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Remote Epic Support Jobs in Needham, MA (NOW HIRING)

Massgeneralbrigham

Business Analyst II

Somerville, MA · On-site +1

As a not-for-profit, we support patient care, research, teaching, and community service, striving ... Use knowledge of existing reports in IPORT, Epic, and other reporting tools to determine whether a ...

Massgeneralbrigham

Senior Applications Analyst

Boston, MA · Remote

$45.17 - $65.74/hr

As a not-for-profit, we support patient care, research, teaching, and community service, striving ... Additional Job Details (if applicable) Remote Type Remote Work Location 55 Fruit Street Scheduled ...

LiveData

Senior Software Engineer - RPA v2

Cambridge, MA · Remote

$125K - $165K/yr

LiveData Explained RPA Software Engineer LiveData | Remote, United States (Eastern Time preferred ... Familiarity with EHR systems (Oracle Health/Cerner, Epic, MEDITECH) and clinical workflows

LiveData

Senior Software Engineer - RPA v2

Cambridge, MA · On-site +1

$133K - $176K/yr

LiveData Explained RPA Software Engineer LiveData Remote, United States (Eastern Time preferred ... Familiarity with EHR systems (Oracle Health/Cerner, Epic, MEDITECH) and clinical workflows

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All JobsEpic Support JobsRemote Epic Support JobsRemote Epic Support Jobs in Needham, MA

Remote Epic Support information

See Needham, MA salary details

$15

$28

$48

How much do remote epic support jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for remote epic support in Needham, MA is $28.38, according to ZipRecruiter salary data. Most workers in this role earn between $20.96 and $30.91 per hour, depending on experience, location, and employer.

What is a Remote Epic Support?

A Remote Epic Support job involves assisting healthcare organizations with troubleshooting, maintaining, and optimizing their Epic electronic health record (EHR) system from a remote location. Responsibilities may include resolving system issues, providing end-user support, managing workflows, and ensuring system efficiency. Professionals in this role typically have Epic certifications and experience in healthcare IT. This position allows for flexible work while ensuring hospitals and clinics receive continuous support for their Epic systems.

What are the typical daily responsibilities of a Remote Epic Support?

As a Remote Epic Support professional, your daily tasks often involve responding to support tickets or calls from healthcare staff who are using the Epic EHR system, diagnosing and troubleshooting technical issues, and providing step-by-step guidance or training as needed. You may also participate in system updates, test new Epic features before rollout, and document resolutions for future reference. Collaboration with clinical and IT teams is common, requiring effective communication to understand user needs and coordinate solutions. Your work helps ensure healthcare providers can efficiently and securely use Epic systems to deliver patient care.

What are the key skills and qualifications needed for a Remote Epic Support?

To excel as a Remote Epic Support professional, you need a strong understanding of the Epic electronic health record (EHR) system, healthcare workflows, and troubleshooting skills, often supported by relevant Epic certifications. Technical proficiency with Epic modules, ticketing systems, and remote access tools, as well as HIPAA compliance, are typically expected. Excellent communication, problem-solving abilities, and a customer-oriented attitude are standout soft skills in this role. These skills are crucial for successfully resolving issues, ensuring user satisfaction, and maintaining compliance in a remote healthcare IT environment.

What cities near Needham, MA are hiring for Remote Epic Support jobs?

Cities near Needham, MA with the most Remote Epic Support job openings:

Remote Epic Support jobs near you

Per Diem ED Radiologist- Remote Reads

UMass Memorial Health

Worcester, MA • On-site, Remote

$175.48 - $209.13/hr

Per diem

Re-posted 27 days ago

UMass Memorial Health rating

7.3

Company rating: 7.3 out of 10

Based on 157 frontline employees who took The Breakroom Quiz

306th of 891 rated healthcare providers

Job description

Are you a current UMass Memorial Health caregiver? Apply now through Workday.
Everyone Is a Caregiver
At UMass Memorial Health, everyone is a caregiver - regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.
Hiring Range: $175.48/hr - $209.13/hr
Please note that the final offer may vary within this range based on a candidate's experience, skills, qualifications, and internal equity considerations.
UMass Memorial Medical Group is seeking additional Per Diem ED Radiologists to either work onsite or remotely read. We are seeking additional per diem radiologists for all shift types (7a-3p, 3p-11p, 11p-7a).
About our Department:
  • Our department is comprised of ~80 Radiologists, 20 residents, 9 fellows and 15 PhDs. In our ED group we have a team of 15.
  • Our health system covers over one million lives and is a Level 1 Trauma Center with 95,000 ED visits per year.
  • Our department has over $6M/year in research funding. Academic pursuits are encouraged and supported both in the realms of research and education.
  • Our department has state of the art imaging equipment, AGFA PACS system, EPIC EMR, Tera-Recon image processing software, Powerscribe 360 and is running several AI algorithms.

Radiologist Requirements:
  • ED Radiologists work at the University campus with one resident and/or one Emergency Radiology fellow, and remotely cover several other hospitals. Additional opportunities for internal moonlighting within the department are available if desired.
  • We offer three shift types to include 7am-3pm, 3pm-11pm and 11pm-7am. We can offer hybrid schedules to include remote reading days but an onsite presence is required.
  • You must be comfortable interpreting the following modalities: CT, MRI, ultrasound, and Basic nuclear medicine.
  • Fellowship training in Emergency Radiology is desired but not required.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
We're striving to make respect a part of everything we do at UMass Memorial Health - for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.
As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.
If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.

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