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Remote Field Service Engineer Jobs in North Carolina

Senior Field Service Technician

Cary, NC · Remote

$83.30K - $133.28K/yr

Remote Key Responsibilities * Complying with all ABB and end customer EHS policies and procedures ... from Field Engineers, Lead Field Engineers, and Senior Management. * Cultivating excellent ...

Remote #LI-Remote This role is contributing to the Electrification Smart Power business in North ... Coaching technicians and engineers, and supervising complex site activities and developing ...

Meet or exceed customer contract SLAs, commitments, and expectations. o For minor service failures ... Ensure remote resolution if at all possible. Be intimately aware of, and effectively manage his or ...

Xylem is seeking a Regional Field Service Technician - Water Treatment (Municipal) to support customers across the U.S. and Canada through the installation, startup, troubleshooting, maintenance, and ...

Remote #LI-Remote This role is contributing to the Electrification Smart Power business in North ... Coaching technicians and engineers, and supervising complex site activities and developing ...

ABEC is hiring for a dynamic Field Applications Engineer to join our Service team. This is more ... THIS IS A REMOTE ROLE - Ideal candidates will reside within North Carolina/Virginia Area. Benefits ...

Data Quality Specialist

Raleigh, NC · On-site +1

$17.29 - $22.29/hr

... service engineering events and field service event data Review product Bills of Material or ... Remote work for a qualified individual - must have ability to come into office (if necessary) for ...

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Remote Field Service Engineer information

See North Carolina salary details

$14

$27

$42

How much do remote field service engineer jobs pay per hour?

As of May 28, 2026, the average hourly pay for remote field service engineer in North Carolina is $27.48, according to ZipRecruiter salary data. Most workers in this role earn between $20.14 and $33.03 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Field Service Engineer, and why are they important?

To thrive as a Remote Field Service Engineer, you need a strong background in engineering or electronics, troubleshooting expertise, and typically a relevant technical degree or certification. Familiarity with diagnostic tools, remote monitoring systems, industry-specific software, and sometimes certifications like CompTIA A+ or OEM-specific credentials is essential. Strong communication, problem-solving, and self-motivation are standout soft skills for this role. These skills enable timely issue resolution, effective remote support, and high customer satisfaction across diverse and dispersed environments.

How do Remote Field Service Engineers typically communicate and coordinate with on-site teams and clients while working remotely?

Remote Field Service Engineers rely heavily on digital communication tools such as video conferencing, instant messaging, and remote diagnostic platforms to stay connected with on-site teams and clients. Coordination often involves scheduled check-ins, detailed documentation, and real-time troubleshooting to ensure smooth service delivery. Building strong communication skills and being proactive about updates are essential, as you'll frequently guide on-site personnel through technical tasks and problem resolution. This collaborative approach helps maintain service quality and fosters trust, despite the physical distance.

What is a Remote Field Service Engineer?

A Remote Field Service Engineer is a technical professional who provides installation, maintenance, repair, and support services for equipment or systems, often in locations away from their main office. Unlike traditional field engineers, they can diagnose and resolve many issues remotely using digital tools, phone, or video support, reducing the need for on-site visits. This role requires strong technical knowledge, problem-solving skills, and the ability to communicate clearly with clients. They may also travel to customer sites when remote solutions are not feasible.

What is the difference between Remote Field Service Engineer vs Field Service Technician?

AspectRemote Field Service EngineerField Service Technician
CredentialsTechnical certifications, engineering backgroundTechnical certifications, vocational training
Work EnvironmentRemote troubleshooting, on-site visits, remote supportOn-site service, installation, maintenance
Industry UsageTechnology, telecommunications, industrial equipmentAppliances, HVAC, machinery

The Remote Field Service Engineer typically handles remote diagnostics and support, often with some on-site visits, focusing on complex systems. Field Service Technicians usually perform on-site repairs and maintenance of equipment. Both roles require technical skills and certifications, but their work environments and responsibilities differ, with the engineer often working remotely and the technician primarily on-site.

What are the most commonly searched types of Field Service Engineer jobs in North Carolina? The most popular types of Field Service Engineer jobs in North Carolina are:
What are popular job titles related to Remote Field Service Engineer jobs in North Carolina? For Remote Field Service Engineer jobs in North Carolina, the most frequently searched job titles are:
What cities in North Carolina are hiring for Remote Field Service Engineer jobs? Cities in North Carolina with the most Remote Field Service Engineer job openings:
Senior Field Service Technician

Senior Field Service Technician

ABB

Cary, NC • Remote

$83.30K - $133.28K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 18 days ago


ABB Group rating

8.5

Company rating: 8.5 out of 10

Based on 72 frontline employees who took The Breakroom Quiz

61st of 415 rated machine equipment manufacturers


Job description

At ABB, we help industries run leaner and cleaner-and every person here makes that happen. You'll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

This position reports to:

Service Team Leader

__

In this role you will have the opportunity to provide program leadership, technical direction, and assistance to ABB end customers, users and other ABB field personnel in the operation, inspection, maintenance and repair of assigned product lines to include but not limited to power delivery, drive systems and control systems, etc.

The work model for this role is: Remote

Key Responsibilities

  • Complying with all ABB and end customer EHS policies and procedures.

  • Installing, maintaining, repairing and commissioning equipment used in power delivery, support outages, control
    systems and power quality systems.

  • Developing working relationships with fellow team members and follow directions from Field Engineers, Lead
    Field Engineers, and Senior Management.

  • Cultivating excellent relationships with clients leading to a strong base of referral business.

Qualifications

  • High School Diploma and 9 years' experience, preferred in power systems, startup/commissioning, testing and maintenance. Additional formal education may substitute for required experience on a yearforyear basis.

  • Prefer experience with various electrical controls and systems includingMid-Voltage and Low-Voltage Switchgear; Power Panels & Motor Control Center (MCC); Generator & Transformer maintenance; Electromechanical Repairs; Relay Testing & installation; PLC's & DCS; Wiring Diagrams; Blueprints & Schematics; and Testing Equipment & Instruments.

  • Ability and willingness to travel 60% of the time.

  • Candidates must already have work authorization that would permit them to work for ABB in the US.

Our Team Dynamics

Our teams support each other, collaborate, and never stop learning. Everyone brings something unique, and together we push ideas forward to solve real problems. Being part of our team means your work matters - because the progress we make here creates real impact out there.

What's in it for you

We want you to bring your full self to work-your ideas, your energy, your ambition. You'll have the tools and freedom to grow your skills, shape your path, and take on challenges that matter. Here, your work creates impact you can see and feel, every day.

ABB is an Equal Employment Opportunity and Affirmative Action employer for protected Veterans and Individuals with Disabilities at ABB.

All qualified applicants will receive consideration for employment without regard to their- sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age, race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected Veteran status, or any other characteristic protected by federal and state law.

For more information regarding your (EEO) rights as an applicant, please visit the following websites: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf

As an Equal Employment Opportunity and Affirmative Action Employer for Protected Veterans and Individuals with Disabilities, applicants may request to review the plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-888-694-7762.

Protected Veterans and Individuals with Disabilities may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1-888-694-7762 or by sending an email to US-AskHR@abb.com. Resumes and applications will not be accepted in this manner. #LI-Remote

While base salary is determined by things such as the successful applicant's qualifications and experience, this position is expected to pay between $83,300 and $133,280 annually.

ABB Benefit Summary for eligible US employees

[excludes ABB E-mobility, Athens union, Puerto Rico]

Go to MyBenefitsABB.com and click on "Candidate/Guest" to learn more

Health, Life & Disability

  • Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan.

  • Choice between two dental plan options: Core and Core Plus.

  • Vision benefit.

  • Company paid life insurance (2X base pay).

  • Company paid AD&D (1X base pay).

  • Voluntary life and AD&D - 100% employee paid up to maximums.

  • Short Term Disability - up to 26 weeks - Company paid.

  • Long Term Disability - 60% of pay - Company paid. Ability to "buy-up" to 66 2/3% of pay.

  • Supplemental benefits - 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance.

  • Parental Leave - up to 6 weeks.

  • Employee Assistance Program.

  • Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption.

  • Employee discount program.

Retirement

  • 401k Savings Plan with Company Contributions.

  • Employee Stock Acquisition Plan (ESAP).

Time off

ABB provides 11 paid holidays. Vacation is provided based on years of service for hourly and non-exempt positions.

More about us

ABB's Service Division partners with our customers to improve the availability, reliability, predictability and sustainability of electrical products and installations. The Division's extensive service portfolio offers product care, modernization, and advisory services to improve performance, extend equipment lifetime and deliver new levels of operational and sustainable efficiency. We help customers keep resources in use for as long as possible, extracting the maximum value from them, and then recovering and regenerating products and materials at the end of their useful life.

Join us. Be part of the team where progress happens, industries transform, and your work shapes the world. Run What Runs the World.

#ABBCareers

#RunwithABB

#Runwhatrunstheworld

Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.

Ready to make an impact?

Apply today or visit https://www.abb.com to learn more about the impact of our solutions across the globe.

Employment Type: Full Time

What ABB Group employees say

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About ABB Group

Sourced by ZipRecruiter

Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.

Industry

Technology, communication and media

Company size

10,000+ Employees

Headquarters location

Cary, NC, US