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Remote Federal Telework Jobs in Kansas (NOW HIRING)

LinTech Global

Help Desk Specialist IV

Lenexa, KS · Remote

This role supports a highly mobile federal workforce and requires strong experience supporting ... Support VIP users, teleworkers, travelers, and remote/offsite users requiring expedited or ...

Veterans Health Administration

Supply Technician

Topeka, KS · On-site +1

$41.40K - $66.67K/yr

... with federal purchasing card rules, regulations, and expenditure limits. * Contacting various ... Remote: This position is not authorized for Remote work. Telework: This position is NOT authorized ...

Defense Commissary Agency

Sales Store Checker

Leavenworth, KS · On-site +1

$17.47 - $21.46/hr

New federal employees will be fingerprinted. * Be able to obtain and maintain clearance eligibility ... Telework eligible : No Remote work eligible : No The following may result in a rating of ineligible.

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All JobsRemote Federal Telework JobsRemote Federal Telework Jobs in Kansas

Remote Federal Telework information

See Kansas salary details

$41K

$105.5K

$164.5K

How much do remote federal telework jobs pay per year?

As of May 31, 2026, the average yearly pay for remote federal telework in Kansas is $105,530.00, according to ZipRecruiter salary data. Most workers in this role earn between $84,700.00 and $123,100.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in a Remote Federal Telework position, and why are they important?

To thrive in a Remote Federal Telework position, you typically need strong organizational skills, attention to detail, and a background relevant to your federal role, often supported by a relevant degree or federal employment eligibility. Proficiency with virtual collaboration tools (such as Microsoft Teams, Zoom, and secure federal systems) and familiarity with government-specific software are important. Excellent communication, self-motivation, and time management are essential soft skills for independent productivity and effective remote teamwork. These combined abilities ensure accountability, data security, and high performance when working outside a traditional federal office environment.

How does collaboration typically work for employees in a Remote Federal Telework position?

In a Remote Federal Telework position, collaboration is primarily facilitated through secure digital platforms such as email, video conferencing, and project management tools approved for federal use. While you may not have daily face-to-face interactions, regular virtual meetings and scheduled check-ins with your team and supervisors are common. Effective communication and proactive engagement are key to ensuring everyone stays aligned with project goals and timelines. Additionally, federal agencies often provide training and resources to support remote teamwork and maintain productivity.

What is a Remote Federal Telework job?

A Remote Federal Telework job is a position with a federal government agency that allows employees to perform their work duties from a location outside of a traditional government office, often from home or another approved remote site. These jobs are designed to provide flexibility for employees while maintaining productivity and compliance with federal guidelines. Telework opportunities can vary by agency and job role, but generally require reliable internet access, secure communication tools, and adherence to specific telework policies. Employees in these roles typically collaborate with their teams virtually and may occasionally be required to report in person for certain meetings or tasks.

What is the difference between Remote Federal Telework vs Remote Federal Customer Service Representative?

AspectRemote Federal TeleworkRemote Federal Customer Service Representative
CredentialsVaries by agency, often requires security clearances or specific certificationsTypically requires customer service experience and federal agency knowledge
Work EnvironmentHome-based, federal government systems, secure networksHome-based, federal agency contact centers, secure communication channels
Employer & IndustryFederal government agencies, various departmentsFederal agencies providing customer support services
Search & Comparison IntentUnderstanding telework options within federal jobsComparing federal customer service roles with telework options

Remote Federal Telework involves working remotely for federal agencies across various roles, often requiring security clearances. Remote Federal Customer Service Representatives specifically handle customer inquiries for federal agencies, focusing on communication skills and federal knowledge. Both roles are home-based and serve federal entities, but they differ in job functions and credential requirements.

What job categories do people searching Remote Federal Telework jobs in Kansas look for? The top searched job categories for Remote Federal Telework jobs in Kansas are:
What cities in Kansas are hiring for Remote Federal Telework jobs? Cities in Kansas with the most Remote Federal Telework job openings:
Remote Federal Telework jobs near you
Infographic showing various Remote Federal Telework job openings in Kansas as of May 2026, with employment types broken down into 2% Internship, 19% Full Time, 64% Part Time, and 15% Contract. Highlights an 86% Physical, 3% Hybrid, and 11% Remote job distribution, with an average salary of $105,530 per year, or $50.7 per hour.
Help Desk Specialist IV

Help Desk Specialist IV

LinTech Global

Lenexa, KS • Remote

Full-time

Medical, Life, Retirement, PTO

Posted 18 days ago

Job description

Dexian Government Solutions is recruiting for a Help Desk Specialist IV to support our proposal effort for the EPA Multi-Regional Information Technology Support Services Region 7 contract in Lenexa, Kansas.

Position Overview:

The Help Desk Specialist IV serves as the Service Management Lead and senior technical escalation authority supporting EPA Region 7 IT operations. This role provides operational oversight for regional service desk fulfillment activities, incident escalation management, SLA monitoring, technical troubleshooting, and customer support operations across multiple EPA Region 7 support locations.

This position focuses primarily on regional deskside support operations, incident escalation management, and onsite technical support rather than traditional call-center-only support. This role supports a highly mobile federal workforce and requires strong experience supporting enterprise IT environments, remote users, and ITIL-aligned service management operations.

Job Duties:

  • Assist with supervision of day-to-day operations supporting regional IT service desk and deskside support activities.
  • Identify, research, troubleshoot, and resolve complex technical problems and escalated incidents.
  • Create, manage, and maintain escalation procedures to ensure service levels and operational performance are maintained.
  • Document, track, monitor, and manage incidents through resolution utilizing EPA enterprise ITSM tools.
  • Develop, maintain, and quarterly update documented SOPs for all key tasks
  • Support operational reporting activities, including SLA tracking, incident metrics, trend analysis, and customer service reporting.
  • Provide technical leadership and guidance to Regional IT Support Specialists and support personnel.
  • Support VIP users, teleworkers, travelers, and remote/offsite users requiring expedited or specialized support.
  • Perform deskside support, endpoint troubleshooting, hardware/software support, mobility support, and remote support activities.
  • Support AV/VTC operations, conference room support, peripheral device support, and user setup activities.
  • Support inventory management, equipment tracking, hardware deployments, and lifecycle management activities.
  • Support onboarding activities including new user setup, telecommunication support, and endpoint configuration.
  • Coordinate and support EPA cybersecurity and compliance requirements, including annual security training, Rules of Behavior compliance, and FISMA-related support activities.
  • Participate in root cause analysis and continuous service improvement initiatives to improve operational performance and user satisfaction.
  • Support emergency operations, COOP activities, and surge support requirements as needed.
  • Ensure compliance with EPA operational policies, service management procedures, and federal security requirements.

Preferred Qualifications and Experience:

  • Experience supporting EPA or other Civilian Federal agency IT environments.
  • Experience supporting ITIL-aligned service management operations.
  • Familiarity with Microsoft SCCM, Bomgar, endpoint management, and enterprise remote support tools.
  • Experience supporting AV/VTC technologies and conference room systems.
  • Experience supporting inventory management and asset lifecycle management processes.
  • Experience supporting VIP customer environments.
  • ITIL 4 Certification

Required Qualifications:

  • 6+ years of experience supporting enterprise IT service desk, deskside support, or endpoint support operations.
  • 2+ years of experience supporting IT service management or operational leadership functions.
  • Demonstrated experience troubleshooting and resolving complex technical issues in enterprise environments.
  • Experience supporting geographically dispersed users, teleworkers, and remote workforce operations.
  • Demonstrated experience utilizing ITSM platforms and incident management processes.
  • Experience supporting SLA-driven operational environments.
  • Experience with ServiceNow for incident management
  • Demonstrated familiarity with Federal IT security requirements and operational compliance requirements.
  • Strong customer service, communication, and technical troubleshooting skills.
  • Ability to prioritize workload, manage escalations, and operate effectively in a fast-paced support environment.

Education Requirements: Bachelor's degree from an accredited College or University.

Clearance Requirements: a Tier 4 Public Trust (High Risk/Sensitive) is required to Start.


Company Description

Dexian Government Solutions is an award-winning ISO 9001:2015 certified, business and GSA contract holder providing diversified Information Technology services to both Civilian and Defense agencies. Services include Software Development, Systems Integration, Data Management, Project Management, Operations & Maintenance, Cybersecurity, and Training and Audio/Visual (AV) Solutions. Dexian Government Solutions has received several recognitions, including rankings on "Top 50 Companies to Watch", Washington Technology's Annual "FAST 50", and Inc. 500's List of "Fastest Growing Private Companies". The Dexian Government Solutions team is comprised of individuals who are dedicated to the success and sustainability of our customers and their missions. Our combination of technical expertise, big business experience, and small business agility allows us to promptly provide our customers with exceptional IT and engineering solutions.

Benefits

Our robust benefits package includes Open Paid Time Off, 11 Federal Paid Holidays & 5 Paid Sick Days, Company-paid Life/AD&D, Company-paid Short Term and Long-Term Disability, Health Insurance with Company Contribution, 401k Plan with Company Match, Employee Recognition Program, opportunity for Employee Referral Bonus, opportunity for annual Performance Bonus and much more!

EEO Statement

Dexian Government Solutions is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment is decided based on qualifications, merit, and business need.

All applicants will be considered for employment without attention to race, religion, color, national origin, ancestry, physical or mental disability, medical condition, pregnancy (including childbirth, lactation and related medical conditions), marital status, genetic information (including characteristics and testing), gender, sexual orientation, gender identity or expression, military and veteran status, or any other status protected under federal, state, or local law in the locations where we operate.

If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact Human Resources. The Company invites any applicant and/or employee to review the Company's written Affirmative Action Plan. This plan is available for inspection upon request.

http://Lintechglobal.com/wp-content/uploads/2017/09/poster_screen_reader_optimized.pdf


This role requires customer approval, suitability to hold a public trust and successful completion of a preemployment background screening.  

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