ZipRecruiter

Log In

3

Remote Entry Level Tech Jobs in Toronto, ON (NOW HIRING)

Ratehub

Junior IT & Operations Support

Toronto, ON · Remote

CA$50K - CA$60K/yr

The Role This is an entry-level to junior role on our IT and Operations team. You will be the day ... Coordinate laptop ordering, pre-configuration (Windows 11 and macOS), and shipping to remote ...

All JobsTech JobsRemote Entry Level Tech JobsRemote Entry Level Tech Jobs in Toronto, ON

Remote Entry Level Tech information

See Toronto, ON salary details

$19.6K

$50.8K

$103.5K

How much do remote entry level tech jobs pay per year?

As of Jul 14, 2026, the average yearly pay for remote entry level tech in Toronto, ON is $50,798.00, according to ZipRecruiter salary data. Most workers in this role earn between $33,879.00 and $54,874.00 per year, depending on experience, location, and employer.

What types of tasks and responsibilities can I expect as a Remote Entry Level Tech?

As a Remote Entry Level Tech, your day-to-day work will often include troubleshooting basic technical issues, setting up and maintaining user accounts, assisting with software installs or updates, and responding to help desk tickets. You'll typically communicate with users via email, chat, or video calls to diagnose and resolve problems, sometimes escalating more complex issues to senior team members. You'll also be expected to document solutions and contribute to team knowledge bases, supporting a collaborative environment despite working remotely. These responsibilities help develop both your technical knowledge and customer service skills, laying a solid foundation for future advancement in the IT field.

What is a Remote Entry Level Tech job?

A Remote Entry Level Tech job is a position in the technology field that allows individuals to work from home while gaining foundational experience. These roles often involve tasks like troubleshooting software or hardware issues, data management, basic coding, or IT support. They require minimal prior experience but typically demand basic technical knowledge and problem-solving skills. Common job titles include IT Support Specialist, Help Desk Technician, or Junior Developer. These roles provide a stepping stone for building a career in tech while offering flexibility in work location.

What are the key skills and qualifications needed to thrive in the Remote Entry Level Tech position, and why are they important?

To thrive as a Remote Entry Level Tech, you should have a basic understanding of computer hardware and software, problem-solving skills, and often a relevant associate degree or technical certification. Familiarity with ticketing systems, remote desktop tools, and basic networking concepts such as TCP/IP or VPNs is typically required. Strong communication skills, attention to detail, and the ability to work independently are valuable soft skills in this position. These abilities are essential for efficiently resolving technical issues, collaborating remotely, and ensuring a reliable technology experience for users.

What are popular job titles related to Remote Entry Level Tech jobs in Toronto, ON? For Remote Entry Level Tech jobs in Toronto, ON, the most frequently searched job titles are:
What job categories do people searching Remote Entry Level Tech jobs in Toronto, ON look for? The top searched job categories for Remote Entry Level Tech jobs in Toronto, ON are:
What cities near Toronto, ON are hiring for Remote Entry Level Tech jobs? Cities near Toronto, ON with the most Remote Entry Level Tech job openings:
Remote Entry Level Tech jobs near you
Infographic showing various Remote Entry Level Tech job openings in Toronto, ON as of July 2026, with employment types broken down into 67% Full Time, and 33% Contract. Highlights an 100% Remote job distribution, with an average salary of $50,798 per year, or $24.4 per hour.

Junior IT & Operations Support

Ratehub

Toronto, ON • Remote

CA$50K - CA$60K/yr

Full-time

Re-posted 4 days ago

Job description

 About Ratehub 
Ratehub is Canada’s leading personal finance comparison platform, helping millions of Canadians make smarter decisions about mortgages, credit, and insurance. Our platform powers multiple licensed brokerage operations: mortgage brokerage, home and auto insurance, and life insurance — all under one roof. We are a team of ~200 people, headquartered in downtown Toronto.

The Role
This is an entry-level to junior role on our IT and Operations team. You will be the day-to-day hands supporting our employees, brokerage operations, SaaS platforms, and phone system — working closely with and guided by our IT/Tech manager and senior IT Specialist.

This role is ideal for someone 1–2 years into their IT career who wants to go broader than a traditional helpdesk position. You will get exposure to SaaS administration, VoIP phone systems, mortgage and insurance brokerage operations, and IT project work — all within a fast-moving fintech environment.

 What You’ll Do

Employee Onboarding & Offboarding

  • Set up accounts and access across Google Workspace, Slack, Salesforce, and other platforms for new hires, following established runbooks
  • Coordinate laptop ordering, pre-configuration (Windows 11 and macOS), and shipping to remote employees Support new employees through workstation and account setup in their first days
  • Deprovision accounts and wipe/reset hardware when employees leave
  • Keep the hardware asset inventory accurate and up to date

 
Day-to-Day IT Support

  • Handle Tier 1 support tickets: software issues, account access, password resets, MFA setup, and hardware troubleshooting
  • Support employees on Windows 11, macOS, Google Workspace, and Microsoft 365
  • Replace and order equipment as needed
    Maintain and update the internal IT knowledge base and how-to guides
    Provide basic software training to employees as needed

 
SaaS Platform Support

  • Execute day-to-day SaaS administration tasks: user provisioning, deprovisioning, and licence assignments across core platforms
  • Follow access control runbooks set by the IT Manager; flag anomalies or access requests that fall outside normal scope
  • Assist with periodic licence audits and access reviews

 
Phone System Support

  • Provision and manage extensions, voicemail, and basic call settings in our VoIP phone system under IT Manager guidance Troubleshoot common call quality and device issues for employees and brokerage teams
  • Escalate complex routing or integration issues to the IT Manager
Brokerage Operations Support
  • Serve as the first point of contact for IT and tool-related issues from our mortgage and insurance brokerage teams
  • Triage and resolve common CRM and broker workflow tool issues; escalate vendor or system-level issues to the IT Manager
  • Support operations teams during new tool rollouts and system changes

 
IT Projects & Compliance

  • Assist with UAT, documentation, and stakeholder communications during IT projects
  • Support security awareness training and compliance-related tasks
  • Help with ad-hoc office IT setup and company events as needed

 
Required

  • 1–2 years of experience in an IT support, helpdesk, or IT operations role
  • Working knowledge of Google Workspace administration (user management, groups, basic settings)
  • Comfortable supporting both Windows 11 and macOS experience with common SaaS platforms (Slack, Microsoft 365, or similar) from an admin or power-user perspective
  • Strong troubleshooting and critical thinking skills — you know how to work through a problem methodically
  • Clear communicator: you can explain a technical issue simply to a non-technical colleague
  • Self-motivated and organized: you manage your own queue and follow through without being chased
  • Positive attitude and a genuine interest in learning — this role grows with you
Nice to Have
  • Any exposure to VoIP or phone system administration (3CX, Zoom Phone, RingCentral, or similar)
  • Familiarity with Salesforce at any level (even as an end user in a previous role) is a plus
  • Experience in a financial services, brokerage, or regulated industry environment
  • Exposure to MDM tools (Hexnode, Jamf, Intune, or similar)
  • Any IT certifications (CompTIA A+, Google IT Support Certificate, or similar)
Work Arrangement
  • This is a hybrid remote role. You will work remotely most of the time, with occasional visits to our downtown Toronto office for monthly townhalls, company events, and infrequent on-site IT tasks. You will need a reliable high-speed internet connection and a space at home to occasionally store company laptops for new hire shipments. You will also need ship laptops to new employees using Fedex, UPS or common delivery methods​​​​​​​

This job posting is for a currently open vacancy.

AI technology is not used in the screening and assessment process of our recruitment.

  

Ratehub welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process.

Powered by JazzHR

iZcZmoaqao