2

Remote Epic Support Jobs in Washington (NOW HIRING)

This position is eligible for remote work for candidates residing in the following states - VA, MD ... Mental Health Support: offering all Inova team members, their spouses/partners, and their children ...

... Support, Nursing, Patient Engagement and Precision Medicine. Our products aim to optimize care ... Deep understanding of Epic workflows in hospital and ambulatory settings from either the clinical ...

Fully remote aside from any onsite all-hands meetings * Must reside within the DMV area for onsite ... Addison Group is partnering with a healthcare organization that is expanding support for a new ...

Patient Service Representative

Fairfax, VA · Remote

$18 - $22.75/hr

These are remote full-time roles, day shift with varying hours from 7:30 a.m. - 5:30 p.m. Monday ... This role also supports business analysts in EPIC Decision Tree updates, changes, and developments ...

Director of Customer Success

Bethesda, MD · On-site +1

$103K - $173K/yr

Develop executive communications and briefings that support deployment strategies and business ... Epic implementation or integration experience preferred. * Demonstrated ability to communicate ROI ...

Director of Customer Success

Bethesda, MD · On-site +1

$103K - $173K/yr

Develop executive communications and briefings that support deployment strategies and business ... Epic implementation or integration experience preferred. * Demonstrated ability to communicate ROI ...

Medical Billing Specialist

Fairfax, VA · On-site +1

$18.50 - $24/hr

Remote / On-site Department: Revenue Cycle Management Overview: CMCI is seeking a detail-oriented ... Technology& AI Development Support: * Provideinsights into billing workflows, common claim errors ...

Broker - Management Liability

Bethesda, MD · On-site +1

$68K - $98K/yr

This role can sit remote, hybrid, or in-office, with a preference for candidates based on the East ... Support placement of Management Liability, Cyber, and Professional Liability programs, developing ...

Systems Admin/Cyber Security Engineer

Vienna, VA · Remote

$58.50 - $72/hr

Remote (must live in the United States) Pay rate: open to both W2 and established 1099 (no c2c) We ... You will support business strategy by enabling process integration between ACI applications, as ...

Showing results 21-40

Remote Epic Support information

See Washington salary details

$16

$29

$50

How much do remote epic support jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for remote epic support in Washington is $29.50, according to ZipRecruiter salary data. Most workers in this role earn between $21.78 and $32.12 per hour, depending on experience, location, and employer.

What is a Remote Epic Support?

A Remote Epic Support job involves assisting healthcare organizations with troubleshooting, maintaining, and optimizing their Epic electronic health record (EHR) system from a remote location. Responsibilities may include resolving system issues, providing end-user support, managing workflows, and ensuring system efficiency. Professionals in this role typically have Epic certifications and experience in healthcare IT. This position allows for flexible work while ensuring hospitals and clinics receive continuous support for their Epic systems.

What are the typical daily responsibilities of a Remote Epic Support?

As a Remote Epic Support professional, your daily tasks often involve responding to support tickets or calls from healthcare staff who are using the Epic EHR system, diagnosing and troubleshooting technical issues, and providing step-by-step guidance or training as needed. You may also participate in system updates, test new Epic features before rollout, and document resolutions for future reference. Collaboration with clinical and IT teams is common, requiring effective communication to understand user needs and coordinate solutions. Your work helps ensure healthcare providers can efficiently and securely use Epic systems to deliver patient care.

What are the key skills and qualifications needed for a Remote Epic Support?

To excel as a Remote Epic Support professional, you need a strong understanding of the Epic electronic health record (EHR) system, healthcare workflows, and troubleshooting skills, often supported by relevant Epic certifications. Technical proficiency with Epic modules, ticketing systems, and remote access tools, as well as HIPAA compliance, are typically expected. Excellent communication, problem-solving abilities, and a customer-oriented attitude are standout soft skills in this role. These skills are crucial for successfully resolving issues, ensuring user satisfaction, and maintaining compliance in a remote healthcare IT environment.

What job categories do people searching Remote Epic Support jobs in Washington look for?

The top searched job categories for Remote Epic Support jobs in Washington are:

What cities in Washington are hiring for Remote Epic Support jobs?

Cities in Washington with the most Remote Epic Support job openings:

Infographic showing various Remote Epic Support job openings in Washington as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 80% Physical, 2% Hybrid, and 18% Remote job distribution, with an average salary of $61,363 per year, or $29.5 per hour.

Application Sys Analyst IV - Healthy Planet, Primary Architect (Remote)

University of Maryland Medical System

Columbia, MD • On-site, Remote

$470K/yr

Full-time

Posted 29 days ago


Job description

Job Requirements
The System Analyst Level IV, Healthy Planet, Primary Architect serves as the technical owner and strategic leader of the Healthy Planet application within the Epic environment. This role is responsible for the application's overall design, configuration strategy, governance, and long term roadmap. While standard Epic analyst positions primarily focus on application build, testing, support, and maintenance, the Primary Architect provides technical leadership and ensures the application remains aligned with organizational objectives and Epic best practices.
The Primary Architect is accountable for application architecture, governance, cross functional collaboration, technical decision making, and long term stewardship of Healthy Planet. Although this position does not include direct people management responsibilities, it provides leadership through subject matter expertise, technical authority, accountability, and mentorship.
Key Responsibilities
Application Ownership
Serve as the overall owner of the Healthy Planet application by maintaining its long term health, stability, and strategic direction. Responsibilities include establishing configuration standards, ensuring consistency across all environments, maintaining application documentation, managing build trackers, reducing technical debt, and making final decisions regarding configuration and build approaches.
Solution Design and Architecture
Evaluate enhancement requests and determine the most effective technical solution by assessing existing Epic functionality, cross application impacts, data flow, integration requirements, and future upgrade compatibility. Design scalable solutions that support business objectives while maintaining long term application integrity and minimizing downstream impacts.
Governance and Standards
Establish and maintain application governance by defining naming conventions, record design standards, security standards, workflow standards, and testing requirements. Review and approve significant configuration changes to ensure consistency, quality, and compliance with organizational standards.
Cross Application Collaboration
Partner with analysts supporting EpicCare Ambulatory, EpicCare Inpatient, Orders, Willow, Radiant, Beacon, reporting teams, interface teams, and other Epic applications to identify dependencies, coordinate integrated solutions, and ensure alignment across the Epic ecosystem.
Strategic Planning
Develop and maintain the Healthy Planet application roadmap by evaluating new Epic functionality, reviewing Epic UserWeb recommendations, planning application upgrades, prioritizing enhancement requests, and aligning technical strategy with organizational goals. Determine which initiatives should be implemented immediately, deferred for future consideration, or declined when they do not support long term application strategy.
Technical Leadership and Mentorship
Provide technical leadership to fellow analysts through mentoring, design reviews, build validation, troubleshooting support, and guidance on complex technical issues. Serve as the primary escalation point for challenging application and configuration concerns.
Project Leadership
Lead Healthy Planet workstreams for major initiatives by developing project estimates, coordinating analyst assignments, reviewing deliverables, managing technical milestones, and representing the application team during governance and project meetings.
Epic Vendor Partnership
Serve as the primary liaison between the organization and Epic Systems for the Healthy Planet application. Responsibilities include managing support tickets, reviewing release notes, participating in Epic advisory groups, evaluating new Epic recommendations, and collaborating with Epic representatives to guide future application enhancements and strategic direction.
Work Experience
EpicCare Ambulatory Certification
Healthy Planet and Compass Rose Clinical Build Certification
Healthy Planet and Compass Rose Analytics Build Certification
Outpatient Regulatory Reporting
Benefits
All your information will be kept confidential according to EEO guidelines.
Compensation:
  • Pay Range: $47.00 - $70.54
  • Other Compensation (if applicable):
  • Review the 2025-2026 UMMS Benefits Guide

Like many employers, UMMS is being targeted by cybercriminals impersonating our recruiters and offering fake job opportunities. We will never ask for banking details, personal identification, or payment via email or text. If you suspect fraud, please contact us at careers@umms.edu.