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Remote Export Jobs in Federal Way, WA (NOW HIRING)

ThinkReservations

Customer Support Representative

Seattle, WA · Remote

$16.50 - $22.25/hr

Job Overview: We're looking for a Customer Support Representative to join our fully-remote team. This is the ideal role for an exceptional communicator who excels at improving a situation, can ...

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All JobsExport JobsRemote Export JobsRemote Export Jobs in Federal Way, WA

Remote Export information

See Federal Way, WA salary details

$16

$26

$36

How much do remote export jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for remote export in Federal Way, WA is $26.06, according to ZipRecruiter salary data. Most workers in this role earn between $21.49 and $31.92 per hour, depending on experience, location, and employer.

What is a remote export?

A Remote Export job involves managing the exportation of goods and services from one country to another while working remotely. Responsibilities may include coordinating shipments, handling documentation, ensuring compliance with international trade regulations, and communicating with suppliers and buyers. This role often requires knowledge of logistics, customs requirements, and foreign trade policies. It is ideal for professionals with experience in supply chain management, international business, or export operations.

What skills and qualifications are needed for a remote export?

To thrive as a Remote Export professional, you need a strong understanding of international trade regulations, logistics coordination, and foreign market requirements, often supported by a background in business, international trade, or logistics management. Familiarity with export documentation software, ERP systems, and compliance platforms, as well as certifications like Certified Export Specialist (CES), are highly beneficial. Excellent communication, problem-solving abilities, and cultural sensitivity are key soft skills for managing global client relationships and navigating cross-border challenges. These skills ensure efficient, compliant, and successful export operations while fostering trust and collaboration with international partners.

What are common challenges faced by remote export professionals, and how do they address them?

Remote Export professionals often encounter challenges such as navigating complex international regulations, managing time zone differences with overseas clients, and ensuring seamless coordination with suppliers and shipping partners. To address these, they stay up-to-date with export compliance requirements, use digital tools for real-time collaboration, and develop strong communication channels to bridge geographic gaps. Proactive problem-solving and adaptability are essential, especially when dealing with unexpected customs delays or shifting trade policies. Most Remote Export teams also foster a collaborative environment, encouraging knowledge-sharing and teamwork to overcome logistical and regulatory hurdles together.

What are the most commonly searched types of Export jobs in Federal Way, WA?

The most popular types of Export jobs in Federal Way, WA are:

What are popular job titles related to Remote Export jobs in Federal Way, WA?

For Remote Export jobs in Federal Way, WA, the most frequently searched job titles are:

What job categories do people searching Remote Export jobs in Federal Way, WA look for?

The top searched job categories for Remote Export jobs in Federal Way, WA are:

What cities near Federal Way, WA are hiring for Remote Export jobs?

Cities near Federal Way, WA with the most Remote Export job openings:

Remote Export jobs near you
Infographic showing various Remote Export job openings in Federal Way, WA as of August 2026, with employment types broken down into 86% Full Time, 8% Part Time, 2% Contract, and 4% Nights. Highlights an 90% Physical, 4% Hybrid, and 6% Remote job distribution, with an average salary of $54,214 per year, or $26.1 per hour.

Customer Support Representative

ThinkReservations

Seattle, WA • Remote

$16.50 - $22.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 15 days ago

Job description

Position Customer Support Representative

FLSA Classification: Hourly, Non-Exempt

Reports to: Director, Customer Success

Schedule: Monday - Friday during regular business hours in your timezone

States Eligible for Hire: AK, AR, CO, DE, FL, ME, MA, MI, MN, NY, OH, OK, PA, SC, TX, UT, VA, WA

Who We Are:

ThinkReservations is one of the leading hospitality technology platforms in the United States. With more than 2,000 businesses using our property management system, channel manager, booking engine, website design and digital marketing services, we are focused on bringing innovative tools and functionality that will allow our customers to pursue growth and deliver exceptional guest experiences. At ThinkReservations, we work together every day to be the top of mind choice in our industry as the all-in-one solution for our customers.

Job Overview:

We’re looking for a Customer Support Representative to join our fully-remote team. This is the ideal role for an exceptional communicator who excels at improving a situation, can consistently keep a calm presence, and is fiercely passionate about going the extra mile to make customers’ lives better.

Job Responsibilities:
  • Support our clients via telephone, email, and online chat, to assist clients with queries, concerns, feedback, and issues in a warm, courteous, and professional manner.
  • Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
  • Identify and employ the most efficient way to resolve concerns within set SLAs.
  • Ensure that appropriate changes are made to resolve customers' problems.
  • Deescalate challenging situations and interactions to defuse situations to best help the client find a resolution or the best path forward.
  • Set and maintain appropriate expectations and provide a consistent experience for clients that align with our support and services offered.
  • Ensure customer satisfaction with our products, services, support, and facilitate consistent positive interactions with our clients and partners.
  • Prioritize urgent and timesensitive issues and collaborate with internal teams to resolve the situation to the client’s satisfaction within set SLAs.
  • Assist clients with connecting integrations offered through our product.
  • Assist clients with connecting 3rd party systems to our Channel Manager.
  • Troubleshoot and help find resolutions with issues related to our products, services, and integrations.
  • Stay updated and knowledgeable on our products and services.
  • Manage administrative components of client accounts such as, but not limited to, updating client records and recording accurate and detailed notes.
  • Maintain favorable metrics in handling tickets, calls, and customer satisfaction.
    • Preferred Qualifications:
  • 1+ year of experience with customer support or customer success, preferably in a B2B environment
  • 1+ years of experience working with lodging property management software is preferred
  • Strong listening and reading comprehension skills as well as the ability to relay information effectively in both oral and written form.
  • A penchant for empathy, patience, and service with a customer focused mindset.
  • Demonstrated experience solving complex problems through troubleshooting and appropriate decision making.
  • Exceptional time management skills with the ability to manage your own schedule to prioritize effectively and deliver results.
  • Ability to adapt to changing situations and client needs and maintain composure and professionalism during customer interactions.
  • Experience with Customer Support Software, Project Management Software, Multimedia Conferencing Software, and Office Productivity Software a plus. Knowledge and handson experience with SalesForce a plus.
  • Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
  • Professional proficiency in English written and oral communication is a must.
  • An area in your home with limited distractions that can act as a home office.
  • Able to work oncall shifts
    • What ThinkReservations Can Offer You:
  • Remote first working environment
  • Company Medical Insurance We cover 100% of the employee only premium on the base plan!
  • Dental, Vision, Short Term Disability, and Life Insurance available at a group rate
  • 15 days PTO which increases throughout your tenure!
  • Paid Sick Time that is accrued per biweekly pay period
  • 8 Paid Company Holidays
  • Bereavement, Voting and Parental Leave
  • Access to 401K Company Plan
  • Equipment stipend to help you set up your home office!
  • A company provided computer with any associated technical equipment such as keyboard, mouse, external monitor, etc.