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Remote Federal Government Call Center Jobs in Bothell, WA

Contract Administrator

Bellevue, WA ยท Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Remote Responsibilities * Support increasingly complex procurement and subcontract management duties, including federal government contracting. * Manage procurement activities with a focus on ...

Contract Administrator

Bellevue, WA ยท Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Remote Responsibilities * Support increasingly complex procurement and subcontract management duties, including federal government contracting. * Manage procurement activities with a focus on ...

Contract Administrator

Bellevue, WA ยท Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Remote Responsibilities * Support increasingly complex procurement and subcontract management duties, including federal government contracting. * Manage procurement activities with a focus on ...

Be Seen First

Remote Client Sales Representative - Training Provided

Seattle, WA ยท Remote

$60K - $80K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Remote Client Sales Representative - Training Provided Remote (U.S. or Canada) | Full-Time | ... call center, or other client-facing experience is helpful, but not required. What You'll Need

Power BI Developer1 (Remote)

Seattle, WA ยท Remote

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Remote (U.S. preferred) Experience Level: 5-7+ years Citizenship: U.S. Citizen/Green Card, no 3rd ... Experience with federal government reporting projects * Background in Supply Chain, Logistics, or ...

Fully Remote (U.S.) Reports To: Care Navigator Supervisor Pay: $22.00 per hour Classification: Non ... What You Bring * 2+ years of professional experience in a healthcare call center or patient facing ...

Care Navigator, Level 1

Seattle, WA ยท On-site +1

$22/hr

Fully Remote (U.S.) Reports To: Care Navigator Supervisor Pay: $22.00 per hour Classification: Non ... What You Bring * 2+ years of professional experience in a healthcare call center or patient facing ...

Fully Remote (U.S.) Reports To: Care Navigator Supervisor Pay: $22.00 per hour Classification: Non ... What You Bring * 2+ years of professional experience in a healthcare call center or patient facing ...

Psychiatrist (Remote)

Bellevue, WA ยท Remote

$325K - $375K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Minimal administrative burden in a fully remote, outpatient model What your day-to-day practice ... E-Verify Talkiatry participates in E-Verify and will provide the federal government with your Form ...

Psychiatrist (Remote)

Silverdale, WA ยท Remote

$325K - $375K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Minimal administrative burden in a fully remote, outpatient model What your day-to-day practice ... E-Verify Talkiatry participates in E-Verify and will provide the federal government with your Form ...

Psychiatrist (Remote)

Bremerton, WA ยท Remote

$325K - $375K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Minimal administrative burden in a fully remote, outpatient model What your day-to-day practice ... E-Verify Talkiatry participates in E-Verify and will provide the federal government with your Form ...

Showing results 21-40

Remote Federal Government Call Center information

See Bothell, WA salary details

$12

$20

$27

How much do remote federal government call center jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for remote federal government call center in Bothell, WA is $20.02, according to ZipRecruiter salary data. Most workers in this role earn between $17.21 and $21.49 per hour, depending on experience, location, and employer.

What is a remote federal government call center?

A Remote Federal Government Call Center job involves providing customer service and support for federal agencies while working from home or another remote location. Employees handle inquiries, provide information, and assist callers regarding government programs, benefits, or services. These positions require strong communication skills, knowledge of federal agency procedures, and the ability to use specialized software for managing calls and records. Remote call center agents often follow strict privacy and security protocols due to the sensitive nature of the information they handle.

What are the key skills and qualifications needed to thrive as a remote federal government call center representative, and why are they important?

To thrive as a Remote Federal Government Call Center Representative, you need strong customer service skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and sometimes federal security clearances are typically required. Excellent verbal communication, patience, and the ability to remain calm under pressure are standout soft skills for this role. These competencies are essential to ensure accurate information delivery, maintain compliance with federal protocols, and provide efficient support to citizens.

What are some common challenges faced when working in a remote federal government call center, and how can I prepare for them?

Working in a remote federal government call center often involves managing a high volume of inquiries from citizens, which can sometimes be repetitive or emotionally challenging. You may also need to quickly learn and adapt to complex federal policies and procedures, while maintaining clear communication and empathy. Staying organized, utilizing available training resources, and developing strong time management skills are key to overcoming these challenges. Additionally, being proactive in seeking support from your supervisors and collaborating with teammates through virtual channels can help ensure success.

What is the difference between Remote Federal Government Call Center vs Remote Customer Service Representative?

AspectRemote Federal Government Call CenterRemote Customer Service Representative
CredentialsTypically requires security clearance and federal-specific trainingGenerally requires customer service experience and basic computer skills
Work EnvironmentGovernment facilities or secure remote setups, adhering to strict protocolsVarious industries, often in corporate or private sectors, with flexible remote setups
Employer & IndustryFederal government agenciesPrivate companies, retail, tech, and service industries
Search & Comparison IntentUnderstanding federal-specific roles, security, and credentialsGeneral customer service roles, flexibility, and industry options

The Remote Federal Government Call Center involves working for government agencies with security clearances and federal protocols, whereas Remote Customer Service Representatives serve private sector clients with a focus on customer support. Both roles require communication skills but differ in credentials, work environment, and employer type.

What are popular job titles related to Remote Federal Government Call Center jobs in Bothell, WA?

For Remote Federal Government Call Center jobs in Bothell, WA, the most frequently searched job titles are:

What job categories do people searching Remote Federal Government Call Center jobs in Bothell, WA look for?

The top searched job categories for Remote Federal Government Call Center jobs in Bothell, WA are:

What cities near Bothell, WA are hiring for Remote Federal Government Call Center jobs?

Cities near Bothell, WA with the most Remote Federal Government Call Center job openings:

Contract Administrator

System One

Bellevue, WA โ€ข Remote

Contractor

Medical, Dental, Vision, Life, Retirement

Re-posted 11 days ago


Job description

Job Title: Contract Administrator Type: Long-term Contract Contractor Work Model: Remote

Responsibilities

  • Support increasingly complex procurement and subcontract management duties, including federal government contracting.
  • Manage procurement activities with a focus on performance, change control, quality, cost, and schedule management.
  • Work with Requestors to understand procurement requirements and review statements of work and specifications.
  • Select appropriate Terms and Conditions for each procurement and collaborate with Legal to negotiate Supplier exceptions.
  • Perform market research to identify potential suppliers and prepare/manage pre-award activities such as RFP, RFQ, and EOI, including site visits.
  • Conduct price analyses and ensure funding approval prior to entering contractual agreements.
  • Issue purchase orders and monitor order progress to ensure on-time delivery.
  • Manage post-award activities emphasizing performance, change control, quality, cost, and schedule.
  • Verify receipt of items, resolve receipt/invoice discrepancies, and maintain complete procurement records.
  • Collaborate with the larger Supply Management team for contract review and negotiation support.
  • Perform other procurement and contracting duties as assigned, including federal government contracting.

Requirements

  • Bachelor's degree or higher in Business, Supply Chain, or related field.
  • Minimum of 4 years’ experience in Procurement and Contract Management.
  • Experience with client and supplier relations, and federal government contracting (DOE, DOD preferred).
  • Strong understanding of quality assurance and export control requirements.
  • Experience with purchasing fabricated equipment, IT software, and commercial items.
  • Excellent organizational skills and ability to work collaboratively in a team environment.
  • Strong communication skills, demonstrating trust, integrity, openness, and respect.
  • Ability to work in a fast-paced environment and produce quality work.
  • Military or nuclear experience is a plus.
  • Technical background preferred and experience with export control and quality assurance a plus.
  • Physical ability to sit/stand for extended periods, lift up to 25 pounds, and work in a standard environment; travel up to 5%.

System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

Ref: #161-Managed Staffing Charlotte