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Remote Field Service Engineer Jobs in Concord, NC

We are seeking a remote Field Service Technician to join our aftermarket team with our NJM brand. NJM Packaging has been a trusted automated packaging systems manufacturer, integrator, and support ...

Best-in-class engineering, design and manufacturing combined with category-leading brands in ... Remote Work Arrangement This role is fully remote. As a remote colleague, you may be required to ...

Field Service Technician

Charlotte, NC · Remote

$15.50 - $42/hr

This is a remote position that can be located anywhere west of the missippi. This position will be ... Ability to read & understand complex engineering designs, including wiring schematics * Good verbal ...

Xylem is seeking a Regional Field Service Technician - Water Treatment (Municipal) to support customers across the U.S. and Canada through the installation, startup, troubleshooting, maintenance, and ...

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Remote Field Service Engineer information

See Concord, NC salary details

$34K

$66.3K

$98.3K

How much do remote field service engineer jobs pay per year?

As of May 28, 2026, the average yearly pay for remote field service engineer in Concord, NC is $66,333.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,100.00 and $78,700.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Field Service Engineer, and why are they important?

To thrive as a Remote Field Service Engineer, you need a strong background in engineering or electronics, troubleshooting expertise, and typically a relevant technical degree or certification. Familiarity with diagnostic tools, remote monitoring systems, industry-specific software, and sometimes certifications like CompTIA A+ or OEM-specific credentials is essential. Strong communication, problem-solving, and self-motivation are standout soft skills for this role. These skills enable timely issue resolution, effective remote support, and high customer satisfaction across diverse and dispersed environments.

How do Remote Field Service Engineers typically communicate and coordinate with on-site teams and clients while working remotely?

Remote Field Service Engineers rely heavily on digital communication tools such as video conferencing, instant messaging, and remote diagnostic platforms to stay connected with on-site teams and clients. Coordination often involves scheduled check-ins, detailed documentation, and real-time troubleshooting to ensure smooth service delivery. Building strong communication skills and being proactive about updates are essential, as you'll frequently guide on-site personnel through technical tasks and problem resolution. This collaborative approach helps maintain service quality and fosters trust, despite the physical distance.

What is a Remote Field Service Engineer?

A Remote Field Service Engineer is a technical professional who provides installation, maintenance, repair, and support services for equipment or systems, often in locations away from their main office. Unlike traditional field engineers, they can diagnose and resolve many issues remotely using digital tools, phone, or video support, reducing the need for on-site visits. This role requires strong technical knowledge, problem-solving skills, and the ability to communicate clearly with clients. They may also travel to customer sites when remote solutions are not feasible.

What is the difference between Remote Field Service Engineer vs Field Service Technician?

AspectRemote Field Service EngineerField Service Technician
CredentialsTechnical certifications, engineering backgroundTechnical certifications, vocational training
Work EnvironmentRemote troubleshooting, on-site visits, remote supportOn-site service, installation, maintenance
Industry UsageTechnology, telecommunications, industrial equipmentAppliances, HVAC, machinery

The Remote Field Service Engineer typically handles remote diagnostics and support, often with some on-site visits, focusing on complex systems. Field Service Technicians usually perform on-site repairs and maintenance of equipment. Both roles require technical skills and certifications, but their work environments and responsibilities differ, with the engineer often working remotely and the technician primarily on-site.

What are popular job titles related to Remote Field Service Engineer jobs in Concord, NC? For Remote Field Service Engineer jobs in Concord, NC, the most frequently searched job titles are:
What cities near Concord, NC are hiring for Remote Field Service Engineer jobs? Cities near Concord, NC with the most Remote Field Service Engineer job openings:
Infographic showing various Remote Field Service Engineer job openings in Concord, NC as of May 2026, with employment types broken down into 58% Full Time, 38% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 94% Physical, 3% Hybrid, and 3% Remote job distribution, with an average salary of $66,333 per year, or $31.9 per hour.
Field Service Engineer

Field Service Engineer

Trane Technologies plc

Davidson, NC • On-site, Remote

Full-time

Medical, Retirement, PTO

Posted 9 days ago


Trane Technologies rating

8.0

Company rating: 8.0 out of 10

Based on 282 frontline employees who took The Breakroom Quiz

131st of 511 rated manufacturers


Job description

Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet first. For us at Trane Technologies, and through our businesses including Trane® and Thermo King, sustainability is not just how we do business-it is our business. Do you dare to look at the world's challenges and see impactful possibilities? Do you want to contribute to making a better future? If the answer is yes, we invite you to consider joining us in boldly challenging what's possible for a sustainable world.
Learn about our benefits designed for you to Thrive at work and at home.
We boldly go.
Where is the work:
Virtual
Field Service Engineer
At Trane TechnologiesTM and through our businesses including Trane® and Thermo King®, we create innovative climate solutions for buildings, homes, and transportation that challenge what's possible for a sustainable world. We're a team that dares to look at the world's challenges and see impactful possibilities. We believe in a better future when we uplift others and enable our people to thrive at work and at home. We boldly go.
What's in it for you:
Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient environments, it's our responsibility to put the planet first. For us at Trane Technologies, sustainability is not just how we do business-it is our business. Do you dare to look at the world's challenges and see impactful possibilities? Do you want to contribute to making a better future? If the answer is yes, we invite you to consider joining us in boldly challenging what's possible for a sustainable world.
Trane Technologies in Davidson, NC is hiring for a Field Service Engineer to join our team. In this role, you oversee our technicians and service providers in all matters related to operation, maintenance, service, and repair of Refrigeration systems. These activities may be remote and consultative or will require direct interaction on site at a customer's facility. The primary focus of the Field Service Engineer is to solve problems, provide solutions, ensure quality, and facilitate timely job administration based on the customer's financial and performance criteria.
Thrive at work and at home:
  • Benefits kick in on DAY ONE for you and your family, including health insurance and holistic wellness programs that include generous incentives - WE DARE TO CARE!
  • Family building benefits include fertility coverage and adoption/surrogacy assistance.
  • 401K match up to 6%, plus an additional 2% core contribution = up to 8% company contribution.
  • Paid time off, including in support of volunteer and parental leave needs.

What you will do:
  • Provide remote technical support to installing contractors and field technicians to ensure break/fix repairs align with Trane guidelines.
  • Conduct site assessments as needed based on service call reviews and customer requirements.
  • Support complex troubleshooting during service execution and recommend corrective actions to resolve technical issues.
  • Deliver scheduled after-hours, weekend, and holiday technical assistance to service technicians.
  • Perform proactive remote diagnostic health checks, service call reviews, and identify continuous improvement and cost-saving opportunities.
  • Assist with technician scheduling, quote support, and coordination with service providers to ensure effective service delivery.
  • Support hiring, training, compliance, and technical development of internal and third-party service personnel.
  • Review work orders, refrigerant tracking, and service documentation to ensure completeness, accuracy, and process compliance.
  • Partner with internal teams and customers to maintain quality standards, meet regulatory and customer requirements, and improve overall customer satisfaction.
  • Directs, assists, and organizes onsite construction crews(subcontractors) as necessary to meet project milestones including start up and quality. Provide guidance and training Day 1 with installation crews, including installation playbook review, pictures, and quality expectations.

What you will bring:
  • Requires an Associate Degree or accredited apprenticeship in Refrigeration, HVAC, Electrical, or related Engineering Technology with 5 years of commercial/industrial refrigeration service experience, or a High School Diploma/GED with 10 years of related experience.
  • Must have at least 3 years of maintenance or service experience and hold a Universal EPA Refrigerant Certification.
  • Bachelor's degree in Technical Management and additional experience in commercial/industrial refrigeration, HVAC, and electrical service leadership are preferred.
  • Strong communication, leadership, teamwork, initiative, and sound decision-making skills are needed to work effectively across all levels of the organization.
  • Candidates should have broad mechanical repair knowledge, strong Microsoft Office and mobile device skills, and be able to travel up to 40%.

Haven't done every single thing in the job description? At Trane Technologies, we are just as interested in your capabilities as your prior work experience. So, if you are excited about this role but your past work experience doesn't align perfectly with everything in the job description, we encourage you to apply anyway. You may just be the best person for this role.
Equal Employment Opportunity:
We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.
Annual Base Salary Range or Hourly Base Pay Range:
$75,700.00 - $135,834.99
Compensation Type:
Salary
Incentive Eligible:
Yes
Sales Commission Eligible:
No
Disclaimer: We strive to provide competitive compensation for this position, tailored to a variety of factors. The actual compensation will depend on elements such as seniority, merit, geographic location, education, experience, travel requirements, and union designation. Our compensation range is generally based on the national average for the country. Additionally, benefits may vary depending on the region, business alignment, union involvement, and employee status.
Thrive at work and at home:
  • Benefits kick in on DAY ONE for you and your family, including health insurance and holistic wellness programs that include generous incentives - WE DARE TO CARE!
  • Family building benefits include fertility coverage and adoption/surrogacy assistance.
  • 401K match up to 6%, plus an additional 2% core contribution = up to 8% company contribution.
  • Paid time off includes 15 vacation days, 9 paid holidays, 3 floating holidays, sick leave, and additional options to support volunteer and parental leave.
  • Educational and training opportunities through company programs along with tuition assistance and student debt support.

Disclaimer: Benefit offerings may vary depending on Collective Barraging Agreements and local/state regulations.
Safety Sensitive Role:
Yes
The company designates certain roles as Safety Sensitive. Safety Sensitive roles may require that you pass additional drug screening.
We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.

What Trane Technologies employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


Trane Technologies logo

About Trane Technologies

Sourced by ZipRecruiter

At Trane Technologies and through our businesses including Trane® and Thermo King®, we create innovative climate solutions for buildings, homes, and transportation that challenge what's possible for a sustainable world. We're a team that dares to look at the world's challenges and see impactful possibilities. We believe in a better future when we uplift others and enable our people to thrive at work and at home. We boldly go.

Industry

Industrial machinery manufacturing and machinery manufacturing

Company size

10,000+ Employees

Headquarters location

Davidson, NC, US