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Remote Service Engineer Jobs in Puerto Rico (NOW HIRING)

Senior Project Engineer

Aguadilla, PR · On-site +1

$88K - $115K/yr

Remote This role is contributing to the Electrification division in the United States. You will be ... Be a support function for Field service engineer during project commissioning. * Configure, test ...

Remote {#LI-Remote}, this role provides support for the East Coast and will require East Coast ... Work with Commercial Proposal Managers, Application Engineers, and Customers as required. * Source ...

... services, dedicated to helping the world's leading companies build stronger businesses ... Execution Systems - Senior Engineer Technology: AVEVA PI Historian Experience: 8-12 years Shift:

Technical Program Manager

San Juan, PR · Remote

$126K - $163K/yr

Position Summary Join Deloitte's AI & Engineering practice to support Technical Program Management ... Role is remote Preferred: * Experience using Microsoft Word, Excel, and PowerPoint * Experience ...

This is a primarily remote role supporting enterprise Epic implementation, with minimal travel and ... Work you'll do As an Epic Hospital Billing Coordinator on the AI & Engineering team, you will be ...

Hospital Billing Operator

San Juan, PR · Remote

$18 - $23/hr

This is a primarily remote role supporting an enterprise Epic implementation, with minimal travel ... Work you'll do As an Epic Hospital Billing Operator on the AI & Engineering team, you will be ...

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Showing results 1-20

Remote Service Engineer information

What are the key skills and qualifications needed to thrive in the Remote Service Engineer position, and why are they important?

A Remote Service Engineer should possess a solid background in troubleshooting, diagnosing technical issues, and providing remote support, typically backed by a degree in engineering or a related technical field. Familiarity with remote access tools, ticketing systems, CRM software, and certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE) are commonly expected. Exceptional communication skills, adaptability, and proactive problem-solving are vital to excel in this role. These abilities ensure efficient remote resolution of customer concerns, build client trust, and maintain high service quality standards.

What are some of the biggest challenges a Remote Service Engineer might face, and how are they addressed?

One of the main challenges for a Remote Service Engineer is diagnosing and resolving issues without direct, hands-on access to equipment, which requires strong analytical skills and clear communication with clients. They often need to rely on clients to describe problems accurately while using remote access tools to perform troubleshooting. Collaboration with on-site teams or other support engineers is common, especially for complex issues that cannot be resolved remotely. Continuous learning and adapting to updates in hardware, software, and remote support technologies are important for staying effective in this dynamic role. Many employers support their remote engineers with training, regular team meetings, and accessible knowledge bases to help overcome these challenges.

What is a Remote Service Engineer job?

A Remote Service Engineer is responsible for diagnosing, troubleshooting, and resolving technical issues for customers or clients from a remote location. They provide support via phone, email, or online communication tools, ensuring minimal downtime for critical systems. Their role often involves software updates, system maintenance, and guiding users through technical processes. Strong problem-solving skills, technical expertise, and excellent communication are essential for success in this position.

What are popular job titles related to Remote Service Engineer jobs in Puerto Rico? For Remote Service Engineer jobs in Puerto Rico, the most frequently searched job titles are:
What job categories do people searching Remote Service Engineer jobs in Puerto Rico look for? The top searched job categories for Remote Service Engineer jobs in Puerto Rico are:
What cities in Puerto Rico are hiring for Remote Service Engineer jobs? Cities in Puerto Rico with the most Remote Service Engineer job openings:
Senior Project Engineer

Senior Project Engineer

ABB

Aguadilla, PR • On-site, Remote

$88K - $115K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 17 days ago


ABB Group rating

8.4

Company rating: 8.4 out of 10

Based on 75 frontline employees who took The Breakroom Quiz

71st of 419 rated machine equipment manufacturers


Job description

At ABB, we help industries run leaner and cleaner-and every person here makes that happen. You'll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

This position reports to:

Senior Engineering Manager

__

In this role, you will act as a design authority for an engineering discipline with medium complexity. You will complete assignments on multiple projects of moderate size or portions of major projects in a cost-effective manner and in accordance with contract specifications, quality standards, safety requirements, and cybersecurity policies and standards.

The work model for this role is: Remote

This role is contributing to the Electrification division in the United States.

You will be mainly accountable for:

  • Leading and supporting commissioning of data centers, paralleling switchgear (PSG), and power automation systems.

  • Be a support function for Field service engineer during project commissioning.

  • Configure, test, and troubleshoot PLC/HMI, Relays and other control systems

  • Conduct & Support site acceptance tests (SAT), factory witness tests (FWT), and FAT support with customers to ensure compliance with project specifications.


Our team dynamics
You will join a talented and high performing team, where you will be able to thrive.

Qualifications

  • Bachelor's degree in electrical engineering, Automation, or related field (or equivalent work experience).

  • 7-10+ years of experience in field service engineering, with a focus on datacenter power systems, paralleling switchgear, and automation/PLC systems.

  • Strong knowledge of power distribution systems, protection & control, and critical power applications.

  • Proven hands-on experience with commissioning and troubleshooting PLC/HMI, Relays, and control systems.

  • Familiarity with UL standards (UL1558, UL508A) and power system testing practices.

  • Excellent problem-solving, analytical, and communication skills.

  • Ability to lead and mentor junior engineers in high-pressure situations.

  • Comfortable with up to 70% travel (domestic and international).

Preferred Skills

  • Experience with SCADA integration in data centers and power systems.

  • Familiarity with IEC 61850, Modbus, DNP3 communication protocols.

  • Hands-on knowledge of generator controls and protection relays.

  • Experience in customer-facing roles with strong presentation and negotiation skills.

More about us

ABB is an Equal Employment Opportunity and Affirmative Action employer for protected Veterans and Individuals with Disabilities at ABB.

All qualified applicants will receive consideration for employment without regard to their- sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age, race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected Veteran status, or any other characteristic protected by federal and state law.

For more information regarding your (EEO) rights as an applicant, please visit the following websites: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf

As an Equal Employment Opportunity and Affirmative Action Employer for Protected Veterans and Individuals with Disabilities, applicants may request to review the plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-888-694-7762.

Protected Veterans and Individuals with Disabilities may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1-888-694-7762 or by sending an email to US-AskHR@abb.com. Resumes and applications will not be accepted in this manner.

ABB Benefit Summary for eligible US employees

[excludes ABB E-mobility, Athens union, Puerto Rico]

Go to www.myBenefitsABB.comand click on "Candidate/Guest" to learn more

Health, Life & Disability

  • Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan.

  • Choice between two dental plan options: Core and Core Plus

  • Vision benefit

  • Company paid life insurance (2X base pay)

  • Company paid AD&D (1X base pay)

  • Voluntary life and AD&D - 100% employee paid up to maximums

  • Short Term Disability - up to 26 weeks - Company paid

  • Long Term Disability - 60% of pay - Company paid. Ability to "buy-up" to 66 2/3% of pay.

  • Supplemental benefits - 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance

  • Parental Leave - up to 6 weeks

  • Employee Assistance Program

  • Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption

  • Employee discount program

Retirement

  • 401k Savings Plan with Company Contributions

  • Employee Stock Acquisition Plan (ESAP)

Time off

ABB provides 11 paid holidays. Salaried exempt positions are provided vacation under a permissive time away policy.

Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.

Ready to make an impact?

Apply today or visit https://www.abb.com to learn more about the impact of our solutions across the globe.

Employment Type: FULL_TIME

What ABB Group employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


ABB Group logo

About ABB Group

Sourced by ZipRecruiter

Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.

Industry

Technology, communication and media

Company size

10,000+ Employees

Headquarters location

Cary, NC, US