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Remote First Jobs in New York (NOW HIRING)

Collections Specialist

Holmdel, NJ · Remote

$19 - $25.50/hr

WorkWave provides an innovative and dynamic remote-first Global Work Community that encourages growth, creativity, and collaboration. No matter what stage of your career or where you live, WorkWave ...

Collections Specialist

Holmdel, NJ · On-site +1

$50K - $54K/yr

Join our Remote-First Global Work Community: WorkWave provides an innovative and dynamic remote-first Global Work Community that encourages growth, creativity, and collaboration. No matter what stage ...

Product Marketing Associate

New York, NY · On-site +1

$60K - $80K/yr

Remote-First Culture: We are remote-first with a dedicated NYC office and reimbursement options for co-working spaces. * Flexible Vacation Policy * Summer Fridays: 5 additional Fridays off during the ...

Retail Sales Manager

New York, NY · On-site +1

$18 - $22/hr

Comfortable working in a remote-first work environment What You'll Get: Compensation: * Highly competitive base salary commensurate with experience * Annual performance bonus tied to company and ...

Comfortable working in a remote-first work environment What You'll Get: Compensation: * Highly competitive base salary commensurate with experience * Annual performance bonus tied to company and ...

Comfortable working in a remote-first work environment What You'll Get: Compensation: * Highly competitive base salary commensurate with experience * Annual performance bonus tied to company and ...

Senior Wealth Advisor

Manhattan, NY · Remote

$100K - $200K/yr

Remote-first operating model with optional access to flexible office space Compensation & Structure * Independent contractor (1099) structure * Compensation customized based on advisor production and ...

Sales Manager - SMB Outbound Sales (Remote) Job Locations US-Remote-Remote | US-GA-Atlanta | US-TX ... Effective your first day: Full medical, vision, and dental * 15 days PTO (accrual begins on date of ...

Enterprise Sales Engineer

Holmdel, NJ · On-site +1

$115K - $120K/yr

Join our Remote-First Global Work Community: WorkWave provides an innovative and dynamic remote-first Global Work Community that encourages growth, creativity, and collaboration. No matter what stage ...

Remote-first -- work from home anywhere in the US * Growth: Advanced training by GI-specialized clinicians and professional development support as we scale * Licensure: Cross-licensure support and ...

Join our Remote-First Global Work Community: WorkWave provides an innovative and dynamic remote-first Global Work Community that encourages growth, creativity, and collaboration. No matter what stage ...

Join our Remote-First Global Work Community: WorkWave provides an innovative and dynamic remote-first Global Work Community that encourages growth, creativity, and collaboration. No matter what stage ...

Enterprise Sales Engineer

New York, NY · On-site +1

$115K - $120K/yr

Join our Remote-First Global Work Community: WorkWave provides an innovative and dynamic remote-first Global Work Community that encourages growth, creativity, and collaboration. No matter what stage ...

Account Executive - SMB Sales

Holmdel, NJ · On-site +1

$70K - $140K/yr

WorkWave provides an innovative and dynamic remote-first Global Work Community that encourages growth, creativity, and collaboration. No matter what stage of your career or where you live, WorkWave ...

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Showing results 1-20

Remote First information

What is the difference between Remote First vs Remote Customer Support Specialist?

AspectRemote First
Work EnvironmentCompany prioritizes remote work for all employees, with flexible policies and minimal in-office requirements.
Required CredentialsTypically requires relevant experience in remote work settings, communication skills, and industry-specific knowledge.
Employer & Industry UsageCommon in tech, marketing, and customer service sectors emphasizing flexible work models.

Remote First companies fully embrace remote work as the standard, whereas Remote Customer Support Specialists are specific roles within such companies, focusing on customer interactions remotely. The main difference lies in company policy versus role function, with Remote First indicating company-wide remote policies and Remote Customer Support Specialist referring to a job position within that framework.

What are the key skills and qualifications needed to thrive as a Remote First employee, and why are they important?

To thrive in a Remote First role, you need strong self-management, digital communication, and time management skills, often supported by prior remote work experience and proficiency in collaborative platforms. Familiarity with tools like Slack, Zoom, project management software, and secure remote access systems is crucial. Proactive communication, adaptability, and self-motivation are standout soft skills for remote environments. These abilities ensure productivity, collaboration, and accountability without direct in-person supervision.

What are the main challenges and benefits of working in a remote-first company environment?

Working in a remote-first company offers flexibility and the opportunity to collaborate with a diverse team from various locations, but it also presents unique challenges. Remote employees often need to be proactive communicators and manage their own schedules to stay productive, as daily interactions can be less spontaneous than in a traditional office. Building strong relationships and maintaining team cohesion requires intentional effort through digital tools and regular virtual meetings. However, remote-first environments typically provide autonomy, support for work-life balance, and access to roles regardless of geographic location, making them appealing for many professionals.

What does 'Remote First' mean in the context of jobs?

'Remote First' refers to a work policy or company culture where working remotely is the default mode of operation. Employees are encouraged or expected to work from locations outside of a traditional office, and company systems, communication, and workflows are designed to support remote work. While some in-person workspaces may be available, they are typically optional or secondary. This approach allows for greater flexibility, access to a broader talent pool, and often improved work-life balance for employees.
What are the most commonly searched types of First jobs in New York? The most popular types of First jobs in New York are:
What are popular job titles related to Remote First jobs in New York? For Remote First jobs in New York, the most frequently searched job titles are:
What cities in New York are hiring for Remote First jobs? Cities in New York with the most Remote First job openings:
Collections Specialist

Collections Specialist

WorkWave

Holmdel, NJ • Remote

$19 - $25.50/hr

Full-time

Posted 3 days ago


Job description

We are looking for a proactive Collections Specialist to manage our accounts receivable lifecycle and drive timely payment resolution. Leveraging HighRadius, you will analyze aging reports, perform complex account reconciliations, and resolve billing disputes by partnering with our Sales, Billing, and Finance teams.

The ideal candidate is a strategic communicator who balances a customer-centric approach with a firm commitment to maximizing cash flow and maintaining meticulous financial documentation. We are looking for a detail-oriented problem solver who thrives on month-end reporting and cross-functional collaboration to join our team.

WHAT YOU'LL DO:
  • Manage the collections process for customer accounts, including proactive outreach on past-due balances and resolution of payment issues
  • Monitor aging reports and work to reduce outstanding accounts receivable through timely follow-up and account analysis
  • Utilize HighRadius and internal systems to manage collections activity, customer communications, payment tracking, disputes, and account reconciliations
  • Partner with Billing, Sales, Customer Success, and Finance teams to resolve customer concerns and billing discrepancies
  • Review and reconcile customer accounts, including unapplied payments, credits, disputes, and short payments
  • Support bad debt reduction efforts by identifying and escalating high-risk accounts appropriately
  • Maintain accurate documentation of customer interactions, payment commitments, and account status updates
  • Prepare and distribute aging analysis, collections reporting, bad debt summaries, and account status updates to leadership as needed
  • Assist with month-end activities and reporting related to collections and accounts receivable
  • Provide professional and customer-focused communication while driving timely payment resolution
  • Escalate priority accounts, bankruptcy risks, legal concerns, or collection challenges to leadership appropriately
WHAT YOU'LL BRING:
  • Bachelor's degree
  • Experience in full-cycle collections and accounts receivable required
  • Experience working with HighRadius, NetSuite, Salesforce, or other ERP/collections platforms preferred
  • Strong understanding of aging reports, bad debt management, cash application, account reconciliation, and collections best practices
  • Ability to analyze customer accounts and identify root causes of delinquency or payment discrepancies
  • Strong Excel and reporting skills, including the ability to analyze large sets of financial data
  • Excellent verbal and written communication skills with the ability to professionally manage difficult customer conversations
  • Highly organized and extremely detail oriented with strong follow-through skills
  • Ability to multitask and prioritize effectively in a fast-paced environment
  • Ability to collaborate cross-functionally and build relationships across departments
  • Strong problem-solving and critical-thinking abilities
  • Consistently delivers results with integrity, professionalism, accountability, and sound judgment
  • Maintains stable performance under pressure while handling sensitive customer and financial situations with tact and professionalism
  • Self-motivated with the ability to work independently while also contributing positively to a team environment

Please note that salary estimates provided by websites (LinkedIn, Glassdoor, etc.) and not by WorkWave may not accurately reflect the actual salary range for the position.

WHAT YOU SHOULD KNOW ABOUT US:  
• We are laid back but buttoned up. We offer a casual work environment and remote work flexibility and have a passion for developing creative, innovative best in class solutions that directly contribute to the success of our customers
• We care deeply and deliver service and solutions that make a real difference in the lives of our clients and their businesses
• We openly accept others as they are and build strong partnerships based on trust
• Teamwork and collaboration is key to help our colleagues and customers solve their challenges
• Our team is energetic, fun, naturally inquisitive and eager to make an impact, we invite you to join us! 
 
LOVE WHAT YOU DO, NO MATTER WHERE YOU DO IT: 
• Join our Remote-First Global Work Community: WorkWave provides an innovative and dynamic remote-first Global Work Community that encourages growth, creativity, and collaboration. No matter what stage of your career or where you live, WorkWave is your place to be part of a global company with a startup feel, where your ideas matter and your growth is a priority. 
 
A GLOBAL COMPANY WITH A LOCAL PRESENCE:
 • We know that there are benefits of being in the office and working from home. WorkWave promotes a healthy work/life balance and provides employees with the flexibility of collaborating in the office or the option to work virtually if desired. Our teams are well versed at working collaboratively in a fully virtual environment.   
• Our HQ is based at our state of the art home office in the historic Bell Works complex located in Holmdel Township, New Jersey. We keep our offices available to all to use when working remotely isn’t feasible, or to help with cross training, team building and/or brainstorming. 
• We have employees in over 30 states, 7 countries and many regional offices - each with their own set of perks and opportunities to give back to the local community.  
• Whether you work remotely or take advantage of one of our offices, you’ll find a community of WorkWavers that value diversity, and care deeply about our products, clients, our communities and each other.
 
RELAX, WE'VE GOT YOU COVERED: 
• Employees can expect a robust benefits package, including health and dental and 401k with company match
AND BEYOND...
• Find your perfect work/life balance with our Flexible Time Off policy or generous PTO plan (role dependent) and paid holidays
• Up to 4 weeks paid bonding leave
• Tuition reimbursement
• Robust Employee Assistance Program through TotalCare offering free counseling 24/7/365, plus financial counseling, legal guidance, adoption assistance services and much more!
• 24/7 access to virtual medical care with Teladoc
• Quarterly awards based on peer nominations
• Regional discounts and perks
• Opportunities to participate in charitable events and give back to the community 
 
GROW WITH US: 
• We understand the impact of attracting and keeping top talent and reward intellectual curiosity and a thirst for personal and professional growth
• Encouraging our employees that already have an intimate knowledge of and passion for our products to apply for other roles within our walls just makes sense!
• Our employees have access to extensive video libraries for soft skill and role specific training available 24/7 and live trainings are provided throughout the year 
 
JOIN OUR WINNING TEAM! 
• 10 Time winner of Best Place to Work in New Jersey by NJBiz!
• WorkWave has been recognized with multiple awards for its outstanding products, growth and culture, including the Inc. 5000, SaaS Award, IT World Awards, Globe Awards, Silver Stevie Award for Employer of the Year, and Best Place to Work Inc. Magazine
• Recently named one of The Software Report's 3rd annual list of the Top 100 Software Companies of 2022 (worldwide!)  
 
We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, age, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status: Don't meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At WorkWave, we are dedicated to building a diverse, inclusive and authentic workplace, so if you feel like you could make a great impact in this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may just be the right candidate for this or other roles!

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.