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Remote Field Agent Jobs in Alabama (NOW HIRING)

Nttlimited

Your day at NTT DATA The Data Centre Remote Field Service Engineer (L1) is an entry level ... agent concepts, redundancy concepts and remote console architecture within supported technical ...

Nttlimited

$23/hr

Your day at NTT DATA The Data Centre Remote Field Service Engineer (L1) is an entry level ... agent concepts, redundancy concepts and remote console architecture within supported technical ...

DaVita, Inc.

Florence, AL - Hybrid/Remote (ESKD/CKD) This is a hybrid/remote , field based role requiring a ... Demonstrated experience and effectiveness in change agent role * Demonstrated knowledge and ...

ERM

Right of Way (ROW) Agent (Field Based)

Mobile, AL · On-site +1

$34.19 - $40.20/hr

Ability to work in remote locations for long periods of time; * Excellent interpersonal skills and ... Field Positions. For the Right of Way (ROW) Agent position, we anticipate the annual base pay of ...

ERM

$34.19 - $40.20/hr

Ability to work in remote locations for long periods of time; * Excellent interpersonal skills and ... Field Positions. For the Right of Way (ROW) Agent position, we anticipate the annual base pay of ...

Erm

Right of Way (ROW) Agent (Field Based)

Mobile, AL · On-site +1

$34.19 - $40.20/hr

Ability to work in remote locations for long periods of time; * Excellent interpersonal skills and ... Field Positions. For the Right of Way (ROW) Agent position, we anticipate the annual base pay of ...

InsuraTec

TeleSales Representative -Remote

Dothan, AL · Remote

With a supportive attitude, our leadership team educates and trains each diverse agent individually ... You will know that our team is 100% dedicated to our customers as well as our field force all ...

Quora

$139K - $168K/yr

At Poe, we use Machine Learning in various parts of the product - bot routing, agent flow, code ... D. in Computer Science, Engineering or a related technical field * Strong understanding of ...

Quora

$139K - $168K/yr

At Poe, we use Machine Learning in various parts of the product - bot routing, agent flow, code ... D. in Computer Science, Engineering or a related technical field * Strong understanding of ...

Quora

$139K - $168K/yr

At Poe, we use Machine Learning in various parts of the product - bot routing, agent flow, code ... D. in Computer Science, Engineering or a related technical field * Strong understanding of ...

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All JobsField Agent JobsRemote Field Agent JobsRemote Field Agent Jobs in Alabama

Remote Field Agent information

What is a remote field agent?

Remote Field Agents are professionals who perform fieldwork tasks such as data collection, inspections, customer service, or sales, but do so while managing their assignments from a remote location rather than a traditional office. They often travel to various sites or interact with clients in-person, but coordinate their schedules, report findings, and communicate with their employers or teams using digital tools. This role is common in industries like real estate, insurance, sales, or research, where on-site presence is needed but office attendance is not. The flexibility and autonomy of the position make it appealing for those who value independence and working outside a traditional office environment.

What are the key skills and qualifications needed to thrive as a remote field agent?

To thrive as a Remote Field Agent, you need strong problem-solving abilities, attention to detail, and a background in customer service or field operations, often supported by a relevant associate or bachelor's degree. Familiarity with CRM software, mobile communication tools, and GPS tracking systems is typically required. Excellent time management, self-motivation, and effective communication skills help agents work independently and adapt to diverse environments. These competencies are crucial for delivering reliable service, maintaining client satisfaction, and efficiently managing tasks while working remotely.

How does a remote field agent stay connected with their team and manage fieldwork efficiently?

As a Remote Field Agent, staying connected with your team is essential for effective communication and task coordination. Most organizations use digital tools such as mobile apps, video conferencing, and cloud-based reporting systems to keep everyone updated and streamline workflows. You'll often check in virtually with supervisors, collaborate with other agents, and submit reports or findings online. Balancing independent fieldwork with regular virtual meetings is key to ensuring productivity and alignment with organizational goals.

What is the difference between Remote Field Agent vs Remote Field Auditor?

AspectRemote Field AgentRemote Field Auditor
Required CredentialsBasic background in investigations or security, sometimes certifications in surveillance or securityAccounting, finance, or compliance certifications often preferred
Work EnvironmentRemote, often traveling to locations or conducting investigationsRemote, analyzing data and reports from various locations
Employer & IndustryPrivate investigation firms, insurance companies, security agenciesInsurance companies, financial institutions, compliance firms
Common Search & ComparisonYesYes

Remote Field Agents typically focus on investigations, surveillance, and security tasks, often requiring investigative skills and sometimes certifications. Remote Field Auditors mainly handle financial data, compliance checks, and audits, often needing accounting or finance credentials. Both roles are remote but differ in their core responsibilities and industry focus.

What are the most commonly searched types of Field Agent jobs in Alabama?

The most popular types of Field Agent jobs in Alabama are:

What are popular job titles related to Remote Field Agent jobs in Alabama?

For Remote Field Agent jobs in Alabama, the most frequently searched job titles are:

What job categories do people searching Remote Field Agent jobs in Alabama look for?

The top searched job categories for Remote Field Agent jobs in Alabama are:

What cities in Alabama are hiring for Remote Field Agent jobs?

Cities in Alabama with the most Remote Field Agent job openings:

Remote Field Agent jobs near you

Data Centre Remote Field Service Engineer (L1)

Nttlimited

Remote

Full-time

Posted 26 days ago

Job description

Continue to make an impact with a company that is pushing the boundaries of what is possible. At NTT DATA, we are renowned for our technical excellence, leading innovations, and making a difference for our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can continue to grow, belong, and thrive.
Your career here is about believing in yourself and seizing new opportunities and challenges. It's about expanding your skills and expertise in your current role and preparing yourself for future advancements. That's why we encourage you to take every opportunity to further your career within our great global team.

Your day at NTT DATA
The Data Centre Remote Field Service Engineer (L1) is an entry level engineering role, operating in region and responsible for providing a professional remote technical support service to clients by identifying and resolving technical incidents and problems.
Through pre-emptive service incident and resolution activities, this role will restore service to clients by driving incidents to an effective resolution and ensuring all requests, process events and resolution incidents result in zero missed service level agreement (SLA) conditions.

Key responsibilities:
  • Maintains the support process and ensures that requests for support are handled according to the procedures.
  • Uses service assurance software and tools to investigate and diagnose problems, collects performance statistics and creates reports, working with users, other staff and suppliers as appropriate.
  • Identifies and resolves problems following agreed procedures.
  • Carries out agreed maintenance tasks.
  • Ensures usage of knowledge articles in incident diagnosis and resolution and assist with updating as and when required.
  • Performs defined tasks to monitor service delivery against service level agreements and maintains records of relevant information.
  • Analyses service records against agreed service levels regularly to identify actions required to maintain or improve levels of service, and initiates or reports these actions.
  • Prioritises and diagnoses incidents according to agreed procedures.
  • Investigates causes of incidents and seeks resolution.
  • Escalates unresolved incidents and follows up until incident is resolved.
  • Provides service recovery, following resolution of incidents.
  • Documents and closes resolved incidents according to agreed procedures.
  • Maintains secure, accurate, complete, and current configuration on configuration items (CIs).
  • Applies tools, techniques and processes to track, log and correct information related to CIs, ensuring protection of assets and components from unauthorized change, diversion, and inappropriate use.
  • Remotely investigates and identifies root cause of incidents and assist with the implementation of agreed remedies and preventative measures.
  • Maintains knowledge of specific specialisms, provides detailed advice regarding their application.
  • Ensures efficient and comprehensive resolution of incidents, including ensuring that repairs are carried out by coordinating product requests, working with other team members.
  • Provides continuous feedback to clients and affected parties and update all systems, portals and ticketing tools as prescribed by standard operating procedures.
  • Identifies problems and errors prior to or when they occur.
  • Logs all such incidents in a timely manner with the required level of detail with all the necessary.
  • Cooperates with all stakeholders including client IT environments, vendors, carriers and colleagues to expedite diagnosis of errors and problems and to identify a resolution.

Knowledge, Skills and Attributes:
  • Ability to communicate and work across different cultures and social groups.
  • Ability to plan activities and projects well in advance and takes into account possible changing circumstances.
  • Ability to maintain a positive outlook at work.
  • Ability to work well in a pressurized environment.
  • Ability to work hard and put in longer hours when it is necessary.
  • Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting.
  • Ability to adapt to changing circumstances.
  • Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey.
  • Entry level knowledge of vendor technologies, such as (but not limited to) Cisco, EMC, Dell Avaya etc.
  • Entry level knowledge on management agent concepts, redundancy concepts and remote console architecture within supported technical domain.

Academic qualifications and certifications:
  • Bachelor's degree or equivalent in Information Technology or Computing or related field.
  • Associate level certification in different Data Centre technologies such as Cisco, NetApp, EMC- Ex: CCNA (DC) etc.

Required experience:
  • Entry level experience in call center routing technologies, voice over IP technologies, Security/firewalls, Networking (routing, switching, distribution, core and access layers) and IT infrastructure (storage, backup, computing, server virtualization and etc.).
  • Entry level experience in technical support to clients.
  • Entry level experience in diagnosis and troubleshooting.
  • Entry level experience providing remote support in Data Center technologies.
  • Entry level experience in relevant technology.

Workplace type:

On-site Working

Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Accelerate your career with us. Apply today

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