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Remote Epic Configuration Analyst Jobs in Austin, TX

Role is remote Preferred * Work Experience/Direct knowledge of Utilization Management or Tapestry ... 6 years of recent build and configuration experience on any of the Epic Tapestry modules

Hospital Billing Analyst

Austin, TX · Remote

$47.60K - $63.40K/yr

As an Epic Hospital Billing Analyst, you will help review and submit hospital claims, resolve ... This is a primarily remote role supporting an enterprise Epic implementation, with minimal travel ...

Systems Analyst This is a remote role from anywhere within Texas. * Experience as a systems analyst ... Experience conducting fit/gap sessions, performing system configuration, conducting testing ...

Remote Schedule: Full time (40 hrs) - Monday-Friday, 8am-5pm Target Pay Range: $95,000-125,000 ... Support security configuration and role-based access governance within financially sensitive ...

Remote Schedule: Full time (40 hrs) - Monday-Friday, 8am-5pm Target Pay Range: $95,000-125,000 ... Support security configuration and role-based access governance within financially sensitive ...

Remote Schedule: Full time (40 hrs) - Monday-Friday, 8am-5pm Target Pay Range: $95,000-125,000 ... Support security configuration and role-based access governance within financially sensitive ...

Client Strategy Analyst

Austin, TX · Remote

$130K - $140K/yr

We're a fast-growing, remote-first startup on a mission to make banking more accessible for ... Step in to support strategic implementations during resource crunches, helping with configuration ...

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Remote Epic Configuration Analyst information

See Austin, TX salary details

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How much do remote epic configuration analyst jobs pay per hour?

As of May 28, 2026, the average hourly pay for remote epic configuration analyst in Austin, TX is $40.95, according to ZipRecruiter salary data. Most workers in this role earn between $30.24 and $52.40 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Epic Configuration Analyst, and why are they important?

To thrive as a Remote Epic Configuration Analyst, you need expertise in healthcare IT, system configuration, and workflow analysis, usually supported by a bachelor’s degree and Epic certification. Familiarity with Epic modules, ticketing systems, and data integration tools is commonly required. Strong problem-solving skills, attention to detail, and effective communication are vital for collaborating across remote teams and ensuring system accuracy. These skills are crucial for optimizing healthcare operations, maintaining data integrity, and supporting clinical efficiency.

What are some common challenges Remote Epic Configuration Analysts face when working with distributed teams?

Remote Epic Configuration Analysts often encounter challenges related to communication and collaboration when working with teams spread across different locations and time zones. Coordinating build requests, validating workflows, and troubleshooting issues can require extra effort to ensure everyone is aligned and project timelines are met. Utilizing collaboration tools, maintaining clear documentation, and scheduling regular check-ins with stakeholders are essential strategies to overcome these challenges. Building strong relationships with clinical and technical teams, even remotely, helps ensure successful system configuration and user adoption.

What is a Remote Epic Configuration Analyst?

A Remote Epic Configuration Analyst is a professional who specializes in configuring, maintaining, and optimizing the Epic electronic health record (EHR) system for healthcare organizations, while working remotely. They collaborate with clinical and IT teams to customize workflows, implement system updates, troubleshoot issues, and ensure compliance with healthcare regulations. Their role is critical in supporting the efficient use of Epic software to improve patient care, data accuracy, and operational workflows.

What is the difference between Remote Epic Configuration Analyst vs Remote Epic Analyst?

AspectRemote Epic Configuration AnalystRemote Epic Analyst
CertificationsEpic certifications, such as Epic Certified AnalystEpic certifications, such as Epic Certified Analyst
Work EnvironmentPrimarily configuration and setup within Epic systemsSystem analysis, testing, and support within Epic modules
Industry UsageHealthcare IT, hospitals, clinicsHealthcare IT, hospitals, clinics

Both roles require Epic certifications and are used in healthcare IT environments. The Remote Epic Configuration Analyst focuses on configuring Epic systems, while the Remote Epic Analyst emphasizes analyzing and supporting Epic modules. They often work together but have distinct responsibilities within Epic implementations.

What are popular job titles related to Remote Epic Configuration Analyst jobs in Austin, TX? For Remote Epic Configuration Analyst jobs in Austin, TX, the most frequently searched job titles are:
What job categories do people searching Remote Epic Configuration Analyst jobs in Austin, TX look for? The top searched job categories for Remote Epic Configuration Analyst jobs in Austin, TX are:
What cities near Austin, TX are hiring for Remote Epic Configuration Analyst jobs? Cities near Austin, TX with the most Remote Epic Configuration Analyst job openings:
Operational Analyst - Telephony Product Configuration

Operational Analyst - Telephony Product Configuration

Gainwell Technologies LLC

Austin, TX • Remote

$51.70K - $73.80K/yr

Other

Medical, Life, Retirement, PTO

Posted 9 days ago


Gainwell Technologies rating

7.7

Company rating: 7.7 out of 10

Based on 72 frontline employees who took The Breakroom Quiz

105th of 184 rated software companies


Job description

Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development.
Summary
Support the optimization of our telephony platform within the Performance Enablement Organization (PEO). This role translates business, operational, and compliance requirements into clear, well-documented system configurations.
This position focuses on hands-on configuration, testing, and documentation. The role partners closely with operational leaders, Product Experience Owners (PXOs), reporting, enablement, and technology teams to configure, test, and maintain our telephony solution aligned to best practices and enterprise standards.
Your role in our mission
  • Configure and maintain the telephony system to ensure it meets the needs of the business and operates efficiently to help teams meet SLAs and KPIs.
  • Execute configuration changes under defined standards and design guidance.
  • Participate in functional and regression testing, including test case execution and validation of expected results.
  • Document all configuration decisions, dependencies, and impacts.
  • Support enterprise governance standards for configuration, naming conventions, versioning, and change management.
  • Assist with pre?go?live testing, post?go?live stabilization, and production validation.
  • Maintain clear documentation to enable knowledge transfer and reduce single?point dependency.
  • Partner with operational leaders to understand business needs and pain points.
  • Work closely with PXOs, technology teams, and other Operational Analysts within PEO to deliver aligned solutions.
  • Support reporting and enablement teams by providing configuration context and functional inputs.
  • Operate effectively in an agile, matrix?based environment.

What we're looking for
  • Bachelor's degree in Business Administration, Information Systems, Operations, Analytics, related field, or equivalent experience
  • 1-3 years of experience in operations analysis, business analysis, telephony or CX platform support roles
  • Exposure to omnichannel environments
  • Experience configuring or supporting enterprise CX/WFO/WEM platforms such as Verint, NICE, Genesys, Calabrio, or comparable solutions with NICE CXOne or AWS Connect strongly preferred
  • Experience supporting system implementations, enhancements, or preferred migrations

What you should expect in this role
  • Fully remote position.
  • Opportunity to travel through your work up to 10% of the time.

This posting is intended for pipelining. We will accept applications on an ongoing basis.
The pay range for this position is $51,700.00 - $73,800.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You'll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits , and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities.
We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You'll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings.
Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Gainwell Technologies defines "wages" and "wage rates" to include "all forms of pay, including, but not limited to, salary, overtime pay, bonuses, stock, stock options, profit sharing and bonus plans, life insurance, vacation and holiday pay, cleaning or gasoline allowances, hotel accommodations, reimbursement for travel expenses, and benefits.

What Gainwell Technologies employees say

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About Gainwell Technologies

Sourced by ZipRecruiter

With Health and Cost outcomes that pierce Inequities and Impact Economies, the success of our Nation’s Federal Medicaid program is inextricably tied to the Prosperity of Communities, States and the Nation as a whole. We think that deserves Respect and a Commitment from Innovators who can help those who operate within and around health and human services evolve to meet their goals. At Gainwell, that’s our Sole focus. Built across more than Five Decades, Gainwell has intentionally seized opportunities to advance its digitally enabled services to meet Agencies, Health plans and MCOs where they are on their modernization journeys and propel them into the future of Healthcare. Equally important to our Expanding Technologies and Results. We bring ideas that bring policies to life.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Irving, TX, US