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Remote Focus Group Moderator Jobs in New York (NOW HIRING)

eSentio

Lead Consultant, DMS

New York, NY · Remote

Lead Consultant, DMS @ eSentio Technologies Remote | Full-Time | Travel as Needed Drive high-impact ... Focus Group sessions with Attorneys. * 2+ years of experience working with Microsoft SQL Server ...

ProTouch Staffing

Remote Radiologist

Brooklyn, NY · Remote

$336K - $420K/yr

Our client, a rapidly growing multi-specialty medical group , is seeking a skilled Remote ... Focus on delivering quality patient care while enjoying an excellent work-life balance What You'll ...

Amicis Global

Paralegal as 100% Remote

New York, NY · Remote

$59/hr

Paralegal Location: 100% Remote Duration: 06 Months Pay Rate: $50.00 - $59.00/- on W2 Kindly share ... group. The primary focus of this role is to support the bank's derivatives business. Primary ...

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Remote Focus Group Moderator information

What is a remote focus group moderator?

Remote focus group moderators are professionals who conduct group discussions online to gather feedback, opinions, or insights on products, services, or topics. They use virtual meeting platforms to facilitate conversation among participants, ensuring everyone has a chance to share their views. Moderators guide the discussion, ask questions, and keep the session on track. Their role is essential for companies and researchers looking to understand customer perspectives without the need for in-person meetings.

What are the key skills and qualifications needed to thrive as a remote focus group moderator?

To thrive as a Remote Focus Group Moderator, you need strong qualitative research skills, experience in group facilitation, and typically a background in market research or social sciences. Familiarity with virtual meeting platforms (such as Zoom or Microsoft Teams), survey tools, and recording software is often required. Exceptional communication, active listening, and the ability to manage group dynamics are crucial soft skills for engaging participants and maintaining productive discussions. These competencies ensure that insights are gathered effectively, clients' objectives are met, and participants feel comfortable sharing honest feedback in a virtual setting.

What are some common challenges a remote focus group moderator faces, and how can they be effectively managed?

Remote Focus Group Moderators often face challenges such as maintaining participant engagement, managing technical issues, and ensuring clear communication across virtual platforms. To address these challenges, moderators should use interactive tools, set clear expectations at the start, and establish a comfortable and inclusive environment. It's also important to be adept with the chosen software and to have contingency plans for technical difficulties, ensuring sessions run smoothly and data collected is reliable.

What is the difference between Remote Focus Group Moderator vs Remote Market Research Interviewer?

AspectRemote Focus Group ModeratorRemote Market Research Interviewer
CredentialsTypically requires experience in moderation, communication skills, sometimes a background in marketing or psychologyOften requires strong communication skills, sometimes specific training in interviewing techniques
Work EnvironmentLeads group discussions via video conferencing, manages group dynamicsConducts one-on-one interviews remotely, gathers individual opinions
Employer & Industry UsageUsed by market research firms, advertising agencies, and corporations for qualitative insightsCommonly employed by research firms and client companies for data collection

While both roles involve remote data collection, a Remote Focus Group Moderator facilitates group discussions to gather diverse opinions, whereas a Remote Market Research Interviewer conducts individual interviews to collect specific insights. The roles share similar skills but differ in scope and interaction style.

What are popular job titles related to Remote Focus Group Moderator jobs in New York?

For Remote Focus Group Moderator jobs in New York, the most frequently searched job titles are:

What job categories do people searching Remote Focus Group Moderator jobs in New York look for?

The top searched job categories for Remote Focus Group Moderator jobs in New York are:

What cities in New York are hiring for Remote Focus Group Moderator jobs?

Cities in New York with the most Remote Focus Group Moderator job openings:

Remote Focus Group Moderator jobs near you
Infographic showing various Remote Focus Group Moderator job openings in New York as of August 2026, with employment types broken down into 49% Full Time, 39% Part Time, and 12% Contract. Highlights an 100% Remote job distribution.

Customer Support Representative (Remote) online

frame media excel

New York, NY • Remote

$45K - $69K/yr

Full-time

Medical, Dental, Vision, Retirement

Re-posted 26 days ago

Job description

About the job
Customer Support Representatives will primarily report to a Sr. Qualitative Specialist, who leads handling customer requests and associated procedures. We have a collaborative and innovative workplace and the expectation is that as a Customer Support Representative, you will work closely with other departments to improve tactics, processes, and communications over time.
A Representative may need to respond to chat requests and be present in interviews after typical work hours or on the weekend. Weekday schedules will be flexible in order to balance out these commitments as necessary.
Responsibilities
Help members troubleshoot issues they encounter while using the Live platform and provide actionable tips to resolve the problem.
Represent the client in IDI & Focus Group Waiting rooms & proactively confirm member qualification and device functionality prior to interviews.
Follow communication and security procedures, guidelines, and policies including all known PI procedures.
Moderate incoming Qualitative Research Responses based on Commercial team requests and general platform quality support needs.
Qualifications
Previous customer service experience.
Strong verbal and written communication skills
Experience multi-tasking in a fast-paced and changing environment
Proactive, organized, and detail oriented
Self-starting professional with a positive attitude
Empathetic communicator with a customer-focused mindset
Problem-solving and logical thinking skills; you demonstrate initiative, take ownership of customers' needs, and make suggestions to improve processes and customer service
Ability to work in a team environment and work a flexible or weekend schedule to meet our business needs
Computer-literate and proficient in Microsoft Excel / Google Drive
Previous Salesforce and or Zendesk experience is a plus, but not required
Benefits
We take care of our employees and their families. We have generous health dental and vision benefits, and our 401K plan vests immediately
A friendly, fun, and collaborative work environment that allows for frequent exposure to executives
The opportunity to make an immediate impact as a part of a fast-growing company
The target base compensation for this role is $45,000 - $69,000 / yr.
Employment Type: FULL_TIME

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