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Remote Escalations Representative Jobs in Spring Hill, TN

... remote, responsible for a territory in and around Nashville, covering Kentucky and Central ... Conduct annual customer business reviews of top accounts and assist in managing escalated accounts ...

Collector, CBO

Nashville, TN · Remote

$16.50 - $22/hr

POSITION SUMMARY: The Representative Accounts Receivable III is responsible for follow up on ... Remote ESSENTIAL RESPONSIBILITIES: * Follow-up on outstanding claims and appeals * Work escalation ...

Collector, CBO

Nashville, TN · Remote

$16.50 - $22/hr

POSITION SUMMARY: The Representative Accounts Receivable III is responsible for follow up on ... Remote ESSENTIAL RESPONSIBILITIES: * Follow-up on outstanding claims and appeals * Work escalation ...

This is not simply a communication or escalation role. Key Account Managers are expected to develop ... Customer Advocacy and Cross-Functional Leadership · Represent the customer's goals, concerns, and ...

LeasingOS Implementation Manager About This Opportunity LeasingOS is JLL's tenant rep leasing ... Implement best practices for ticket categorization, prioritization, and escalation procedures

Posted today

The Bigger Picture Join a 100% remote, highly specialized offensive security team where you will ... privilege escalation, and lateral movement, multi-agent orchestration for breadth, and tool ...

The Bigger Picture Join a 100% remote, highly specialized offensive security team where you will ... privilege escalation, and lateral movement, multi-agent orchestration for breadth, and tool ...

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Remote Escalations Representative information

See Spring Hill, TN salary details

$10

$22

$44

How much do remote escalations representative jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for remote escalations representative in Spring Hill, TN is $22.77, according to ZipRecruiter salary data. Most workers in this role earn between $16.73 and $23.75 per hour, depending on experience, location, and employer.

What is a remote escalations representative?

Remote Escalations Representatives are customer service professionals who handle complex or unresolved issues that have been escalated from initial support tiers. Working remotely, they communicate with customers via phone, email, or chat to resolve complaints, troubleshoot problems, and ensure customer satisfaction. They are skilled in conflict resolution, problem-solving, and often have advanced knowledge of company products or services. Their goal is to provide effective solutions while maintaining a positive customer experience. This role is essential for retaining customers and resolving issues that standard support cannot address.

How does a remote escalations representative typically collaborate with other departments to resolve complex customer issues?

As a Remote Escalations Representative, you'll often work closely with teams such as technical support, customer service, and product management to address and resolve complex or high-priority customer concerns. Collaboration usually involves virtual meetings, shared ticketing systems, and clear documentation to ensure all relevant information is communicated. Building strong professional relationships across departments is key, as many escalations require coordinated efforts and timely follow-ups. This cross-functional teamwork not only helps deliver solutions quickly but also enhances your understanding of company processes and opens up future career growth opportunities.

What are the key skills and qualifications needed to thrive as a remote escalations representative, and why are they important?

To thrive as a Remote Escalations Representative, you need strong problem-solving abilities, customer service experience, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and ticketing systems, such as Salesforce or Zendesk, is often required. Exceptional communication, patience, and conflict resolution skills help you manage challenging interactions and de-escalate difficult situations. These skills and tools are critical for efficiently resolving complex customer issues, maintaining satisfaction, and protecting the company’s reputation.

What is the difference between Remote Escalations Representative vs Customer Support Specialist?

AspectRemote Escalations RepresentativeCustomer Support Specialist
CredentialsTypically requires customer service experience, problem-solving skills, and sometimes technical knowledgeUsually requires customer service experience, communication skills, and basic product knowledge
Work EnvironmentRemote, handling escalated issues that require advanced troubleshooting or conflict resolutionRemote or on-site, providing general support and assistance to customers
Industry UsageCommon in tech, SaaS, and e-commerce sectorsWidely used across various industries including retail, telecom, and tech

The Remote Escalations Representative focuses on resolving complex or escalated customer issues, often requiring technical skills and conflict resolution. In contrast, a Customer Support Specialist handles general customer inquiries and provides basic assistance. Both roles are essential in customer service but differ mainly in the complexity of issues managed and the level of technical expertise required.

What are popular job titles related to Remote Escalations Representative jobs in Spring Hill, TN?

For Remote Escalations Representative jobs in Spring Hill, TN, the most frequently searched job titles are:

What job categories do people searching Remote Escalations Representative jobs in Spring Hill, TN look for?

The top searched job categories for Remote Escalations Representative jobs in Spring Hill, TN are:

What cities near Spring Hill, TN are hiring for Remote Escalations Representative jobs?

Cities near Spring Hill, TN with the most Remote Escalations Representative job openings:

Infographic showing various Remote Escalations Representative job openings in Spring Hill, TN as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $47,362 per year, or $22.8 per hour.

Sales Representative - Medical Device

Danaher

Nashville, TN • On-site, Remote

$90K - $100K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 8 days ago


Danaher rating

7.7

Company rating: 7.7 out of 10

Based on 31 frontline employees who took The Breakroom Quiz

200th of 543 rated manufacturers


Job description

Bring more to life.

Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?

At Radiometer, one of Danaher's 15+ operating companies, our work saves lives-and we're all united by a shared commitment to innovate for tangible impact.

You'll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher's system of continuous improvement, you help turn ideas into impact - innovating at the speed of life.

At Radiometer, life comes first. Our vision is to improve global healthcare with reliable, fast, and easy patient diagnoses. As a global leader and pioneer in acute care diagnostics for over 70 years, we streamline diagnostic workflows, empowering healthcare professionals to focus on what truly matters-caring for critically ill patients. Here, you'll find a place to grow and make a real impact with your unique perspective, driving us forward in improving patient care.

Learn about the Danaher Business System which makes everything possible.

The Radiometer Sales Representative is tasked with building and nurturing customer relationships, proactively identifying new business opportunities, and enhancing sales growth with existing clients. The Sales Representative is responsible for creating and executing a territory plan to deliver year over year installed base and core growth directed by annual performance objectives and quota.

This position reports to the Regional Sales Manager and is part of the Blood Gas Sales Team and will be remote, responsible for a territory in and around Nashville, covering Kentucky and Central Tennessee. The position requires a minimum of 70% travel throughout the territory including overnight travel.

In this role, you will have the opportunity to:

  • Create and execute a territory plan, ensuring we win new customers, retain our base business, and expand our footprint in existing accounts to expand revenue growth.
  • Progress sales funnel and sales advances with onsite sales calls.
  • Conduct annual customer business reviews of top accounts and assist in managing escalated accounts in coordination with regional support team.
  • Maintain accurate sales funnel, customer contacts, activities and forecast in Customer Relationship Management (CRM) system.
  • Deliver highest value proposals to meet customers' needs while meeting company growth objectives.

The essential requirements of the job include:

  • Bachelor's degree required, science major preferred
  • 3+ years sales experience required; in a medical device industry preferred
  • 1+ years capital equipment sales experience preferred

Travel, Motor Vehicle Record & Physical/Environment Requirements:

  • Up to 70% travel or greater; some overnight travel
  • Must have a valid driver's license and a clean driving record for the last 3 years
  • Ability to lift, move or carry equipment up to 50 pounds

It would be a plus if you also possess previous experience in:

  • Respiratory therapy, nurse, clinical lab or similar work experience helpful.
  • An understanding of business management systems, including Microsoft Office (Word, Excel, Outlook), database and CRM

At Radiometer we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Radiometer can provide.

The salary range for this role is $90k - $100k. This is the range that we in good faith believe is the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range. This range may be modified in the future.

This job is also eligible for bonus/incentive pay.

We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees.

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.

Join our winning team today. Together, we'll accelerate the real-life impact of tomorrow's science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.


For more information, visit www.danaher.com.


Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law.


The U.S. EEO posters are available here.


For candidates who are based outside of New York City or who are applying for roles outside of New York City, for more information about conditions of any job offer please click here.


We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact:1-202-419-7762 or applyassistance@danaher.com.


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About Danaher

Sourced by ZipRecruiter

We are a science and technology innovator committed to helping our customers solve complex challenges, and improving quality of life around the world. A global family of more than 20 operating companies, we drive meaningful innovation in some of today's most dynamic, growing industries.

Industry

Medical equipment and supplies manufacturing

Company size

10,000+ Employees

Headquarters location

Washington, DC, US

Year founded

1984