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Remote Facebook Customer Service Jobs in Cornwall, ON

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Remote Facebook Customer Service information

What is the difference between Remote Facebook Customer Service vs Remote Social Media Customer Support?

AspectRemote Facebook Customer ServiceRemote Social Media Customer Support
CredentialsBasic customer service skills, familiarity with Facebook platformSimilar skills, often with additional social media platform knowledge
Work EnvironmentRemote, primarily using Facebook tools and chatRemote, managing multiple social media channels
Employer & IndustryCompanies using Facebook for customer engagementBrands across industries managing multiple social media platforms
Search & Comparison IntentPeople comparing Facebook-specific support rolesPeople exploring broader social media support jobs

Remote Facebook Customer Service focuses on assisting customers via Facebook's platform, while Remote Social Media Customer Support involves managing multiple social media channels. Both roles require strong communication skills and familiarity with social media tools, but the latter offers broader platform exposure.

Does Facebook hire remote workers?

Facebook, now part of Meta, offers remote customer service roles, including positions like Facebook Customer Service representatives. These jobs typically require strong communication skills and familiarity with social media platforms, and they may be available in various locations depending on the company's current hiring needs.

What are popular job titles related to Remote Facebook Customer Service jobs in Cornwall, ON?

For Remote Facebook Customer Service jobs in Cornwall, ON, the most frequently searched job titles are:

What cities near Cornwall, ON are hiring for Remote Facebook Customer Service jobs?

Cities near Cornwall, ON with the most Remote Facebook Customer Service job openings:

Infographic showing various Remote Facebook Customer Service job openings in Cornwall, ON as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution.

Remote Customer Success & Support Specialist (HighLevel Required)

Connection Inc.

Hamilton, ON • Remote

CA$50K - CA$60K/yr

Full-time

Posted 19 days ago


Job description

Job Description
Do you love helping people, building strong client relationships, and delivering exceptional customer service? Have you worked in a digital marketing or mortgage environment?

Connection Inc. is growing, and we're hiring a Remote Customer Success & Support Specialist to deliver a world-class client experience and help our clients succeed.

What You'll Do

  • Respond to inbound client support requests (FreshDesk)
  • Support Clients in cutting-edge AI technology (we train you)
  • Make proactive outbound client check-ins via phone, SMS, and email
  • Support clients inside HighLevel, including onboarding, workflows, and automations
  • Help build customer "delight" and follow-up sequences
  • Communicate internally via Slack

Required Experience
✅ HighLevel experience (REQUIRED)
✅ Strong communication, written and verbal
✅ Confident on camera for client Zoom calls
✅ Organized, proactive, and tech-savvy


Tools You'll Use
HighLevel, FreshDesk, Google Workspace, Zoom, Slack, Canva, Facebook, Claude, Open-AI


Company Description

At Connection Inc. we are helping create the future of the mortgage industry by helping our clients successfully implement A.I. The Loan Officer CRM. Providing database marketing and appointment setting services and digital marketing that gets results. We also provide the coaching, support and accountability that help keep our clients motivated and getting results.