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Remote Forward Deployed Engineer Jobs in New York

Voltai

Senior Forward Deployed Engineer (FDE)

New York, NY · Remote

$107K - $146K/yr

We care about how you think, not how you keyword-match * 5+ years in backend engineering, full-stack development, or infrastructure/DevOps: internships and teaching assistantships don't count

IT Labs

Senior Forward Deployed Software Engineer

New York, NY · Remote

$125K - $165K/yr

  • PTO

We are looking for a Senior Forward Deployed Software Engineer to join a highly innovative deep-tech environment, working on complex engineering challenges at the intersection of software and AI This ...

Snorkel AI

Head of Forward Deployed Engineering

New York, NY · On-site +1

$268K - $403K/yr

About the Role In this role, you will build and lead our forward-deployed engineering (FDE) team, working directly with leading labs and enterprises to scope, build and deliver high quality datasets ...

Epiq

Forward Deployed Legal Engineer

New York, NY · On-site +1

The Forward Deployed Legal Engineer will help clients move from AI experimentation to practical ... Must be authorized to work in the United States for any employer. #LI-JM1 #LI-Remote Your specific ...

Baseten

AI Inference Engineer

New York, NY · On-site +1

$165K - $330K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

THE ROLE As a Forward Deployed Engineer at Baseten, you will partner directly with customers to architect, build, and deploy high-scale production AI applications on Baseten's platform. You'll own ...

Anysphere, Inc

Forward Deployed Strategist

New York, NY · On-site +1

$89K - $103K/yr

Solutions • Full-time • Remote; New York; San Francisco Apply Our mission is to automate coding ... The first step in our journey is to build the best tool for professional programmers, using a ...

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Remote Forward Deployed Engineer information

What is a remote forward deployed engineer?

A Remote Forward Deployed Engineer is a technical professional who works remotely to help implement and customize software solutions directly for clients, often acting as a bridge between the engineering team and the customer. They typically travel (virtually or occasionally onsite) to work closely with clients, understand their needs, and ensure the successful deployment and integration of products. Their role often includes troubleshooting, coding, and providing support tailored to each client’s requirements. This position requires strong technical skills, excellent communication, and the ability to adapt solutions for diverse customer environments.

How does a remote forward deployed engineer typically collaborate with client teams and internal stakeholders?

As a Remote Forward Deployed Engineer, you will regularly interact with both client teams and internal product or engineering teams. Collaboration often happens through virtual meetings, shared documentation, and project management tools. You'll be expected to translate client requirements into actionable engineering tasks, communicate technical constraints or possibilities, and coordinate deployments or troubleshooting efforts. Successful engineers in this role are proactive communicators and can bridge the gap between user needs and technical solutions, even when working across time zones.

What are the key skills and qualifications needed to thrive as a remote forward deployed engineer, and why are they important?

To thrive as a Remote Forward Deployed Engineer, you need strong software engineering skills, problem-solving abilities, and a background in computer science or a related field. Experience with programming languages, cloud platforms, and deployment tools—along with familiarity with CI/CD pipelines and relevant certifications—are typically required. Exceptional communication, adaptability, and self-motivation are crucial soft skills for collaborating across distributed teams and interfacing with clients. These skills and qualities ensure successful implementation of technical solutions tailored to client needs, even in remote and dynamic environments.

What are the most commonly searched types of Forward Deployed Engineer jobs in New York?

The most popular types of Forward Deployed Engineer jobs in New York are:

What are popular job titles related to Remote Forward Deployed Engineer jobs in New York?

For Remote Forward Deployed Engineer jobs in New York, the most frequently searched job titles are:

What job categories do people searching Remote Forward Deployed Engineer jobs in New York look for?

The top searched job categories for Remote Forward Deployed Engineer jobs in New York are:

What cities in New York are hiring for Remote Forward Deployed Engineer jobs?

Cities in New York with the most Remote Forward Deployed Engineer job openings:

Remote Forward Deployed Engineer jobs near you
Infographic showing various Remote Forward Deployed Engineer job openings in New York as of August 2026, with employment types broken down into 82% Full Time, 13% Part Time, and 5% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution.

Director, Forward Deployed Engineering & AI GTM

Aircall.io, Inc.

New York, NY • Remote

Full-time

Re-posted 4 days ago

Job description

Aircall is a unicorn, AI-powered customer communications platform used by 22,000+ companies worldwide to drive revenue, resolve issues faster, and scale customer-facing teams. We're redefining customer communications by bringing voice, SMS, WhatsApp, and AI together into one seamless workspace.

Our momentum comes from a simple idea: help teams work smarter, not harder. Aircall's AI Voice Agent automates routine calls, AI Assist streamlines post-call work, and AI Assist Pro delivers real-time guidance so people can do their best work. The result is higher revenue, faster resolutions, and teams that scale with confidence.

Aircall is headquartered in Paris, our European HQ, with a strong North American presence anchored in Seattle, our North American HQ, and teams across Madrid, London, Berlin, San Francisco, New York City, Sydney, and Mexico City. We've built a product customers love and a business that's scaling quickly, backed by world-class investors and driven by rapid AI innovation across multiple product lines.

At Aircall, you'll join a company in motion. We're ambitious, product-driven, and execution-focused, with visible impact, fast decisions, and real growth.

How we work at Aircall: We're customer-obsessed, data-driven, and focused on delivering meaningful outcomes. We value ownership, continuous learning, and thoughtful speed. If you thrive in a collaborative, fast-moving environment where trust and impact matter, you'll feel at home here.

About the Role:
The Director, Forward Deployed Engineering & AI GTM Lead owns the technical execution, go-to-market effectiveness, and organizational adoption of Aircall's AI Communication Agent.
This role leads and scales the Forward Deployed Engineering (FDE) team while remaining closely engaged in customer-facing work to ensure consistency, quality, and impact across all deployments.
Operating at the intersection of Applied AI, technical delivery, and go-to-market execution, this leader works across Sales, Account Management, Product, Engineering, Marketing, and Support to ensure AVA is successfully positioned, implemented, and scaled. The role plays a critical part in shaping how Aircall brings AI to market - translating field execution into repeatable models, and customer learnings into product and GTM evolution.
Key Responsibilities:
  • Lead, coach, and grow the Forward Deployed Engineering team from 3 FDEs today to 7–8 by H1 '26, setting clear standards for technical excellence, execution rigor, and customer impact.
  • Stay closely involved in active customer engagements and strategic initiatives, providing technical guidance, solution direction, and senior-level support where needed.
  • Drive strong AI Agents go-to-market execution by embedding disciplined operating practices across the team, including pipeline hygiene, forecasting accuracy, and effective collaboration with Sales, AM, SE, Partners, and CEs.
  • Pilot the team using data-backed operating models, defining and tracking clear input and output KPIs to assess performance, drive accountability, and accelerate AI Agent adoption (e.g., activity metrics, time-to-value, deployment quality, usage and revenue impact).
  • Maintain deep technical credibility by staying close to the product and real-world use cases — comfortable coding in at least one language and highly fluent with APIs, integrations, and modern system architectures.
  • Guide the design and delivery of scalable AI Agent deployments, including integrations with CRMs, help desks, and System-of-Truth platforms.
  • Build and evolve playbooks, reference architectures, and deployment frameworks that enable repeatable, high-quality execution as the team scales.
  • Lead cross-functional programs focused on AI Agents success, coordinating efforts across Product, Engineering, Marketing, Support, and GTM teams.
  • Represent field execution and customer needs in close partnership with Product and Engineering, influencing roadmap priorities and delivery decisions.
  • Drive internal enablement and upskilling across GTM teams, ensuring Aircall Voice Agent is clearly understood, well-positioned, and effectively adopted.
Qualifications:
  • 7+ years of experience in technical sales, solutions engineering, forward-deployed engineering, or professional services roles, with prior people-management experience strongly preferred.
  • Strong entrepreneurial mindset, as this is a startup within a startup (even better if former founder)
  • Strong technical foundation, including hands-on experience with APIs, integrations, and data-driven systems; ability to code in at least one language (e.g., Python or JavaScript).
  • Demonstrated ability to lead execution in complex, cross-functional environments while staying close to the field.
  • Experience working within overlay or specialist GTM models, with strong understanding of sales cycles, forecasting, and execution best practices.
  • Proven ability to build scalable playbooks and operating models that move teams beyond ad hoc delivery.
  • Excellent communication and stakeholder management skills, translating between technical and business audiences.
  • Strong interest in AI and applied automation; prior experience in AI, conversational AI, or adjacent domains is a significant plus.
  • Experience with CRMs, help desks, and System-of-Truth architectures is highly desirable.
What Success Looks Like:
  • Agents are consistently deployed with high quality and clear business impact across customers.
  • The FDE team scales effectively with shared standards, reusable frameworks, and predictable execution.
  • Go-to-market execution for Agents is disciplined, data-driven, and improving quarter over quarter.
  • Cross-functional teams operate with strong alignment around AI Agents' priorities, launches, and roadmap decisions.
  • Field learnings continuously inform product evolution and GTM strategy, strengthening Aircall's leadership in applied AI.
Base salary range:
$200,000—$299,000 USD

Why join us?