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Remote Field Service Engineer Hplc Jobs in Springfield, IL

Dell, Inc.

Field Service Engineer 2

Springfield, IL · On-site +1

$72K - $89K/yr

Field Services Engineer 2 At Dell Technologies, we take pride in providing our customers with a quality of service that more than matches the quality of our products. Our Field Service team is ...

Yaskawa

FS TECH II HOURLY

Springfield, IL · On-site +1

$40/hr

System owners, developers and EPCs rely on the high performance, reliability and bankability of ... If you are a hardworking field service professional with an interest in renewable energy, we may ...

Hansoninc

Senior Civil Site Engineer

Springfield, IL · On-site +1

Hanson Professional Services Inc. is seeking a candidate to fill a full-time Senior Civil Site ... Louis, MO; or Springfield, IL, as will fully remote scenarios. Position Profile This person is ...

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All JobsField Service Engineer Hplc JobsRemote Field Service Engineer Hplc JobsRemote Field Service Engineer Hplc Jobs in Springfield, IL

Remote Field Service Engineer Hplc information

See Springfield, IL salary details

$36.2K

$70.6K

$104.6K

How much do remote field service engineer hplc jobs pay per year?

As of Aug 10, 2026, the average yearly pay for remote field service engineer hplc in Springfield, IL is $70,587.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,500.00 and $83,700.00 per year, depending on experience, location, and employer.

What is the difference between Remote Field Service Engineer Hplc vs Remote Laboratory Instrument Technician?

AspectRemote Field Service Engineer HplcRemote Laboratory Instrument Technician
Required CredentialsTechnical certifications in HPLC systems, engineering backgroundTechnical certifications in laboratory instruments, often chemistry or biology degrees
Work EnvironmentOn-site at client locations, remote troubleshootingLaboratory settings, remote support for lab equipment
Employer & Industry UsageManufacturers, biotech, pharmaceutical companiesResearch labs, diagnostic labs, biotech firms
Common Search & ComparisonYesYes

The Remote Field Service Engineer Hplc primarily focuses on maintaining and repairing HPLC systems at client sites, requiring engineering certifications. In contrast, the Remote Laboratory Instrument Technician supports various lab instruments, often with a background in chemistry or biology. Both roles involve remote troubleshooting but differ in work environment and industry focus.

What are some common challenges faced by remote field service engineers specializing in HPLC systems, and how can they be managed?

Remote Field Service Engineers working with HPLC systems often face challenges such as troubleshooting complex instrument issues without immediate on-site team support and managing a diverse workload across multiple client locations. Effective communication with clients and internal technical teams is essential to diagnose problems accurately and deliver timely solutions. Staying organized, keeping up with ongoing training, and leveraging remote diagnostic tools help engineers manage these challenges and maintain high service standards. Building strong client relationships also aids in smoother coordination and issue resolution.

What are the key skills and qualifications needed to thrive as a remote field service engineer HPLC?

To excel as a Remote Field Service Engineer HPLC, you need a solid background in analytical chemistry or engineering, with experience in HPLC systems and often a relevant degree or certification. Familiarity with chromatographic data systems, remote diagnostic tools, and manufacturer-specific software is typically required. Strong problem-solving skills, effective communication, and the ability to work independently are vital soft skills for this role. These competencies ensure timely troubleshooting, high customer satisfaction, and reliable maintenance of critical laboratory equipment in diverse remote settings.

What does a remote field service engineer HPLC do?

A Remote Field Service Engineer HPLC is responsible for installing, maintaining, troubleshooting, and repairing High-Performance Liquid Chromatography (HPLC) instruments for clients, often providing support remotely via phone or online communication. They guide customers through technical issues, perform software updates, and may help with application support to ensure optimal instrument performance. These engineers also document service activities, provide user training, and sometimes travel to customer sites when remote solutions are not possible. Their goal is to minimize instrument downtime and help laboratories run effective analyses.
What cities near Springfield, IL are hiring for Remote Field Service Engineer Hplc jobs? Cities near Springfield, IL with the most Remote Field Service Engineer Hplc job openings:
Remote Field Service Engineer Hplc jobs near you
Infographic showing various Remote Field Service Engineer Hplc job openings in Springfield, IL as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 27% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $70,587 per year, or $33.9 per hour.

Field Service Engineer 2

Dell, Inc.

Springfield, IL • On-site, Remote

$72K - $89K/yr

Full-time

Re-posted 4 days ago

Job description


Field Services Engineer 2
At Dell Technologies, we take pride in providing our customers with a quality of service that more than matches the quality of our products. Our Field Service team is integral to making sure the service to our customers is seamless, responsive and focused. Taking our technical skills to customer sites, we're responsible for everything from installation, configuration and integration, through to maintenance, troubleshooting and repair. Customers see us as a trusted liaison who can understand their precise needs on a host of admin and technical matters. We also work closely with our designers, solution managers and sales specialists to provide solutions.
Join us to do the best work of your career and make a profound social impact as a Field Service Engineer 2 on our Field Service Team in Ellendale, North Dakota.
Responsibilities
What you'll achieve
As a Field Service Engineer, you will collaborate with peers, apply technical expertise, diagnosis tools and analytical practices to resolve customer issues, taking care of our customers by delivering outstanding on-site support and creating a great customer experience.
You will:
  • Triage issues with direction from Dell support
  • Execute plan of action from Dell Domain Engineer/L3 - (communicate using Teams, Email, and Phone)
  • Document POA results, logs and service report (parts numbers/PPID of old/new parts replaced) to Dell via case email
  • Reseating parts, swap or replace parts, upgrading firmware as needed
  • Sever testing and validation (running diagnostics, capturing & uploading logs)

Qualifications
Take the first step towards your dream career
Every Dell Technologies team member brings something unique to the table. Here's what we are looking for with this role:
Essential Requirements:
  • 5+ years of professional experience, plus either an Associate's Degree in a technical discipline OR an equivalent combination of professional experience and education
  • Experience delivering technical Field Services supporting hardware and software at client sites
  • Experience in a customer facing role, including successfully reporting and presenting to all levels of the organization
  • Experience working in locations where client has a large, concentrated deployment of assets and experience with networking and Fiber
  • Must be able to lift a minimum of 50 lbs waist high to replace components on the server stacks

Desirable Requirements:
  • Dell EMC Proven Professional Specialist Level certification (1 or more: CPSD (Converged, Hyper Converged) and Server (PowerEdge)
  • Industry certifications CompTIA Certifications: Tech+, A+, Security+, Network+, etc. and Networking certifications CCNA or equivalent

Compensation
Dell is committed to fair and equitable compensation practices. The salary range for this position is $72,000 - $89,000.
Benefits and Perks of working at Dell Technologies
Your life. Your health. Supported by your benefits. You can explore the overall benefits experience that awaits you as a Dell Technologies team member - right now at MyWellatDell.com
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About DELL

Sourced by ZipRecruiter

Dell Technologies helps organizations and individuals build a brighter digital tomorrow. Our company is made up of more than 150,000 people, located in over 180 locations around the world. We're proud to be a diverse and inclusive team and have an endless passion for our mission to drive human progress.

Industry

Computer and computer peripheral equipment and software wholesalers

Company size

10,000+ Employees

Headquarters location

Round Rock, TX, US

Year founded

1984

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