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Remote Epic Go Live Jobs in California (NOW HIRING)

Computer Task Group, Inc

Epic Willow Analyst

San Mateo, CA · Remote

$140K - $160K/yr

Remote Duration: 3 months We are seeking an experienced Epic Willow Analyst to support a new Epic ... Testing & Go-Live Support * Develop and execute build validation and integrated testing scripts.

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Remote Epic Go Live information

What is a Remote Epic Go Live?

Remote Epic Go Live jobs involve providing virtual support and guidance during the implementation of the Epic electronic health record (EHR) system at healthcare organizations. Professionals in these roles assist clinical and administrative staff with using the new system, troubleshooting issues, and answering questions, all while working remotely. This support is crucial during the initial rollout phase, ensuring a smooth transition and minimal disruption to patient care. Typical positions include Epic credentialed trainers, support analysts, and project coordinators.

What are the key skills and qualifications needed to thrive as a Remote Epic Go Live specialist?

To thrive as a Remote Epic Go Live Specialist, you need in-depth knowledge of the Epic EHR system, clinical workflow understanding, and often an Epic certification. Familiarity with remote support tools, ticketing systems, and specific Epic modules like EpicCare or Ambulatory is typically required. Excellent communication, problem-solving skills, and the ability to provide calm, clear guidance under pressure are crucial soft skills. These competencies ensure smooth system adoption, minimize disruption to clinical operations, and support end-users during critical transition periods.

What are some common challenges faced by professionals during a Remote Epic Go Live, and how can they be addressed?

During a Remote Epic Go Live, professionals often encounter challenges such as coordinating support across different time zones, ensuring seamless communication with on-site teams, and quickly resolving technical issues without physical presence. To address these, it’s important to establish clear channels for real-time collaboration (like chat tools and daily standups), maintain detailed documentation, and proactively test remote access and support tools prior to Go Live. Building strong relationships with both clinical and IT staff also helps facilitate smoother troubleshooting and a more successful implementation.

What is the difference between Remote Epic Go Live vs Remote Epic Analyst?

AspectRemote Epic Go LiveRemote Epic Analyst
CertificationsEpic Certifications, Go Live CertificationEpic Certifications, Analyst Certification
Work EnvironmentProject-based, implementation teams, client sites (remote options)Support, analysis, troubleshooting, remote office
Industry UsageHealthcare IT implementations, go-live supportSystem analysis, optimization, ongoing support

The Remote Epic Go Live role focuses on supporting healthcare organizations during system implementations, ensuring a smooth go-live process. In contrast, the Remote Epic Analyst typically handles ongoing system analysis, troubleshooting, and optimization post-implementation. Both roles require Epic certifications and work within healthcare IT, but their primary responsibilities and project phases differ.

What are the most commonly searched types of Epic Go Live jobs in California?

The most popular types of Epic Go Live jobs in California are:

What are popular job titles related to Remote Epic Go Live jobs in California?

For Remote Epic Go Live jobs in California, the most frequently searched job titles are:

What job categories do people searching Remote Epic Go Live jobs in California look for?

The top searched job categories for Remote Epic Go Live jobs in California are:

What cities in California are hiring for Remote Epic Go Live jobs?

Cities in California with the most Remote Epic Go Live job openings:

Remote Epic Go Live jobs near you

Epic Willow Analyst

Computer Task Group, Inc

San Mateo, CA • Remote

$85 - $95/hr

Full-time

Re-posted yesterday

Job description

Overview

CTG is seeking an experienced Epic Willow Analyst.

Location: Remote
Duration: 3 months

We are seeking an experienced Epic Willow Analyst to support a new Epic implementation focused on ambulatory pharmacy services. This role will lead the design, build, testing, and activation of outpatient pharmacy workflows within Epic Willow Ambulatory.

The analyst will partner with pharmacy leadership, ambulatory providers, nursing, revenue cycle, and IT stakeholders to ensure safe, efficient, and compliant outpatient medication workflows during implementation and go-live.

Key Responsibilities:

Implementation & Build

  • Lead configuration and build within Epic Willow Ambulatory for a net-new implementation.
  • Design outpatient dispensing workflows, refill protocols, and medication work queues.
  • Build medication records, pharmacy product records, NDC mapping, and formulary structures.
  • Configure routing rules for e-prescribing, prior authorizations, specialty pharmacy, and retail pharmacy workflows.
  • Support integration with provider ordering workflows and downstream systems.

E-Prescribing & Regulatory Compliance

  • Configure and optimize electronic prescribing workflows, including controlled substances (EPCS).
  • Support state PDMP integration and regulatory requirements.
  • Ensure compliance with DEA, state board of pharmacy, and other regulatory standards.
  • Build and support real-time prescription benefit (RTPB) and prior authorization integrations where applicable.

Revenue Cycle & Specialty Integration

  • Collaborate with revenue cycle teams to support billing configurations and pharmacy claims workflows.
  • Support 340B program configuration (if applicable).
  • Assist with specialty pharmacy workflows, refill management, and adherence programs.
  • Validate medication pricing and reimbursement setup.

Interfaces & Integration

  • Partner with interface teams to support integrations with third-party pharmacy systems, wholesalers, and clearinghouses.
  • Support SureScripts connectivity and troubleshoot transmission errors.
  • Collaborate with ambulatory and clinical application teams to ensure end-to-end workflow integrity.

Testing & Go-Live Support

  • Develop and execute build validation and integrated testing scripts.
  • Support user acceptance testing (UAT).
  • Participate in cutover planning and go-live activation.
  • Provide at-the-elbow support during implementation and stabilization.

Documentation & Governance

  • Maintain detailed build documentation and configuration records.
  • Participate in medication governance and formulary review committees.
  • Support training material development and knowledge transfer.

Background in settings that prioritize behavioral health as a core component of patient care is strongly preferred.

Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.

CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services for this role.

To Apply:
To be considered, please apply directly to this requisition using the link provided. Kindly forward this to any other interested parties. Thank you!

The expected base salary for this position ranges from $140,000 to $160,000 annually. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, market factors, and where applicable, licensure or certifications obtained. In addition to salary, a competitive benefit package is also offered.

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About Computer Task Group

Sourced by ZipRecruiter

We know that achieving our mission begins and ends with our people—and by people we mean you. Regardless of individual roles or responsibilities, regardless of industry or subject matter expertise, our lives happen in relation to other people—our colleagues, clients, and partners. CTG cultivates a workplace that attracts and develops the best people. Being Great Place to Work-CertifiedTM not only supports our Vision but also validates the rewarding workplace culture that has made CTG a leading IT and digital solutions and services company for more than 55 years.

Company size

1,001 - 5,000 Employees

Headquarters location

Buffalo, NY, US

Year founded

1966

Social media

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