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Remote Field Service Engineer Jobs in Massachusetts

Brooks Automation, Inc.

Software Engineer

Chelmsford, MA · On-site +1

$105K - $142K/yr

Support manufacturing and field service engineers in investigating and troubleshooting field issues (remote or on-site). WHAT YOU'LL BRING * Proficiency in programming C++11 or later. * Experience ...

Agilent

Global Service Specialist

Lexington, MA · On-site +1

ADSincludes more than150 Agilent Field Service Engineers (FSEs), more than50 Agilent ... Remote locations may also be considered; however, this may require increased travel. The role ...

New

Gator Bio

Field Application Scientist

Boston, MA · On-site +1

$100K - $130K/yr

We are hiring a remote Field Application Scientist. This FAS will be responsible for providing pre ... Proactively addressing and supporting customer service initiatives and sales goal objectives.

diversified

Senior AV Field Engineer

Boston, MA · Remote

Remote systems work with programmers is common to load new code and troubleshoot issues. • May be ... Good customer service skills. * Field installation and/or system design experience * Employee must ...

florrent

Field Applications Engineer

Boston, MA · On-site +1

About the Job We are seeking a Field Applications Engineer to join our tight-knit and cross ... You will be responsible for providing on-site and remote technical support to customers, creating ...

Career Site

Field Technician

Quincy, MA · Remote

$29 - $35/hr

Laptop skills (Excel, Putty/Hyper Terminal for ability to allow remote session to engineer / NOC ... We provide exceptional customized service with an emphasis on reliability and outstanding customer ...

Zones

FAE- Healthcare (Boston)

Boston, MA · Remote

$100K - $120K/yr

... remote Field Sales Experience selling into Healthcare accounts with a focus on Major Hospital ... If you're interested in working on the cutting edge of IT innovation, sales, engineering ...

Genetec

Field Engineer

Boston, MA · On-site +1

As Field Engineer, you will provide on-site and off-site professional services to Genetec customers ... Document on-site or remote service interventions What makes you a great fit: * Possess strong ...

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All JobsField Service Engineer JobsRemote Field Service Engineer JobsRemote Field Service Engineer Jobs in Massachusetts

Remote Field Service Engineer information

See Massachusetts salary details

$18

$36

$56

How much do remote field service engineer jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for remote field service engineer in Massachusetts is $36.20, according to ZipRecruiter salary data. Most workers in this role earn between $26.54 and $43.51 per hour, depending on experience, location, and employer.

What is the difference between Remote Field Service Engineer vs Field Service Technician?

AspectRemote Field Service EngineerField Service Technician
CredentialsTechnical certifications, engineering backgroundTechnical certifications, vocational training
Work EnvironmentRemote troubleshooting, on-site visits, remote supportOn-site service, installation, maintenance
Industry UsageTechnology, telecommunications, industrial equipmentAppliances, HVAC, machinery

The Remote Field Service Engineer typically handles remote diagnostics and support, often with some on-site visits, focusing on complex systems. Field Service Technicians usually perform on-site repairs and maintenance of equipment. Both roles require technical skills and certifications, but their work environments and responsibilities differ, with the engineer often working remotely and the technician primarily on-site.

How do remote field service engineers communicate and coordinate with on-site teams and clients?

Remote Field Service Engineers rely heavily on digital communication tools such as video conferencing, instant messaging, and remote diagnostic platforms to stay connected with on-site teams and clients. Coordination often involves scheduled check-ins, detailed documentation, and real-time troubleshooting to ensure smooth service delivery. Building strong communication skills and being proactive about updates are essential, as you'll frequently guide on-site personnel through technical tasks and problem resolution. This collaborative approach helps maintain service quality and fosters trust, despite the physical distance.

What skills and qualifications are needed to be a remote field service engineer?

To thrive as a Remote Field Service Engineer, you need a strong background in engineering or electronics, troubleshooting expertise, and typically a relevant technical degree or certification. Familiarity with diagnostic tools, remote monitoring systems, industry-specific software, and sometimes certifications like CompTIA A+ or OEM-specific credentials is essential. Strong communication, problem-solving, and self-motivation are standout soft skills for this role. These skills enable timely issue resolution, effective remote support, and high customer satisfaction across diverse and dispersed environments.

What is a remote field service engineer?

A Remote Field Service Engineer is a technical professional who provides installation, maintenance, repair, and support services for equipment or systems, often in locations away from their main office. Unlike traditional field engineers, they can diagnose and resolve many issues remotely using digital tools, phone, or video support, reducing the need for on-site visits. This role requires strong technical knowledge, problem-solving skills, and the ability to communicate clearly with clients. They may also travel to customer sites when remote solutions are not feasible.

What are the most commonly searched types of Field Service Engineer jobs in Massachusetts?

The most popular types of Field Service Engineer jobs in Massachusetts are:

What are popular job titles related to Remote Field Service Engineer jobs in Massachusetts?

For Remote Field Service Engineer jobs in Massachusetts, the most frequently searched job titles are:

What job categories do people searching Remote Field Service Engineer jobs in Massachusetts look for?

The top searched job categories for Remote Field Service Engineer jobs in Massachusetts are:

What cities in Massachusetts are hiring for Remote Field Service Engineer jobs?

Cities in Massachusetts with the most Remote Field Service Engineer job openings:

Remote Field Service Engineer jobs near you

Applications and Service Engineer - Chemical Analysis - Remote

Endress+Hauser

Tewksbury, MA • On-site, Remote

$90K - $95K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 3 hours ago

Endress+Hauser rating

8.4

Company rating: 8.4 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

Job description

At Endress+Hauser, progress happens by working together. As the global leader in measurement instrumentation, our ~17,000 employees shape the future in the field of process automation. Whether developing and realizing new technology as a team, collaborating to build instrumentation, or strengthening vital relationships with countless global industries, we work to create trusted relationships that help everyone thrive. As a family-owned company, we look beyond short-term moves and work to create a vision that is forward-thinking for our people, our clients, and the world at large.
What is the role about?
Analytik Jena US, a company of the Endress+Hauser Group, is looking for a Chemical Analysis Applications & Service Engineer to join our team in the East Coast of the United States. Position is remote and will be based out of the successful candidate's Greater Boston area home office. This role will cover the eastern territory of the United States and will be responsible for other regions as needed.
Which tasks will you perform?
  • Complete customer site preventative maintenance, service, installations and chemistry applications of analytical instruments
  • Diagnose instruments via remote diagnostics and phone support
  • Perform customer training on analytical instrumentation
  • Perform IQ/OQ (Installation Qualifcation/Operational Qualification) on ICP-MS (inductively coupled plasma mass spectrometry), ICP-OES (inductively coupled plasma optical emissions spectroscopy), EA (elemental analyzer), AAS (atomic absorption spectrometry), UV-Vis Spectrometers, and/or TOC (total organic carbon) analytical instruments

What do we expect from you?
You will have (required):
  • Bachelor's Degree or higher in relevant major such as chemistry, biological sciences, or engineering, or 4+ years relevant experience
  • Ability to travel 55-75% with minimal notice at times, within the United States and internationally as needed
  • Ability to work in-office 2-3 times per month as needed
  • 2+ years of experience servicing chemical analysis instruments
  • Valid driver's license and good driving record
  • Fitness and ability to lift up to 50 lbs and perform instrument maintenance and repairs

You may have (preferred):
  • Experience servicing or using ICP-MS, ICP-OES, EA and/or TOC preferred
  • Will train Lab Chemist who has ICP instrument user experience, who has aptitude and attitude to service instruments in the field
  • IQOQ, GMP and/or GLP knowledge helpful
  • Proactively offers, seeks, and applies constructive feedback with an openness to growth and collaboration
  • Prioritizes the customer perspective in business decisions by actively seeking to understand customer needs and problems, initiating solutions based on this understanding, and implementing feedback to enhance the overall experience and prevent future issues

What can you expect from us?
  • Family-owned, friendly, and highly committed company
  • Tuition reimbursement and a wide range of development opportunities
  • Comprehensive benefits package which includes medical, dental and vision
  • Competitive compensation and bonus opportunities
  • Generous paid time off
  • Life insurance and 401(k) savings with company match
  • Full-service café, fitness center, and health clinic (in Greenwood, IN)

Anticipated salary range for this position is $90,000-$95,000 with an additional automotive allowance.
Endress+Hauser is an equal opportunity employer and does not discriminate on the basis of any protected classification including protected veteran and disability status.
#LI-GP01
The high performance analysis instruments of Analytik Jena are used whenever precision and reliability are required. Whether it is water analysis, environmental monitoring, health care, or quality control, our devices guarantee that strict standards have been maintained. We meet the individual needs of our customers and their fields of application with a range of products spanning numerous technologies. In addition, in-depth industry knowledge is used to shape the development of the products and technology of tomorrow. Personal commitment, excellence, sustainability, and friendliness - we are driven by our values. Our employees belong to an expert team that spans the entire globe. Across geographic, linguistic, and cultural borders, they work together on a single mission: Creating excellent customer value on a sustainable basis. We have never contented ourselves with following trends - we define the standards of the future. This is why only the best specialists work at Analytik Jena: ambitious, motivated, and highly technically qualified. Anyone who is enthusiastic about our ideas and possesses the proper expertise is in the right place at Analytik Jena.
If this position interests you please click 'Apply now'.
We look forward to hearing from you!

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