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Remote Field Service Engineer Jobs in Puerto Rico

Senior Project Engineer

Aguadilla, PR · On-site +1

$88.40K - $115.20K/yr

Remote This role is contributing to the Electrification division in the United States. You will be ... Be a support function for Field service engineer during project commissioning. * Configure, test ...

This is a remote position. #Li-Remote This role is contributing to the Electrification Smart ... field strongly preferred. * Strong technical expertise in electrical distribution systems ...

Senior Java Developer

San Juan, PR · On-site +1

$56.25 - $71.50/hr

Team members focus on delivering services to clients, without additional expectations related to ... Role is remote Preferred * Strong desktop skills including Word, Excel, PowerPoint * Work ...

This is a primarily remote role supporting enterprise Epic implementation, with minimal travel and ... Work you'll do As an Epic Hospital Billing Coordinator on the AI & Engineering team, you will be ...

Hospital Billing Analyst

San Juan, PR · Remote

$47.10K - $62.80K/yr

This is a primarily remote role supporting an enterprise Epic implementation, with minimal travel ... Work you'll do As an Epic Hospital Billing Analyst on the AI & Engineering team, you will be ...

Linguist III

PR · Remote

Infrastructure Engineering - Linguist III Location: US - NY - Remote Duration:8 months Job Title ... Graduate degree in Linguistics or related field is a must; PhD is a plus a background or ...

Responsible for creating and processing labels as submitted by the Engineer. Keeping documentation ... Bachelor's degree in business administration, Science or related fields with two (2) to four (4) ...

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Remote Field Service Engineer information

What are the key skills and qualifications needed to thrive as a Remote Field Service Engineer, and why are they important?

To thrive as a Remote Field Service Engineer, you need a strong background in engineering or electronics, troubleshooting expertise, and typically a relevant technical degree or certification. Familiarity with diagnostic tools, remote monitoring systems, industry-specific software, and sometimes certifications like CompTIA A+ or OEM-specific credentials is essential. Strong communication, problem-solving, and self-motivation are standout soft skills for this role. These skills enable timely issue resolution, effective remote support, and high customer satisfaction across diverse and dispersed environments.

How do Remote Field Service Engineers typically communicate and coordinate with on-site teams and clients while working remotely?

Remote Field Service Engineers rely heavily on digital communication tools such as video conferencing, instant messaging, and remote diagnostic platforms to stay connected with on-site teams and clients. Coordination often involves scheduled check-ins, detailed documentation, and real-time troubleshooting to ensure smooth service delivery. Building strong communication skills and being proactive about updates are essential, as you'll frequently guide on-site personnel through technical tasks and problem resolution. This collaborative approach helps maintain service quality and fosters trust, despite the physical distance.

What is a Remote Field Service Engineer?

A Remote Field Service Engineer is a technical professional who provides installation, maintenance, repair, and support services for equipment or systems, often in locations away from their main office. Unlike traditional field engineers, they can diagnose and resolve many issues remotely using digital tools, phone, or video support, reducing the need for on-site visits. This role requires strong technical knowledge, problem-solving skills, and the ability to communicate clearly with clients. They may also travel to customer sites when remote solutions are not feasible.

What is the difference between Remote Field Service Engineer vs Field Service Technician?

AspectRemote Field Service EngineerField Service Technician
CredentialsTechnical certifications, engineering backgroundTechnical certifications, vocational training
Work EnvironmentRemote troubleshooting, on-site visits, remote supportOn-site service, installation, maintenance
Industry UsageTechnology, telecommunications, industrial equipmentAppliances, HVAC, machinery

The Remote Field Service Engineer typically handles remote diagnostics and support, often with some on-site visits, focusing on complex systems. Field Service Technicians usually perform on-site repairs and maintenance of equipment. Both roles require technical skills and certifications, but their work environments and responsibilities differ, with the engineer often working remotely and the technician primarily on-site.

What are popular job titles related to Remote Field Service Engineer jobs in Puerto Rico? For Remote Field Service Engineer jobs in Puerto Rico, the most frequently searched job titles are:
What job categories do people searching Remote Field Service Engineer jobs in Puerto Rico look for? The top searched job categories for Remote Field Service Engineer jobs in Puerto Rico are:
Senior Project Engineer

Senior Project Engineer

ABB

Aguadilla, PR • On-site, Remote

$88.40K - $115.20K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 19 days ago


ABB Group rating

8.5

Company rating: 8.5 out of 10

Based on 72 frontline employees who took The Breakroom Quiz

61st of 415 rated machine equipment manufacturers


Job description

At ABB, we help industries run leaner and cleaner-and every person here makes that happen. You'll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

This position reports to:

Senior Engineering Manager

__

In this role, you will act as a design authority for an engineering discipline with medium complexity. You will complete assignments on multiple projects of moderate size or portions of major projects in a cost-effective manner and in accordance with contract specifications, quality standards, safety requirements, and cybersecurity policies and standards.

The work model for this role is: Remote

This role is contributing to the Electrification division in the United States.

You will be mainly accountable for:

  • Leading and supporting commissioning of data centers, paralleling switchgear (PSG), and power automation systems.

  • Be a support function for Field service engineer during project commissioning.

  • Configure, test, and troubleshoot PLC/HMI, Relays and other control systems

  • Conduct & Support site acceptance tests (SAT), factory witness tests (FWT), and FAT support with customers to ensure compliance with project specifications.


Our team dynamics
You will join a talented and high performing team, where you will be able to thrive.

Qualifications

  • Bachelor's degree in electrical engineering, Automation, or related field (or equivalent work experience).

  • 7-10+ years of experience in field service engineering, with a focus on datacenter power systems, paralleling switchgear, and automation/PLC systems.

  • Strong knowledge of power distribution systems, protection & control, and critical power applications.

  • Proven hands-on experience with commissioning and troubleshooting PLC/HMI, Relays, and control systems.

  • Familiarity with UL standards (UL1558, UL508A) and power system testing practices.

  • Excellent problem-solving, analytical, and communication skills.

  • Ability to lead and mentor junior engineers in high-pressure situations.

  • Comfortable with up to 70% travel (domestic and international).

Preferred Skills

  • Experience with SCADA integration in data centers and power systems.

  • Familiarity with IEC 61850, Modbus, DNP3 communication protocols.

  • Hands-on knowledge of generator controls and protection relays.

  • Experience in customer-facing roles with strong presentation and negotiation skills.

More about us

ABB is an Equal Employment Opportunity and Affirmative Action employer for protected Veterans and Individuals with Disabilities at ABB.

All qualified applicants will receive consideration for employment without regard to their- sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age, race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected Veteran status, or any other characteristic protected by federal and state law.

For more information regarding your (EEO) rights as an applicant, please visit the following websites: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf

As an Equal Employment Opportunity and Affirmative Action Employer for Protected Veterans and Individuals with Disabilities, applicants may request to review the plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-888-694-7762.

Protected Veterans and Individuals with Disabilities may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1-888-694-7762 or by sending an email to US-AskHR@abb.com. Resumes and applications will not be accepted in this manner.

ABB Benefit Summary for eligible US employees

[excludes ABB E-mobility, Athens union, Puerto Rico]

Go to www.myBenefitsABB.comand click on "Candidate/Guest" to learn more

Health, Life & Disability

  • Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan.

  • Choice between two dental plan options: Core and Core Plus

  • Vision benefit

  • Company paid life insurance (2X base pay)

  • Company paid AD&D (1X base pay)

  • Voluntary life and AD&D - 100% employee paid up to maximums

  • Short Term Disability - up to 26 weeks - Company paid

  • Long Term Disability - 60% of pay - Company paid. Ability to "buy-up" to 66 2/3% of pay.

  • Supplemental benefits - 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance

  • Parental Leave - up to 6 weeks

  • Employee Assistance Program

  • Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption

  • Employee discount program

Retirement

  • 401k Savings Plan with Company Contributions

  • Employee Stock Acquisition Plan (ESAP)

Time off

ABB provides 11 paid holidays. Salaried exempt positions are provided vacation under a permissive time away policy.

Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.

Ready to make an impact?

Apply today or visit https://www.abb.com to learn more about the impact of our solutions across the globe.

Employment Type: FULL_TIME

What ABB Group employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


ABB Group logo

About ABB Group

Sourced by ZipRecruiter

Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.

Industry

Technology, communication and media

Company size

10,000+ Employees

Headquarters location

Cary, NC, US