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Remote Facebook Customer Service Jobs in Colorado

PIIAC

Customer Service Representative

Denver, CO · On-site +1

$17 - $22/hr

The Customer Service Representative at Insurance Design & Placement is responsible for maintaining ... This is a remote position. Compensation: $17.00 - $22.00 per hour YOUR FUTURE as an Independent ...

American Income Life Insurance Company

$90K - $120K/yr

Professionals with experience in customer service, sales, or consulting (preferred, not required ... for our remote-first team. Ready to grow a meaningful career on your terms? Apply today and ...

HB Travels

Customer Care Specialist - Remote

Denver, CO · Remote

$17.50 - $23.25/hr

We are looking for a compassionate and service-oriented Customer Care Specialist to provide ... Remote Environment: Provide customer care remotely * Flexible Scheduling: Organize your ...

New

ECP

Customer Support Representative (Remote)

Denver, CO · Remote

$17.50 - $22.50/hr

Customer Service Experience * Software experience, experience with eMARs, EHRs or other healthcare ... A remote work environment that is compliant with cybersecurity and other company workplace policies

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All JobsFacebook Customer Service JobsRemote Facebook Customer Service JobsRemote Facebook Customer Service Jobs in Colorado

Remote Facebook Customer Service information

What is the difference between Remote Facebook Customer Service vs Remote Social Media Customer Support?

AspectRemote Facebook Customer ServiceRemote Social Media Customer Support
CredentialsBasic customer service skills, familiarity with Facebook platformSimilar skills, often with additional social media platform knowledge
Work EnvironmentRemote, primarily using Facebook tools and chatRemote, managing multiple social media channels
Employer & IndustryCompanies using Facebook for customer engagementBrands across industries managing multiple social media platforms
Search & Comparison IntentPeople comparing Facebook-specific support rolesPeople exploring broader social media support jobs

Remote Facebook Customer Service focuses on assisting customers via Facebook's platform, while Remote Social Media Customer Support involves managing multiple social media channels. Both roles require strong communication skills and familiarity with social media tools, but the latter offers broader platform exposure.

Does Facebook hire remote workers?

Facebook, now part of Meta, offers remote customer service roles, including positions like Facebook Customer Service representatives. These jobs typically require strong communication skills and familiarity with social media platforms, and they may be available in various locations depending on the company's current hiring needs.

What are the most commonly searched types of Facebook Customer Service jobs in Colorado?

The most popular types of Facebook Customer Service jobs in Colorado are:

What job categories do people searching Remote Facebook Customer Service jobs in Colorado look for?

The top searched job categories for Remote Facebook Customer Service jobs in Colorado are:

What cities in Colorado are hiring for Remote Facebook Customer Service jobs?

Cities in Colorado with the most Remote Facebook Customer Service job openings:

Remote Facebook Customer Service jobs near you

Customer Service Representative

PIIAC

Denver, CO • On-site, Remote

$17 - $22/hr

Part-time

Re-posted 12 days ago

Job description


The Customer Service Representative at Insurance Design & Placement is responsible for maintaining solid customer relationships by handling customer inquiries and concerns with accuracy and professionalism.
Responsibilities
  • Provide daily service to existing clients related to policy changes, certificates of insurance, billing, audit, claims, carrier inspections, etc. Forward any client questions regarding policy changes to the producer.
  • Triage documents from carriers verifying the accuracy, facilitating corrections, as needed, and forwarding to the producer/agency owner for processing where needed.
  • Process basic renewals which require no remarketing or explanations of change in coverage.
  • Manage day-to-day customer service database (AMS360) and file database (Dropbox) by facilitating policy download and upload, endorsement and audit updates in the system, and notation of all client interactions.
  • Support producer to understand potential client or remarketing needs, gather necessary data, input data in carrier quoting systems, and draft proposals.
  • Identify content for quarterly client newsletter and manage and facilitate newsletter publication and newsletter social media sharing.

Qualifications
  • Associate or Bachelor's Degree
  • Previous experience working with CEOs, presidents, or executive-level staff at small businesses and nonprofits.
  • Knowledge of or ability to learn insurance products and usages, rating procedures, underwriting procedures, coverages, and industry operations.
  • Demonstrate strong customer focus and an excellent phone manner; display strong written and verbal communication skills.
  • Possess a sense of urgency, attention to detail, organization, multi-tasking, and follow-up skills, and the ability to handle difficult situations with customers and understanding of when to escalate or seek help to handle difficult situations.
  • Computer proficiency. Previous experience with Dropbox and Microsoft Outlook, on a professional basis. Ability to quickly learn new software. Previous experience working with VOIP or telephony products is preferred.

Benefits/Perks
  • Competitive Pay- higher pay available to individuals currently insurance licensed and/or with previous experience working with AMS360.
  • Option to Work Remotely- after successful completion of 90-day probationary period employee has the option to work from home
  • Transit Subsidy- monthly RTD pass available to those who use transit and choose to work in the office
  • Professional Development- it is the intent that a person who performs successfully in this position would be eligible for promotion to full-time Account Manager position within 18 months.
  • Educational subsidy- after successful completion of 90-day probationary period employee will be required to pursue insurance licensing at the expense of the Insurance Design & Placement.

This is a remote position.
Compensation: $17.00 - $22.00 per hour
YOUR FUTURE as an Independent Insurance Agent Starts Here
If you're looking for a career that offers flexibility, job stability, strong compensation, and more, then you've come to the right place! Working with a PIIAC member agency is a great career choice!
The Mission of Professional Independent Insurance Agents of Colorado (PIIAC) is to advance, foster and protect Independent Insurance Agents throughout Colorado. Working with them to achieve their professional development goals, advocacy, and regulatory goals, and to provide their Independent Insurance Agency with a suite of products and services that will create a mutually beneficial environment for members while maintaining the highest ethical business standards.
With an upcoming worker shortage in the insurance industry due to the retirement of many veteran insurance agents, the demand for insurance professionals is growing every day! Is this career right for you?
This employment opportunity is available at the organization listed at the top of this page. Your application will go directly to them and all hiring decisions will be made by their management. All inquiries should be made directly with the organization that posted this employment opportunity.

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