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Remote Evening Call Center Jobs in Ohio (NOW HIRING)

Remote Call Center Agent

Cincinnati, OH · Remote

$15 - $16/hr

  • Medical

  • PTO

Ohio Remote - OHEducation Level: Not SpecifiedSalary Range: $15. 00 - $16. 00 HourlyJob Shift: AnyMDS Communications is looking to hire Call Center Representatives! Are you seeking a job with real ...

Call Center Representative

Cincinnati, OH · Remote

$15 - $16/hr

  • Medical

  • PTO

Ohio Remote - OHEducation Level: Not SpecifiedSalary Range: $15. 00 - $16. 00 HourlyJob Shift: AnyMDS Communications is looking to hire Call Center Representatives! Are you seeking a job with real ...

Availability to work Morning Shifts, Evening Shifts, Weekend Shifts, and some holidays is required ... Potentially hybrid (in office/remote) but must maintain the availability to work in the office, as ...

Telehealth Call Center Clinician

Blue Ash, OH · Remote

$34/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Job Address: 10123 Alliance Road, Suite 320 Blue Ash, OH 45242 Telehealth Call Center Clinician Remote Opportunity (Must be Licensed in Ohio) Full Time Pay: $30 - $34 per hour About New Vista:

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Remote Evening Call Center information

What is a remote evening call center?

Remote evening call center jobs involve handling customer service, technical support, or sales calls from home during evening hours. Employees use computers and phones to assist customers, answer questions, and resolve issues. These positions offer flexibility for those who prefer or require non-traditional work hours, making them ideal for students, parents, or individuals with daytime commitments. Companies often provide training and necessary equipment, but a reliable internet connection and quiet workspace are typically required.

What skills and qualifications are needed to thrive as a remote evening call center representative?

To thrive as a Remote Evening Call Center Representative, you need strong verbal communication, problem-solving skills, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and basic computer proficiency is usually required. Outstanding patience, active listening, and the ability to remain calm under pressure are crucial soft skills in this role. These abilities are essential to provide effective customer service, resolve issues efficiently, and maintain customer satisfaction during high-volume evening shifts.

What are common challenges faced by remote evening call center agents, and how can they be managed?

Remote evening call center agents often encounter challenges such as managing work-life balance due to late hours, maintaining motivation without in-person supervision, and handling complex customer interactions with limited immediate support. To address these issues, it's important to establish a dedicated workspace, adhere to a consistent schedule, and make use of communication tools to stay connected with team members and supervisors. Regular check-ins and access to online training resources can also help agents stay engaged and continuously improve their skills.

What is the difference between Remote Evening Call Center vs Remote Customer Service Representative?

AspectRemote Evening Call CenterRemote Customer Service Representative
CredentialsHigh school diploma or equivalent, sometimes training providedHigh school diploma or equivalent, customer service training often provided
Work EnvironmentHome-based, evening shifts, call handlingHome-based or office, flexible or standard hours, customer support
Industry UsageCustomer support, telecommunication, retailCustomer support across various industries like retail, tech, healthcare

The Remote Evening Call Center typically involves handling customer calls during evening hours, often requiring specific shift work and call handling skills. Remote Customer Service Representatives may work flexible hours and support customers across multiple industries. Both roles require strong communication skills and similar credentials, but the call center role emphasizes evening shifts and call management, while customer service reps may have more varied schedules and responsibilities.

What cities in Ohio are hiring for Remote Evening Call Center jobs?

Cities in Ohio with the most Remote Evening Call Center job openings:

Infographic showing various Remote Evening Call Center job openings in Ohio as of August 2026, with employment types broken down into 2% As Needed, 82% Full Time, 14% Part Time, and 2% Contract. Highlights an 94% Physical, 3% Hybrid, and 3% Remote job distribution.

Remote Outbound Call Center Representative

Life Line Screening

Independence, OH • On-site, Remote

$14 - $15/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 8 days ago


Life Line Screening rating

5.3

Company rating: 5.3 out of 10

Based on 14 frontline employees who took The Breakroom Quiz


Job description

Remote Outbound Call Center Representative
Life Line Screening | Full-Time | Fully Remote
Are you looking for a rewarding remote opportunity where you can make a real impact on people's lives?
At Life Line Screening, you'll join a fast-growing healthcare organization dedicated to helping individuals take proactive steps toward better health through preventive screening programs. As a Remote Outbound Call Center Representative, you'll educate and support patients while enjoying the flexibility of working from home.
What We Offer
  • Remote Work Environment
  • Company-Provided Equipment (Computer, Monitor, Phone, Headset & More)
  • Paid Virtual Training
  • Competitive Pay: $14-$15/hour + Bonus Opportunities
  • Medical, Dental & Vision Insurance
  • Health Savings Account (HSA)
  • 401(k) with Employer Match
  • Paid Time Off & Paid Holidays
  • Referral Bonus Program
  • Professional Development & Career Growth Opportunities
  • Courtesy Preventive Health Screenings for You and Eligible Family Members/Friends
Schedule Options
Choose the shift that works best for you:
  • 9:00 AM - 5:30 PM EST
  • 11:30 AM - 8:00 PM EST
  • 12:30 PM - 9:00 PM EST

About the Role
As a Remote Outbound Call Center Representative, you'll use a compassionate and consultative approach to connect with patients and encourage participation in important preventive health screening programs. Your work helps support early detection efforts that can improve both the quality and length of life.
This role is ideal for individuals who enjoy helping others, communicating over the phone, and working in a fast-paced, goal-oriented environment.
What You'll Do
  • Make 100-150 outbound calls per shift to patients regarding their screening kits.
  • Educate callers on the importance and benefits of preventive health screenings.
  • Explain how early detection can help prevent or identify colon disease and colon cancer.
  • Identify and help resolve barriers preventing patients from returning their kits.
  • Provide clear, accurate information using a consultative approach.
  • Deliver outstanding customer service while meeting performance expectations.
  • Effectively de-escalate concerns and create positive patient experiences.

What We're Looking For
To be considered, candidates must meet the following qualifications:
  • Ability to pass a pre-employment drug screen and criminal background check
  • Experience or interest in working within a fast-paced outbound call center environment
  • Exceptional phone etiquette and communication skills
  • Ability to build rapport and conduct consultative conversations
  • Strong de-escalation and problem-solving abilities
  • Competitive mindset with a drive to achieve performance goals
  • Stable work history demonstrating reliability and commitment
  • High School Diploma or GED required (some college preferred)
Work-From-Home Requirements
  • Minimum internet speed of 50 Mbps download 10 Mbps upload
  • Hard wired internet connection (ethernet connection from laptop to router)
  • Dedicated workspace free from noise and distractions
  • Ability to remain focused and productive in a remote environment

Why Life Line Screening?
At Life Line Screening, you're not just making calls, you're helping people take charge of their health. Every conversation has the potential to encourage life-changing preventive care. Join a supportive team where your performance is recognized, your growth is encouraged, and your work truly matters.
Life Line Screening is proud to be an Equal Opportunity Employer.
INDCC
Life Line Screening is proud to be an equal opportunity employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age disability, protected veteran status, or other characteristics protected by law. Life Line Screening will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditional upon the successful completion of a background check and drug screen.
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