Responsibilities include:
Clinical Leadership and Oversight
· Provide clinical supervision, mentoring and ongoing support to Intention providers across Massachusetts
· Serve as the primary point of contact for clinical questions, diagnostic guidance, and case consultations.
· Ensure adherence to evidence based clinical standards, treatment protocols and organizational policies
· Conduct periodic ride-alongs, case audits and chart reviews to monitor quality and consistency of clinical care
Quality and Performance Management
· Oversee provider performance metrics, including productivity, patient outcomes, documentation timeliness and quality, and safety standards
· Lead quality improvement initiatives aimed at clinical effectiveness, patient satisfaction and decreasing utilization rates
· Develop and implement workflows, best practices and quality benchmarks to optimize operational efficiency
· Provide feedback, coaching and performance evaluations for providers including individualized improvement plans when needed.
· Ensure closed loop clinical communication occurs with external clients, partners and care team members
Program Development and Collaboration
· Partner with multidisciplinary teams including physicians, PAs, NPs, specialists, behavioral health providers, and care coordinators to support integrated care delivery
· Participate in strategic planning for clinical service expansion, program design and innovation in home based care
· Support onboarding, training and continuing education for Intention Providers
Clinical Practice
· Conduct comprehensive health assessments during home visits, including physical exams, medication reconciliation, and review of medical histories.
· Diagnose medical conditions, develop individualized care plans, and prescribe medications as appropriate.
· Educate patients and families on disease management, lifestyle changes, medication adherence, and preventive care.
· Maintain detailed and accurate electronic health records (EHR) of patient assessments, treatments, and follow-ups.