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Remote Evening Call Center Jobs in Decatur, GA (NOW HIRING)

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Remote Customer Service Representative

Smyrna, GA · Remote

$20/hr

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Experience with inbound/outbound customer support; call center experience is a plus. Hours * Choose ...

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All JobsEvening Call Center JobsRemote Evening Call Center JobsRemote Evening Call Center Jobs in Decatur, GA

Remote Evening Call Center information

See Decatur, GA salary details

$10

$17

$24

How much do remote evening call center jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for remote evening call center in Decatur, GA is $17.49, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $18.80 per hour, depending on experience, location, and employer.

What is a remote evening call center?

Remote evening call center jobs involve handling customer service, technical support, or sales calls from home during evening hours. Employees use computers and phones to assist customers, answer questions, and resolve issues. These positions offer flexibility for those who prefer or require non-traditional work hours, making them ideal for students, parents, or individuals with daytime commitments. Companies often provide training and necessary equipment, but a reliable internet connection and quiet workspace are typically required.

What skills and qualifications are needed to thrive as a remote evening call center representative?

To thrive as a Remote Evening Call Center Representative, you need strong verbal communication, problem-solving skills, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and basic computer proficiency is usually required. Outstanding patience, active listening, and the ability to remain calm under pressure are crucial soft skills in this role. These abilities are essential to provide effective customer service, resolve issues efficiently, and maintain customer satisfaction during high-volume evening shifts.

What are common challenges faced by remote evening call center agents, and how can they be managed?

Remote evening call center agents often encounter challenges such as managing work-life balance due to late hours, maintaining motivation without in-person supervision, and handling complex customer interactions with limited immediate support. To address these issues, it's important to establish a dedicated workspace, adhere to a consistent schedule, and make use of communication tools to stay connected with team members and supervisors. Regular check-ins and access to online training resources can also help agents stay engaged and continuously improve their skills.

What is the difference between Remote Evening Call Center vs Remote Customer Service Representative?

AspectRemote Evening Call CenterRemote Customer Service Representative
CredentialsHigh school diploma or equivalent, sometimes training providedHigh school diploma or equivalent, customer service training often provided
Work EnvironmentHome-based, evening shifts, call handlingHome-based or office, flexible or standard hours, customer support
Industry UsageCustomer support, telecommunication, retailCustomer support across various industries like retail, tech, healthcare

The Remote Evening Call Center typically involves handling customer calls during evening hours, often requiring specific shift work and call handling skills. Remote Customer Service Representatives may work flexible hours and support customers across multiple industries. Both roles require strong communication skills and similar credentials, but the call center role emphasizes evening shifts and call management, while customer service reps may have more varied schedules and responsibilities.

What are popular job titles related to Remote Evening Call Center jobs in Decatur, GA?

For Remote Evening Call Center jobs in Decatur, GA, the most frequently searched job titles are:

What job categories do people searching Remote Evening Call Center jobs in Decatur, GA look for?

The top searched job categories for Remote Evening Call Center jobs in Decatur, GA are:

What cities near Decatur, GA are hiring for Remote Evening Call Center jobs?

Cities near Decatur, GA with the most Remote Evening Call Center job openings:

Remote Evening Call Center jobs near you
Infographic showing various Remote Evening Call Center job openings in Decatur, GA as of September 2026, with employment types broken down into 100% Part Time. Highlights an 100% Remote job distribution, with an average salary of $36,375 per year, or $17.5 per hour.

Tele-Detailing Representative - Remote

GA • On-site, Remote

PharmaCentra, LLC
Medical Equipment and Supplies Manufacturing • 201 - 500 employees
Learn more about PharmaCentra, LLCexternal

$15/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 12 days ago

Job description

Tele-Detailing Representative - Remote
Schedule: Monday-Friday, shifts scheduled between 8:00 AM and 7:00 PM ET
Employment Type: Full-Time
Location: Remote - United States
Build Relationships. Educate. Create Impact.
PharmaCentra is seeking a Tele-Detailing Representative to join our healthcare contact center team. This role is ideal for a confident and engaging communicator who enjoys speaking with healthcare professionals and can effectively educate, influence, and build relationships over the telephone.
As a Tele-Detailing Representative, you will conduct outbound telephone outreach to healthcare providers and other key contacts. Using approved product information, scripts, and messaging, you will educate healthcare professionals, answer questions, identify barriers, address objections, and encourage appropriate next steps.
The goal is to increase product awareness, facilitate delivery of demonstration devices, and generate interest among healthcare locations in stocking the product.
This is a high-volume outbound calling position that requires professionalism, persistence, excellent listening skills, and the ability to have meaningful conversations while consistently following approved messaging and established processes.
What You'll Do
  • Conduct outbound telephone calls to healthcare providers, healthcare locations, and other designated contacts.
  • Deliver approved product education and information using established scripts, resources, and messaging.
  • Engage healthcare professionals in professional, informative conversations.
  • Build rapport and establish productive relationships with contacts.
  • Ask effective questions to understand needs, concerns, barriers, and opportunities.
  • Respond to questions using approved resources and escalate questions when appropriate.
  • Address objections and barriers using approved messaging and established processes.
  • Generate interest in the product and encourage appropriate next steps.
  • Facilitate delivery of product demonstration devices when applicable.
  • Accurately document call outcomes, conversations, follow-up requirements, and other information in the appropriate systems.
  • Complete follow-up activities and maintain organized records.
  • Manage a high volume of outbound calls while maintaining professionalism and quality.
  • Meet established productivity, quality, call activity, and performance expectations.
  • Follow all applicable company procedures and project-specific requirements.
  • Protect confidential and proprietary information.
  • Participate in required training, coaching, and ongoing development.
  • Work collaboratively with team members and leadership to achieve program objectives.
What We're Looking For
The ideal candidate is a confident, professional communicator who can engage healthcare professionals, communicate information clearly, and remain persistent and positive when encountering objections or resistance.
Successful candidates will demonstrate:
  • Excellent verbal communication skills and a professional telephone presence.
  • Strong active listening and questioning skills.
  • The ability to build rapport and establish relationships over the telephone.
  • The ability to explain information clearly and confidently.
  • The ability to educate and influence through professional conversation.
  • Strong objection-handling and problem-solving skills.
  • The ability to identify barriers, needs, and opportunities during conversations.
  • Strong organizational and time-management skills.
  • The ability to manage a high volume of outbound calls.
  • Comfort working toward measurable performance goals.
  • Strong attention to detail and accurate documentation skills.
  • The ability to consistently follow scripts, approved messaging, and established procedures.
  • Self-motivation, accountability, and dependability.
  • A professional, positive, and team-oriented approach.
Experience That May Be a Strong Fit
Experience in one or more of the following environments may be helpful:
  • Pharmaceutical or medical device sales
  • Healthcare provider outreach
  • Inside sales or telephone sales
  • Business-to-business (B2B) sales
  • Healthcare call centers
  • Medical or pharmacy services
  • Provider relations
  • Customer engagement
  • Lead generation
  • Telemarketing or outbound contact centers
  • Patient support programs
  • Healthcare marketing or education

Relevant experience is valued, but candidates who can demonstrate strong outbound communication, relationship-building, and objection-handling skills are encouraged to apply.
Schedule
Monday-Friday, with shifts scheduled between 8:00 AM and 7:00 PM Eastern Time.
Candidates must be available to work their assigned schedule consistently and maintain reliable attendance.
Remote Work Requirements
This is a 100% remote position that must be performed within the United States.
Employees are responsible for providing and maintaining the equipment and internet connection necessary to perform the essential functions of the position.
Minimum Computer & Equipment Requirements
  • Windows 10 or Windows 11, 64-bit computer
  • Minimum 8 GB RAM
  • Quad-core processor or better
  • At least 50 GB of available storage
  • Second monitor with minimum 1920 × 1080 resolution
  • USB noise-canceling headset with microphone
  • Webcam
  • Keyboard and mouse
  • Minimum of two USB-A ports
  • Minimum of one HDMI port
Internet Requirements
  • Minimum 50 Mbps download speed
  • Minimum 50 Mbps upload speed
  • Reliable internet connection capable of supporting continuous voice communication and required business applications

Candidates should be prepared to demonstrate that their equipment and internet connection meet the minimum requirements before beginning employment.
Benefits
Benefits are available after 90 days of employment, subject to applicable plan terms and eligibility requirements, and include PTO, paid holidays, medical, dental, vision, short-term disability, long-term disability, life insurance, and a 401(k) with a 100% vested employer match after 12 months.
Why Join PharmaCentra?
At PharmaCentra, our teams support healthcare programs that connect products, services, and information with the people and organizations that need them.
As a Tele-Detailing Representative, you will have the opportunity to use your communication and relationship-building skills to engage directly with healthcare professionals and make a meaningful contribution to the success of a healthcare program.
If you are motivated by conversation, enjoy achieving measurable goals, and can combine professional persistence with genuine relationship-building, we want to hear from you.
Equal Employment Opportunity
PharmaCentra is an equal opportunity employer. Employment decisions are based on qualifications, merit, business needs, and other lawful considerations. We are committed to providing equal employment opportunities to qualified applicants and employees without regard to legally protected characteristics under applicable federal, state, or local law.
PharmaCentra complies with applicable laws regarding reasonable accommodations for qualified individuals with disabilities and sincerely held religious beliefs. Applicants who require an accommodation during the application or hiring process may contact Human Resources for assistance.
Apply today and bring your communication skills to a healthcare-focused team where every conversation can make a difference.
Offer of employment is conditioned upon passing a background check.

Apply