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Remote Expedia Call Center Jobs in Kansas (NOW HIRING)

MCI Careers

Contact CenterRepresentative

Wichita, KS · Remote

$11.50 - $15/hr

... call center footprint and operations that extend across multiple countries. We deliver Customer ... Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies ...

MCI Careers

Contact CenterRepresentative

Wichita, KS · Remote

$11.50 - $15/hr

... call center footprint and operations that extend across multiple countries. We deliver Customer ... Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies ...

Liveops

Remote Customer Service Representative

Olathe, KS · Remote

$20/hr

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Experience with inbound/outbound customer support; call center experience is a plus. Hours * Choose ...

Liveops

Remote Customer Service Representative

Topeka, KS · Remote

$20/hr

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Experience with inbound/outbound customer support; call center experience is a plus. Hours * Choose ...

SYS Integration

Contact Center Representative

Wichita, KS · Remote

$16 - $20.50/hr

This remote Contact Center Representative (CSR) position will be in support of a government agency ... At least six (6) months of customer service required; call center experience preferred. * Must be a ...

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Remote Expedia Call Center information

Does Expedia hire remote workers?

Expedia offers remote call center positions, including roles such as customer service representatives. These jobs typically require strong communication skills, computer proficiency, and the ability to work independently in a home environment. Remote positions at Expedia are often available on a full-time basis and may require specific scheduling or training.
What are popular job titles related to Remote Expedia Call Center jobs in Kansas? For Remote Expedia Call Center jobs in Kansas, the most frequently searched job titles are:
What job categories do people searching Remote Expedia Call Center jobs in Kansas look for? The top searched job categories for Remote Expedia Call Center jobs in Kansas are:
What cities in Kansas are hiring for Remote Expedia Call Center jobs? Cities in Kansas with the most Remote Expedia Call Center job openings:
Remote Expedia Call Center jobs near you
Infographic showing various Remote Expedia Call Center job openings in Kansas as of August 2026, with employment types broken down into 88% Full Time, and 12% Contract. Highlights an 100% Remote job distribution.

Bilingual Federal Call Center Agent (Spanish)

MCI Careers

Wichita, KS • Remote

$22.56/hr

Full-time

Re-posted 9 days ago

Job description

Overview

MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs.

At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.

We are seeking dedicated and compassionate Bilingual Call Center Agent (Spanish) to join our team. In this role, you will play a vital part in assisting individuals impacted by severe flooding. This position is an excellent opportunity for those who are passionate about providing exceptional customer support and helping communities recover during challenging times.

Fluency in both English and Spanish is required.

This position involves working on a U.S. Federal Contract, and strict compliance with federal guidelines and protocols is mandatory. Candidates must demonstrate the ability to perform duties with precision and maintain confidentiality at all times. Candidates must pass a Level 2 fingerprint background check.

Work Schedule:

  • Hours of Operation: 7:00 AM to 7:00 PM CST

  • Available Shifts:

    • 7:00 AM to 4:00 PM CST

    • 10:00 AM to 7:00 PM CST

  • Flexibility to work assigned shifts is required.

Training:

  • A comprehensive 6-week training program is provided.

  • Attendance for the full duration of the training is mandatory; no time off is allowed during this period.

To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.


Responsibilities

Key Responsibilities:

  • Assist callers impacted by severe flooding, providing empathetic and effective support.
  • Respond to customer inquiries and provide accurate and helpful information.
  • Resolve customer issues in a timely and professional manner.
  • Document all interactions thoroughly and accurately.
  • Maintain confidentiality and handle sensitive information appropriately.
  • Escalate complex issues to the appropriate department or supervisor as needed.
  • Provide follow-up communication to ensure customer satisfaction.
  • Stay informed about company policies, procedures, and service updates.
  • Participate in team meetings and training sessions to enhance service quality.
  • Offer feedback and suggestions to improve customer service processes.

Qualifications

WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?

All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities:

  • High school diploma or equivalent; college education is a plus.

  • Strong communication and problem-solving skills.

  • Fluency in both English and Spanish

  • Previous customer service experience preferred.

  • Ability to handle high-stress situations calmly and effectively.

  • Must pass a Level 2 fingerprint background check.

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About MCI Careers

Sourced by ZipRecruiter

MCI Careers is a noted global leader in the Business Process Outsourcing (BPO) industry located in Ashburn, VA, US. Recognized for delivering robust customer engagement services, tech integrations, and consulting, they serve numerous world-class brands and governmental bodies. MCI Careers was established in 2009 by Anthony Marlowe following the purchase of his prior BPO company which boasted over 3,200 employees. The company has set a mission to provide opportunities for people who seek continuous improvement and personal growth through their professional journey.

Industry

Computer and electronic product manufacturing

Company size

1,001 - 5,000 Employees

Headquarters location

Ashburn, VA, US

Social media

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