple Health (Medicaid); the Public Employees Benefits Board (PEBB) and School Employees Benefits Board (SEBB) programs; and behavioral health and recovery. Under these pillars, HCA purchases health care, including behavioral health treatment for more than 2.7 million Washington residents and provides behavioral health prevention, crisis, and recovery supports to all Washington residents.
What we have to offer:

• Meaningful work with friendly co-workers who care about those we serve
• A clear agency mission that drives our work and is person-centered
• A healthy work/life balance, including alternative/flexible schedules and mobile work options.
• A great total compensation and benefit package
• A safe, pleasant workplace in a convenient location with restaurants, and shopping nearby.
• And free parking!

Notes:
Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment.
HCA is an equal opportunity employer. We value the importance of creating an environment in which all employees can feel respected, included, and empowered to bring unique ideas to the agency. HCA has five employee resource groups (ERGs). ERGs are voluntary, employee-led groups whose aim is to foster a diverse, inclusive workplace aligned with HCA's mission. Our diversity and inclusion efforts include embracing different cultures, backgrounds and viewpoints while fostering growth and advancement in the workplace. Studies have shown women, racial and ethnic minorities, and persons of disability are less likely to apply for jobs unless they feel they meet every qualification as described in a job description. Persons over 40 years of age, disabled and Vietnam era veterans, as well as people of all sexual orientations and gender identities are also encouraged to apply. If you have any questions about the required qualifications or how your experience relates to them, please contact us at .Persons with disabilities needing assistance in the application process, or those needing this job announcement in an alternative format may contact Lisa Fleming at (360) 725-1723 or
The Washington State Health Care Authority (HCA) is an All applicants with a in the United States are encouraged to apply.
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More than Just a Paycheck!
Employee benefits are not just about the kind of services you get, they are also about how much you may have to pay out of pocket. Washington State offers one of the most competitive benefits packages in the nation.
We understand that your life revolves around more than just your career. Like everyone, your first priority is ensuring that you and your family will maintain health and financial security. That's why choice is a key component of our benefits package. We have a selection of health and retirement plans, paid leave, staff training and other compensation benefits that you can mix and match to meet your current and future needs.
Read about our benefits:
The following information describes typical benefits available for full-time employees who are expected to work more than six months. Actual benefits may vary by appointment type or be prorated for other than full-time work (e.g. part-time); view the job posting for benefits details for job types other than full-time.
Note: If the position offers benefits which differ from the following, the job posting should include the specific benefits.
Insurance Benefits
Employees and their families are covered by medical (including vision), dental and basic life insurance. There are multiple medical plans with affordable monthly premiums that offer coverage throughout the state.
Staff are eligible to enroll each year in a medical flexible spending account which enables them to use tax-deferred dollars toward their health care expenses. Employees are also covered by basic life and long-term disability insurance, with the option to purchase additional coverage amounts.
To view premium rates, coverage choice in your area and how to enroll, please visit the Public Employees Benefits Board (PEBB) website. The Washington Wellness program from the Health Care Authority works with PEBB to support our workplace wellness programs.
Dependent care assistance allows the employee to save pre-tax dollars for a child or elder care expenses.
Other insurance coverage for auto, boat, home, and renter insurance is available through payroll deduction.
The Washington State Employee Assistance Program promotes the health and well-being of employees.
Retirement and Deferred Compensation
State Employees are members of the Washington Public Employees' Retirement System (PERS). New employees have the option of two employer contributed retirement programs. For additional information, check out the Department of Retirement Systems' web site.
Employees also have the ability to participate in the Deferred Compensation Program (DCP). This is a supplemental retirement savings program (similar to an IRA) that allows you control over the amount of pre-tax salary dollars you defer as well as the flexibility to choose between multiple investment options.
Social Security
All state employees are covered by the federal Social Security and...