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Remote Fired Heater Engineer Jobs (NOW HIRING)

Water Heater Product Support - Level II Residential Water Heaters REMOTE Full-time WHAT WE ARE ... engineers and architects for purposes of educating and promoting company's products. * Troubleshoot ...

... fired steam generator equipment and systems (Boilers / HRSGs). The successful execution of these ... remote areas or international locations. * Activities include conducting inspections on various ...

... fired steam generator equipment and systems (Boilers / HRSGs). The successful execution of these ... remote areas or international locations. * Activities include conducting inspections on various ...

Additionally, the opportunity is remote, but it would require 50% travel to client sites. At ... We lead the way in decommissioning and repurposing coal-fired plants, ensuring environmental ...

Additionally, the opportunity is remote, but it would require 50% travel to client sites. At ... We lead the way in decommissioning and repurposing coal-fired plants, ensuring environmental ...

$223K - $259K/yr

Whether you're in a stadium, airplane, or remote military base, Ditto's peer-to-peer sync engine ... So if you're fired up about our mission but not sure you tick every box - hit that apply button ...

Description This is a remote/virtual position. Candidate can be based anywhere within the United ... Coal fired generation, * Steam systems, or * Reciprocating engines (RICE) * Experience in ...

$185K - $305K/yr

Whether you're in a stadium, airplane, or remote military base, Ditto's peer-to-peer sync engine ... So if you're fired up about our mission but not sure you tick every box - hit that apply button ...

Remote Compensation: $110,000-$160,000 annually* Dudek's journey began in 1980 with a vision to ... fired power generation facilities. This role requires deep technical expertise in combustion ...

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Remote Fired Heater Engineer information

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$75K

$167.4K

$205K

How much do remote fired heater engineer jobs pay per year?

As of Jul 10, 2026, the average yearly pay for remote fired heater engineer in the United States is $167,438.00, according to ZipRecruiter salary data. Most workers in this role earn between $143,000.00 and $205,000.00 per year, depending on experience, location, and employer.

What are some common challenges faced by Remote Fired Heater Engineers and how can they be addressed?

Remote Fired Heater Engineers often face challenges such as troubleshooting equipment without being physically present on-site, ensuring clear communication with on-site teams, and managing time zone differences. To address these, engineers typically rely on detailed documentation, remote monitoring tools, and scheduled virtual meetings to collaborate effectively. Building strong relationships with on-site personnel and maintaining proactive communication are key strategies for overcoming these hurdles and ensuring smooth project execution.

What is a Remote Fired Heater Engineer?

A Remote Fired Heater Engineer is a professional who specializes in the design, operation, maintenance, and troubleshooting of fired heaters, such as furnaces or boilers, often working remotely through digital tools and monitoring systems. They ensure efficient and safe operation of heating systems used in industries like oil and gas, petrochemicals, and power generation. This role typically involves analyzing system performance, optimizing energy usage, ensuring compliance with safety standards, and providing technical support to onsite teams. Remote Fired Heater Engineers may also assist with commissioning new equipment and implementing control strategies to enhance reliability and efficiency.

What is the difference between Remote Fired Heater Engineer vs Remote Boiler Engineer?

AspectRemote Fired Heater EngineerRemote Boiler Engineer
Required CertificationsASME, API certificationsASME, API certifications
Work EnvironmentRefineries, petrochemical plants, power plantsPower plants, industrial facilities, refineries
Industry UsageOil & gas, petrochemical, energyPower generation, industrial manufacturing

The Remote Fired Heater Engineer and Remote Boiler Engineer roles share similar certifications and work environments, often within the oil, gas, and energy sectors. The main difference lies in their specific equipment focus: fired heaters are used for process heating in refineries, while boilers generate steam for power and industrial processes. Both roles require technical expertise in pressure vessels and safety standards, but their operational contexts differ slightly based on the equipment they service.

What are the key skills and qualifications needed to thrive as a Remote Fired Heater Engineer, and why are they important?

To thrive as a Remote Fired Heater Engineer, you need a solid background in mechanical or chemical engineering, knowledge of fired heater design, and experience in the oil, gas, or petrochemical industries, typically supported by a relevant engineering degree. Familiarity with engineering design software (such as HTRI or Aspen HYSYS), industry codes (API, ASME), and remote monitoring/control systems is essential. Strong problem-solving abilities, attention to detail, and effective communication are important soft skills for collaborating with multidisciplinary teams and clients. These competencies ensure safe, efficient heater operation and system reliability, especially when working remotely with limited on-site supervision.
What cities are hiring for Remote Fired Heater Engineer jobs? Cities with the most Remote Fired Heater Engineer job openings:
What are the most commonly searched types of Fired Heater Engineer jobs? The most popular types of Fired Heater Engineer jobs are:
What states have the most Remote Fired Heater Engineer jobs? States with the most job openings for Remote Fired Heater Engineer jobs include:
Water Heater Product Support - Level II

Water Heater Product Support - Level II

Navien, Inc.

Remote

$21 - $23/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 13 days ago


Job description

Water Heater Product Support - Level II
Residential Water Heaters
REMOTE
Full-time
WHAT WE ARE LOOKING FOR
The ideal candidate for this position is familiar with Navien and/or the tankless industry. They have strong customer service skills, and the ability to troubleshoot over the phone. They must also be able to work well in a team environment. Essential attributes include excellent communication and interpersonal skills and the ability to multitask and remain focused in high-pressure situations. In addition, must be highly self-motivated, have a positive attitude, be resourceful, and enthusiastic about customer service.
Responsibilities:
  • Provide technical support to sales representatives, installers, contractors, distributors, engineers and architects for purposes of educating and promoting company’s products.
  • Troubleshoot water heater products and issues via the phone, being able to clearly detect problems and pinpoint accurate solutions to get the unit running properly.
  • At the technical level, possess the ability to identify, research, and resolve contractor/end user installation and product use issues.
  • Ability to clearly identify business vs. technical problems and either resolve or escalate appropriately.
  • Enter product warranty information into the system and enter comprehensive notes into our system on every unit discussed.
  • Follow-up with customer issues in a timely manner.
  • Assist fellow technicians with high priority technical questions.
  • Answer emails from company website in regard to product information and troubleshooting.
  • May be asked or assigned to assist non-English speakers, speakers of other languages, or be part of a Spanish call queue.
  • Complete any miscellaneous tasks/projects assigned by your supervisor.
Requirements:
  • 1+ year of customer service, phone support and/or related experience plus a minimum of 2 years of technical troubleshooting experience
  • High School Diploma or equivalent.
  • Ability to articulate product information concisely to all levels of customers: end-user, contractor, distributor, engineers and architects.
  • Strong customer service skills and team player
  • Occasional job site visits for troubleshooting.
  • Familiar with Microsoft Office applications, particularly Microsoft Outlook.
  • Availability to work any of the 7 days a week (including Holidays) and be flexible to work additional overtime when deemed necessary by Supervisor.
Preferred Qualifications:
  • Experience with HVAC hands-on field work.
  • Completion of HVAC training/certificate program, or related field
  • Experience in a call-center environment.
  • Knowledge of Navien products or the tankless industry.
  • A drive to help others and those that enjoy the troubleshooting puzzle.
  • Bilingual skills a plus; Spanish, French, Mandarin or Korean
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities, activities may change or be assigned at any time with or without notice.
Pay Scale: $21.00 - $23.00/hr. DOE plus Annual Bonus Opportunity!
Benefits
  • PPO Medical, Dental, Ortho, Vision, Rx, LTD and Life Insurance
  • Employee-only premium covered at 100%
  • Voluntary Benefits: STD, Hospital, Critical Illness, Accident, Discounted Pet Insurance
  • Pre-Tax Flex Spending Accounts: Health and/or Dependent Care
  • 11.5 Paid Holidays per calendar year
  • Paid Community Involvement Volunteer Day
  • 401K Plan, 100% match on employee’s contribution, up to 5%
  • Employee discounts on Navien products
  • Discount Tickets – hotels, amusement parks, sports events…
About Navien, Inc.
Since 2006, Navien, Inc. has rapidly emerged as one of the fastest-growing companies in the home comfort sector across North America. A leader in condensing technology, Navien has revolutionized the industry with its line of high-efficiency condensing tankless water heaters, combi-boilers, and wall-hung boilers. In 2024, Navien was recognized as the number one selling manufacturer of gas tankless water heaters and wall-hung boilers in North America.
Expanding its offerings, Navien now boasts a full line of HVAC products, including the innovative NPF Hydro-furnace. Additionally, Navien has ventured into the heat pump water heater market, further solidifying its commitment to sustainable and energy-efficient solutions for home comfort. The company is also making strides in the water treatment space with cutting-edge scale prevention systems and whole-house filtration solutions.
Navien’s international reputation is built on sophisticated engineering, robust design, and a steadfast commitment to quality. Backed by over 40 years of advanced technology expertise from its parent company, KD Navien, the company continues to push boundaries in product development. Navien products are available across the United States and Canada through a select network of trusted wholesale distributors.
Navien, Inc. is an Equal Opportunity Employer
No Agencies Please!