Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to ...
Quick apply
Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to ...
Quick apply
Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to ...
$12.95 - $14.31
6% of jobs
$14.31 - $15.68
5% of jobs
$16.36 is the 25th percentile. Wages below this are outliers.
$15.68 - $17.04
27% of jobs
The median wage is $18.04 / hr.
$17.04 - $18.41
16% of jobs
$18.41 - $19.77
11% of jobs
$19.77 - $21.14
4% of jobs
$21.14 - $22.50
2% of jobs
$23.32 is the 75th percentile. Wages above this are outliers.
$22.50 - $23.86
5% of jobs
$23.86 - $25.23
7% of jobs
$25.23 - $26.59
8% of jobs
$26.59 - $27.96
7% of jobs
$12
$19
$27
A Remote Export job involves managing the exportation of goods and services from one country to another while working remotely. Responsibilities may include coordinating shipments, handling documentation, ensuring compliance with international trade regulations, and communicating with suppliers and buyers. This role often requires knowledge of logistics, customs requirements, and foreign trade policies. It is ideal for professionals with experience in supply chain management, international business, or export operations.
Remote Export professionals often encounter challenges such as navigating complex international regulations, managing time zone differences with overseas clients, and ensuring seamless coordination with suppliers and shipping partners. To address these, they stay up-to-date with export compliance requirements, use digital tools for real-time collaboration, and develop strong communication channels to bridge geographic gaps. Proactive problem-solving and adaptability are essential, especially when dealing with unexpected customs delays or shifting trade policies. Most Remote Export teams also foster a collaborative environment, encouraging knowledge-sharing and teamwork to overcome logistical and regulatory hurdles together.
To thrive as a Remote Export professional, you need a strong understanding of international trade regulations, logistics coordination, and foreign market requirements, often supported by a background in business, international trade, or logistics management. Familiarity with export documentation software, ERP systems, and compliance platforms, as well as certifications like Certified Export Specialist (CES), are highly beneficial. Excellent communication, problem-solving abilities, and cultural sensitivity are key soft skills for managing global client relationships and navigating cross-border challenges. These skills ensure efficient, compliant, and successful export operations while fostering trust and collaboration with international partners.

$14/hr
Full-time
Re-posted 10 days ago
Overview
MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs.
At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.
We are seeking a dedicated and customer-focused Customer Service Representative to join our team. In this role, you will be responsible for handling customer inquiries, providing accurate information, resolving issues efficiently, and ensuring a positive customer experience. If you have excellent communication skills, a problem-solving mindset, and the ability to thrive in a high-energy setting, we encourage you to apply.
To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test.
Responsibilities
Key Responsibilities:
Qualifications
WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?
All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: